We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: First contract for service by phone starts out good and I requested if I could get a Monday call . She checked and I ask can I be on the waiting list if someone cancel. Before I could ask another request day she cuts me off and tells me you will be getting a email . And thank you for contacting us and hopefully we can be if service in the future!
Common sense The day I requested service was booked up but let’s look at other days of the week. Right
Second contact great works out a service date
Mr. Monty went above and beyond to help us deal with a leak we had just discovered when he was there doing a routine carpet cleaning. He gave us sound advice, helped us clean up the mess and was still efficient in providing our service in a timely fashion.
Excellent service!! Excellent price!! Monty was very knowledgeable and great customer service skills.
Comment: Great service. Ensured that we were pleased before he left
Comment: Anthony and Dillon were professional, thoughtful and thorough. Anthony left no stone unturned. You are very fortunate to have him on your team.
Comment: I was having our daughter's sofa cleaned. Jaime was right on time. Very polite and professional and knowledgeable. He represents Dalworth well! Thank you Jaime!
Also, Courtney (please check my memory) took my info when I called. She was great—listened, addressed my needs and followed up very well. She actually remembered me when I called back!
Comment: Jaime did a great job, is very professional and personable and is accommodating of the customer's preferences and requests.
Comment: Carpet still smells. Don't think Technician sprayed with pet odor protector.
Comment: I had a pet stain and mud/oil stain. I bought the extra carpet protection.
All around they were pretty good - fair prices and yes, I would use them again. Keeping carpets clean makes a big difference in yor home thats for sure.
Comment: Pat did an awesome job again. We appreciate that he takes his time & does it right. Thank you.
Comment: Jamie was very efficient and professional. He did an excellent job on our 26 year old carpet. We would definitely recommend Dalworth and would certainly request Jamie on our next carpet servicing. Thank you.
Comment: The serviceman, Glenn, was amazing. He not only did an excellent job but his attitude was way above par. He was personable, appropriately attired, patient, humorous and just an all around great guy. He is an asset to your company.
Comment: na
Comment: Tiffany the phone representative was so very helpful....
She made me feel confident in securing your services....
Jose was the Technician that came out....
He did an excellent job on cleaning our floors...
He moved the furniture and placed it back with protectors under each leg...
And was helpful in addressing some areas that were troublesome with a service attitude in mind....
Would recommend your services and use Dalworth again on our experience alone!!!!
Comment: Steve had years of dirt and grime to over come but made it look new again. Thank you for all the extra work surpassing my expectations. I would recommend Dal-Worth to friends and family.
Comment: Dalworth does an amazing job with cleaning carpets and not leaving the carpet so wet that it takes forever to dry. I am always so very thoroughly happy with my service.I live in an apartment and the extractor they use is truly extraordinary for a non truck unit!
Comment: Carpets look great. Tech was friendly and did a great job. Price was exactly what was quoted. Very pleased with service.
Comment: Our technician Frank was an exceptionally nice man. He was knowledgeable and personable. I called to make an appointment because the ad I saw on television was not offered on the website. Courtney was a pleasure to talk to.
Comment: When the formerly extremely soiled sofa dried overnight, it looked “wonderful” in comparison to the day before cleaning! There are a few places at the tops of the pillows and on the sofa body that I think something extra “might” help a tiny bit more. However, maybe it was just too soiled in those areas to do more. But overall on this white sofa, the cleaning job was so “very” good! Thank you!!! I am happy.
I think a deodorizer was applied. I don’t think a protectorant was applied since it cost a lot of extra money.
Comment: James is a most professional and capable employee for Dalworth. Much better than having a crew of 2-4 come in and out in no time. He was genuinely interested in giving me the best for my money. I appreciate that. Thank you James and Dalworth.
Comment: I'm very happy with the carpet cleaning. Now my wife and I are thinking about calling you guys to come out and clean our couch, after we move into our new place.
Comment: Technician was prompt, polite, and professional.
Comment: Service Tech was very professional and provided good options for me to choose.
Comment: Very efficient, friendly service. Thank you!