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Comment: Stephen was great -- my carpets were really dirty and he got them so perfect. He worked really hard. When I have my carpets cleaned again, I would ask for Stephen again.

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Comment: The technician was very good and explained everything very well.

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Comment: Not sure how long it took the carpets to dry. We went out of town after Costel left but they were dry on Sunday when we got back. I was very very happy with the way my carpets came out after they were cleaned. I didn't think most of the stains would come out but they did. Costel was very professional as well as very nice to talk to. You have a wonderful employee. I will definately use you again and request Costel!!!!

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Comment: We had the pet treatment and it did a fantastic job.

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Comment: I have 2 walk in closets they were very small and they would have been the same price as a hall, they were 3x3 areas. They were awsome though they did a great job. CCC

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Comment: Thank you for your efforts. Pet treatment was expensive.

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Comment: the first teck was a no show. was called at 4pm at the end of time frame told that he bailed and did not let anyone know . said they would set up any time. so we did sat I add a room and some more service teck discount some to try to help out on the messup.could of been little better was going to cancel altogether.carpet was treated for pet order a little pricey.

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Comment: Technician was very friendly and personable. Felt very comfortable and confident in the quality of his work. He went the extra mile to be sure he was able to complete the job to my satisfaction.

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Comment: Your technicians were very professional and very well trained. Great experience.

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Comment: The service tech was quite a professional.

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Comment: excellent job and very polite.

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Comment: Keep up the great work !! Always happy with your service.

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Comment: Richard Hearn is simply the best! He is my first and only choice to clean my carpets. Patsy Underwood

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Comment: It looks like the spots are still there- just dulled a bit

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Comment: the tech was very professional.

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Comment: our couch is really old but he was scrubbing pretty hard and there is a spot that is ruff at first its getting softer though. -CCC

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Comment: very pleased with the service.

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Comment: Very good experience.

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Comment: I had my sofa and 2 club chairs cleaned and spayed with protectant. The cleaned items look cleaner, but sadly all of the discoloration did not come out after the cleaning.

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Comment: The times available on the website were not similar to the times available when the customer service lady called to tell me my time was not open. Then I was put on a waiting must and no one contacted me do I called and checked to see when I could be fit it. The service man ran 2 hours late after my 3-5 o'clock window. Quality of work was good but disorganized on scheduling.

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Comment: The appointment time selected from the website could not used. Received a call requesting the appointment time be changed. After drying, it took several passes with the vacuum cleaner to return the carpet pile to a uniform appearance.

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Comment: Good job, good tech, pleased with service.

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Comment: Very satisfied! Expensive service but was well worth it. My wife was also very pleased.

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Comment: Great service, technicians and excellent results for price it was a great value.

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Comment: I had an expensive chair cleaned. They did a great job but after it dried two small stains appeared on an arm. I dont recall them being there. Can u do anything?