We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Our technician, Monty, was competent, knowledgeable, polite--and personable. Will request him again.
Comment: My technician was very knowledgeable, respectful and did a great job. The carpet looked better than I expected. I've been using Dalworth exclusively for the last 20 years because of your professional staff that always goes above and beyond. So rare these days. Glad to know if still outstanding after 20 years.
Comment: I've had the same technician for 7 years. He's not there anymore, so I had to have someone new. I must say that I was totally happy with the new techs. Andrew and Josh were great!
Comment: Very professional man did all the work. Very knowledgeable. The best!!
Comment: The technician was so wonderful and it was refreshing. I knew I would get great service with Dalworth and the technician exceeded my expectations!! DE
Comment: Antonio did an awesome job he was very polite very professional and I would recommend him to clean anyone's carpet
Comment: Marcus was very professional and friendly
Comment: The tech was very knowledgeable, and very helpful
Comment: Two hoses broke while the tech was cleaning our carpets Ricky was clearly frustrated as he cloujld barely finish our job and had to contact his boss to repor the 2 damaged hoses and obtain operable ones in order to complete his jos for the day. There is a very large white stain in the street our front of my home that I sure wwould like someone to clean up. Thanks.
Comment: 1. It was my fault that I did not ask the phone representative if your company used contract/sub-contract techs. I typically do not use a company where I have to deal with a third person for services at my home. If I had know that the technician was not an actual employee of your company I probably would not have used your company. I should have asked. 2. I was a little disappointed in the cleanliness of the technicians equipment. The drying fans had obvious dirt and lint hanging from the fan guards. His vacuum equipment and steam machine looked like it needed to be cleaned between jobs. The interior of his truck where he kept his equipment was rather stained and dirty. I also think there needs to be a nylon net/bag tied to the end of the discharge hose to catch the cleaning water discharge residue. 3. The technician worked very hard for several hours, he was very accommodating to answer my questions about your company and the work that he was going to do for us. The first question to him being; was he a contractor or company employee. The reason being he had no company identification on his van. I was disappointed, but allowed him to continue working. I was very satisfied with his work and attitude while he was here. I appreciate how hard he worked to clean our carpet and tile. Thank you, Jerry Webber
Comment: I love George and Ann!!! I was very impressed by the cleaning and how easy it was to work with them. I would highly recommend them to everyone!
Comment: Thank you for getting the stains out of the carpet!
Comment: Sam was the most professional, enjoyable and hard worker I have ever had in my house. He was a joy to talk to and he was most concerned as to how happy I was with his work. His work was MOST acceptable. Thanks to Sam, if ever I require more carpet service, I shall call Dalworth first. thanks again.
Comment: I've been a Dalworth customer over 20 years and have had many technicians but Harold Grimes is a wonderful asset to the Dalworth company!! He represents everything a great service tech should be with his diligence in ensuring clean carpets, care with the furniture, wonderful manners, and very punctual. He's a sweetheart who goes above and beyond! Dalworth should be proud to have him representing the Dalworth name. Never a complaint with the wonderful people that take my calls and schedule the cleaning. They're all well trained and professional. There's a reason we've been customers for so long! Keep up the great work Dalworth!
Comment: The technician was great. He was knowledgeable, gave great suggestions and was very professional.
Comment: Professional, courteous and timely
Comment: They went beyond my expectations!
Comment: Adam was Awesome!
Comment: the technician was very professional thorough and thoughtful of my request on carpet cleaning He did a great job!! Thank you for sending him.
Comment: Chris Leitner Service Technician exceeded my expectations. He was professional, informative, respectful and particularly sensitive to the situation at our home regarding my husband who had just gotten home from being in the hospital. Chris was a pleasure to work with I will recommend him for future cleaning services. Thank you.
Comment: Based on Adam's suggestion, we're actually using Dalworth for some additional protection on new sofa and rug. Very impressed with his knowledge. He was not pressuring us in any way - merely being helpful and informative.
Comment: Andrew bailey& dawn davis were perfect great experience
Comment: Taylor's are wonderful. People and do a great job each time. Thanks
Comment: The technician, Chris, was very competent and appropriately friendly. I was very comfortable having him in our home. Chris was particularly entertaining when playing with our shy kitten. Oh, that wasn't part of the job? He was pretty funny.