We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Had them come out and clean out our dryer ducts which run through the roof. The service tech was very professional and they showed up on time. Very satsified.
Comment: Jenny in customer service was very friendly and helpful. She saw that I was a returning customer but moving so she helped to find the best pricing for us. And got us scheduled for our cleaning on Memorial weekend. Thank you Jenny. Richard Hern was our tech. He is very nice and professional.. Richard has cleaned for us before.. He comes in and get the job done. Carpets look great and were dry in no time. We have been DalWorth customers for years. Gail Ackerman
Comment: George was great! Knowledgable - , George was great! Knowledgable -
Comment: George was our technician and was on time, friendly, and professional. I have used a different cleaning service in the past and would use Dalworth again in the future. Very positive experience. Well done.
Comment: We have been using Richard Hearn for several years now, he is the best! We are always very pleased with his excellent service. We tried Zerorez two years ago and won't use them again; we get far better service and results from Dalworth. Great job!
Comment: Sam was excellent and a very competent technician as well as a thoroughly nice man
Comment: Chris was awesome and very professional. The carpet looks better than when we moved in!
Comment: Derek did a great job! He was able to get some bad pet stains out of the carpet. He is very professional and knowledgable. He is easy to talk to and answers any questions. I could not be more pleased.
Comment: Requested and received the service of Richard Hearn. He provided quality service as he has done in the past. I have recommended him to friends and have never been disappointed.
Comment: I was extremely pleased with the courteous service by Andrew Bailey and Rickey Romine. Both were polite, friendly and completed the carpet cleaning in a timely manner.
Comment: I had asked that they be able to stay and complete the work if after quote I decided to go ahead and initially was told they were not able to but when he alled back in they rearranged and I very much appreciated it as I was off work in case and did decide to go ahead. Bonny was great.
Comment: I paid extra for furniture moving but only one technician came for my small job so not all furniture was moved. That was okay, but I should not have been charged extra for furniture moving.
Comment: The service technician was only 30 minutes late due to traffic so it was excusable. The only issue I had was the original quote I had been given over the phone include an extra large room. I told the phone representative very clearly that it was equivalent of two rooms but it was one big "grand" room in the center of my house. She wrote extra large room on the work order, but when the technician saw it he said it was going to have to be billed a two rooms. After calling the office, the service technician said they agreed to match the original price given over the phone. I was very put off by having to deal with this issue especially after being completely up front with the phone representative about the size of the room.
Comment: We did the dry steam clean (paid extra) and the carpets were still wet when the technician left (he did a great job!). He explained the process great, but I feel like your website is a little misleading on what the dry steam is. It talks about using more hot water to get a better clean and there is no drying time. The technician explained it as just using extra fans to dry it for 15 minutes. I feel like your website is misleading as to what the dry steam is. Overall, the technician was great and the carpets are soft and clean.
Comment: Juan was on time, thorough, and very professional. I was very pleased with the service & the appearance of my rugs & furniture. Thank you!
Comment: Dusty is really an asset to your company. He was especially supportive and honest regarding an unforeseen issue with the grouting. He is friendly and professional. Thanks, Ramona Messer
Comment: Service man extremely nice and friendly.
Comment: The technician was very knowledgeable and courteous. He did a great job.
Comment: There is an area in the living room that looks worse than it did after he left. Not sure what happened
Comment: One stain did not come out
Comment: Derek always does an outstanding job. He also had a great worker with him this time, sorry I cannot remember his name.
Comment: The Tech was a very knowleable and professional person. He also did not mind answering question and when asked, he gave me honest and truthful answers. Tech's like Kevin keeps customers coming back to DalWorth Clean. Thank, Robert Arlington TX
Comment: Very good job. Excellent service for the price
Comment: Excellent service. Jared is always professional and is very knowledgeable in floor cleaning, etc.