Tell us how we did!

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Comment: chris is phenominal

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Comment: only issue was i made order on line - my order i believed included the laundry room - but they said it did not. Lesson to me to have my order printed out to compare. I deleted two rooms and added one smaller - and my price went up. I thought based on the drops/adds it should have stayed the same or gone down - but again, did not have my original order to compare. The Taylor's were very professional and great to work with. The floors looked great!

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Comment: was very pleased with Chris, he was exceptional

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Comment: the two technicians went above and beyond in FAE =fast accurate effiecient and rapport with me the customer AND promoted other additional services as they saw would benefit me the customer

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Comment: Technician noted on starting that he is rushed for time. He came around 10:45 AM with a window of 9 AM - 11 AM.

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Comment: Your Representative was very courteous, and most informative on the services provided. We are very pleased. Thank you

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Comment: The drying time was a bit longer, but overall a good job.

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Comment: It was ok but I had a few spots still left on my carpet that another technician had to get out.

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Comment: Had the carpets cleaned yesterday and I have noticed several "streaks" in the carpet and also a small spot that was not there before...I'm going to wait a couple days and see if maybe the carpet is not completely dried. If not, I know I can call and have someone come back out. Hopefully it is because the carpet is not dry. Thank you

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Comment: The service tech - Jorge - was very competent. He offered additional services based on the condition of our carpet but did not try to hard sell me on these services. I will recommend him to other neighbors who need carpet cleaning.

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Comment: Was't please with the results. Still had stain on couches

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Comment: Jorge was very nice and when I use you again I would like to have Jorge back out. He was excellent plus and so was the customer service rep. My whole experience was great. Jorge really explained what he was doing. The price did not matter as much as the actual work. I was really expressed with Jorge.

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Comment: The guys were awesome!

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Comment: My technician was great! I would request him again.

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Comment: THEY DID A GREAT JOB.

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Comment: I WISH YOU HAD A MONTHLY REDUCED RATE PROGRAM...

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Comment: Great service and great techinican

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Comment: Joe Sisson is the only technician we use he is great! I just wish Dalworth would give a price break for just one room

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Comment: HE DID VERY GOOD.

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Comment: I WISH THERE WAS MORE INFORMATION PROVIDED TO ME ON THE ECONOMY, I WISH THE TECH WOULD OF PAID MORE ATTENTION TO MY DIRTY CARPETS. JD

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Comment: The technician who cleaned my carpet was excellent. He did a great job, was personable, efficient and got rid of every spot. My carpet looked almost new when he left. I hope that when I call Dalworth next time I can request him.

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Comment: The Dalworth staff who came to our home were terrific....a husband/wife team. They were competent, professional and a delight to work with. Would want these same people again and will tell my friends and neighbors the same. Thx to FW Carpet for getting me on to this!

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Comment: I cant praise Joe enough, he was WONDERFUL!!!!!

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Comment: I almost didn't book the appointment online because it didn't show same day cleaning as being available. A respresentative followed up with me and explained everything in detail, and was able to book my same day appointment. The technician, Casey, was on time, informative, and did a wonderful job! Thank you very much :)