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Reviewed on April 8th, 2014
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Comment: The technician said it was fine to walk on the carpet, so we did, but it probably was not a good idea. I believe my shoes left several spots because they look very much like parts of footprints--I'm spot cleaning them today. Understand there is a warranty, but I didn't want to call back for these.
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Reviewed on April 7th, 2014
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Comment: Steve Franklin and his assistant/ technician were friendly, professional and completed my job within the timeframe requested and did an outstanding job, as always. I note on my cleaning request that if Steve Franklin cannot be the technician assigned, I'll be happy to change my requested day/time to accommodate the time when he will be available. He and his assistant have been here numerous times and know how I like my carpets cleaned and my expectations and I have been very pleased with the outcome each time.
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Reviewed on April 7th, 2014
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Comment: Good tech. Polite. Tech name harold
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Reviewed on April 7th, 2014
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Comment: dalworth always does a great job of cleaning and cleans up well after cleaning. love it also because it does not take days for the carpet to dry. thank you dalworth, will call again if have need. blessings
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Reviewed on April 7th, 2014
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Comment: Very pleased, thank you for such good service.
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FEULING, T.
FORT WORTH, TX
Reviewed on April 7th, 2014
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Comment: They did such a great job!
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Reviewed on April 7th, 2014
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Comment: I paid a little more than I had bargained to spend but the results were good
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Reviewed on April 7th, 2014
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Comment: I can't locate my paperwork right now, but the technician was extremely nice and would prefer him next tiime. Great job!
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Reviewed on April 7th, 2014
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Comment: I THINK YOU ARE GREAT WE WILL BE CALLING AGAIN
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Reviewed on April 7th, 2014
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Comment: Great job and a very respectfu technician, will definetly use your company again.
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Reviewed on April 6th, 2014
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Comment: Steve and his team are wonderful to work with.
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HOOTEN, R.
FORT WORTH, TX
Reviewed on April 3rd, 2014
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Comment: Jared also did an excellent job on our grout and tile.
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Reviewed on April 3rd, 2014
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Comment: I can not tell you how much I appreciate the excellent service we received from your technicians...The work they did is exceptional and they were both so professional...I will use you again, and when we replace our flooring I am definitely going to call Dalworth. Thanks
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Reviewed on April 3rd, 2014
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Comment: We were very pleased with the work that was done.
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Reviewed on April 3rd, 2014
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Comment: Excellent service from beginning to completion. I won't wait so long for your next visit!
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DOCKENS, T.
FORT WORTH, TX
Reviewed on April 3rd, 2014
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Comment: Chris was very professional and knowledgeable about his work. Good job - Chris.
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HUDSON, M.
FLOWER MOUND, TX
Reviewed on April 3rd, 2014
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Comment: the service tech was very polite and professional. This was my first time to use Dalworth, but I will be using you again and have already recommended your service to friends.
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ALSTON, P.
RICHARDSON, TX
Reviewed on April 3rd, 2014
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Comment: Harold was great!!
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Reviewed on April 2nd, 2014
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Comment: Randy was very professional and made sure everything was done to our satisfaction.
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Reviewed on April 2nd, 2014
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Comment: From the time I called to the time that I said goodbye to the technician was the best customer service experience that I have had in a very long time! I was distraught because of my pet getting into my bedroom where she is not allowed and urinating on my mattress and carpet - I did not know what to do and needed it done immediately - the phone representative heard my distress and made accomodations to work with what you already had as a booked schedule for that day and spoke to your dispatcher and called me back and to told me the good news that she can get someone that afternoon. Harold did a great job - told me about the process and was understanding, professional and friendly! Thank you for hiring a great team - I thought great customer service was dead - Tara Rubsamen P.S. The only disappointment was that the stain by the back door is still there - the mattress looks awesome!
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Reviewed on April 2nd, 2014
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Comment: He was very informative and helpful. I would recommend Dalworth and the technician.
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Reviewed on April 2nd, 2014
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Comment: Kevin was great! I will definitely use Dalworth again. Thank you so much!
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Reviewed on April 2nd, 2014
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Comment: Fantastic service. My tile in kitchen, entry foyer, and wing of home looks like new.
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Reviewed on April 2nd, 2014
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Comment: Everything was great. He came in, was very professional, explained what he was going to do and got right to work. It went very quick and the carpets look great. Thank you!
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BASKIN, T.
FORT WORTH, TX
Reviewed on April 2nd, 2014
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Comment: The service tech was outstanding! I would like to use him for future cleanings.