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Comment: Steve is never less than the BEST! He has persormed services for us in the past and will always be our 1st call. Ken and Janis :) The tile and grout were cleaned to our satisfaction.... great job!

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Comment: Always prompt and reliable service from Dalworth;mi

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Comment: The first technician for the job - refused the job. Later in the day Harold came and inspected the job and he and the dispatcher were able to rearrange his schedule for him to come back the next day. He did a fantastic job - very meticulous cleaning in all areas. I had lots of cat odors and litterbox accidents that he cleaned - so he used lots of cleaner on the carpet and couch sectional. He did say the cat urine inside the couch did not come up - he told me ahead of time that would be the case. I highly recommend Harold as an excellent technician and employee who went the extra mile, had a positive can do attitude, and did a great job! When recommending DalWorth, I would tell others to specifically ask for Harold!! Thank you Harold and Dalworth. I am very happy with the excellent and thorough job!

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Comment: Sam arrived on time and was quite courteous and friendly. He did an excellent cleaning job. I was very pleased with the work he did. He even took a moment out to give my dog Samuel L Basset a tummy scratch. I would ask for him again.

It turned out just fine. I was pleased that the carpets weren't super wet when they left. We were able to walk on them pretty much right away. The guy was quick and punctual and seem to do a good job. I do think they're a little expensive.
Description of Work: They were fine. They cleaned some carpets for us.

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Comment: Your old website used to be so easy to use - just put in the # of rooms and away you go. Now you expect the user to know the size of the rooms - get real! This looks like the website was developed for your accountants to make sure you get the most money from your customer and you have forgotten that the website must be easy for your customer to use if you expect to get/retain business. I tried to use your website some time ago and just threw up my hands in disgust. I considered going elsewhere but I really like the service technicians in my area. And BTW I didn't get the info entered correctly for my house.

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Comment: The only glitch was that the phone rep left cleaning a bathroom that was included in the estimate off the work order. This caused the service tech to have to handle the omission with the Dalworth office. The service tech resolved the issue and cleaned the bathroom in question for the estimated quote. A rare commodity today, customer service! Kudos!

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Comment: Service guy arrived on the dot, and was pleasant and efficient.

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Comment: I was very impressed with the two young men who came!! They were so nice and very competent. In my opinion , they say a lot about your company. I Iwanted to adopt both of them.. David said that I could ask for them next time. Sounds good.

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Comment: I could not smell th dog's urine before the cleaning, but now there is a definite odor.

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Comment: Glenn was an incredible technician. I was absolutely impressed with his professionalism and knowledge.

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Comment: Thank you for the service.

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Comment: Your technician did an excellent job! We are very happy. This was our first time to use Dalworth, but I now wish I had been using you for all those other years. Dal worth will be my choice from now on and I will be telling my family and friends.

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Comment: My only issue is that the technicians truck had no sign on it to identify it as a Dalworth truck. He did have a shirt that had the logo.

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Comment: I was quoted a total price. I later found that it did not include tax.

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Comment: Dalworth has always been very attentive and provide excellent service. thank you!

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Comment: Gary and Kathy are Excellent. Great work. Every time. Thank you!!!!!!

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Comment: We were very satisfied with the work.

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Comment: It was all good.

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Comment: edges didnt look great they were left dark.

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Comment: I have gone online previously to set up an appointment....the schedule usually shows no times available so I call and have been successful in getting the Cust Service lady to check my guys schedule and we have been able to find a time. Steve Franklin is the best. Best Alan Danforth

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Comment: The technician arrived earlier than the appointed window, which was great. He was friendly, got the lay of the land, and got right to work. He was finished in about an hour. My carpets look refreshed and like new. Thanks!!

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Comment: My service technician, Glenn, was knowledgeable about all the products and helpful in offering options to clean my carpets the best possible way. He was patient with my questions and performed a wonderful job on all the carpets throughout the house. Glenn was courteous and professional. I'm very happy with my clean carpets.

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Comment: Glen did an outstanding job!