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Comment: Technician was thorough but not in a hurry. Overall I'm very pleased with with the job I received.

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Comment: They were all great I did not have a problem.

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Comment: This was the first time in years that someone other than Jared had cleaned our home. I was apprehensive about a different technician but Marcus was very nice and efficient. We would be very happy to have him clean our floors again. Tell him I hope he enjoyed the King cake! Nola Brooks

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Comment: The carpet does not look very clean. I was not there at the time. This was an empty house. Kermit did warn me that the carpet was pretty bad. I was in Washington at the time. The phone communication was excellent,but I really don't want to complain until I contiue to look at the carpet and see if I can get some of the spots up. I don't want to throw anyone under the bus just yet on the cleaning.

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Comment: Very nice couple they worked well with each other.

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Comment: They did arrive on time....the very last minute of the two hour window. I'd say anytime you are going to be that late in the window. A courtesy call would be nice. I lost confidence they would show, called 1.5 hours in, was told they were minutes away and then the arrival was still almost 30 minutes. I was raised on Vince Lombardi time (15 minutes early or you are actually late) so showing up at exactly 12 on a 10-12 window wasn't exactly a positive. Other than that they did great!

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Comment: Room cleaning and protection not pro-rated for a room full of furniture not moved vs. having a empty room with no furniture. Protection same way. I paid for whole rooms but only about 1/3 of bedrooms and 1/2 of other rooms had floors that were cleaned and protected. Ceiling fans in rooms should not be turned on unless home owner requests. I keep my fans on low, they turned them up to.high. I have 12 foot ceilings and for us elderly climbing on ladders to turn them down is dangerous.

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Comment: Mr. Hearn always does an exceptionally good job. I always trust in his honesty and good work ethics. Thank you, Helen Jones

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Comment: the gentleman was verry polite. I would recomend him to anybody he explained everything. He was verry knowledgeable.

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Comment: The tech was very good at explaining what he had done. He did a good at making me feel like he did a good job.

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Comment: He got a red wine stain out of the carpet that had been there for 2 weeks.

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Comment: He came on a Saturday and because my job was so small yet I had to meet the minimum charge, HE, not I, suggested he clean a bedroom for me. I thought that was wonderful. He made sure I got my money's worth. I want him every time.

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Comment: I love the technicians, they are great. This is the third time i have used them

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Comment: As always, Steve and his helper, Ray, did an excellent job. Steve not only calmly allowed time for everything we wanted done and did a couple of extra little things, but was personable and humorous. The :"fair" rating for price above is because your prices are a bit high.

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Comment: The Tech was excellent I had a water leak, and he handled it very well he pulled up the carpet and dried it up and went above and beyond. he was wonderful.

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Comment: I have my carpet done every 6 months. I had used another company come out once but came right back to Dalworth the other company was just to pricey and did not do as good of job. my carpet became dirtier much faster. I love Dalworth!

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Comment: You guys do a great jobm and we are always going to use you.

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Comment: IN AND OUT REALLY FAST NO SMELL WHICH WAS GREAT, SOME OF THE STAINS CAME BACK THOUGH, YA'LL ARE COMING BACK OUT.

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Comment: the carpets looked great

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Comment: I was pleased.

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Comment: They were very good and put allot of effort into the job. I was very pleased.

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Comment: dispather that removed the original tech and sent Joe was awesome I think his name was Buddy.

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Comment: The technician made this experience excellent!

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Comment: justin was very very knowledable and how he explained everything and he was great guy