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Comment: Drying time was longer than expected.

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Comment: I booked a time online, but it was not available. Dal worth called and gave me a better day that wasn't online, but it was a late day appointment. I happily took it, but wished that it could be earlier. On the day of service, Dalworth called and asked if they could come about two hours earlier than the late window of time. I was thrilled. Great time. Great service. I will definitely use you again!

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Comment: Dalworth always delivers. Your technicians are always on time, professional, and completely thorough. My home has white carpet through out and I am always amazed at how fresh and revitalized the carpet looks after you have been here. Thank You Dalworth!

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Comment: I only want Derrick to clean my carpets. I have only used him and Katie and they are fabulous. Thanks.

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Comment: Mr Swistak & crew always do a GREAT JOB!! I get my carpet cleaned every 6-8 months & always ask for Mr Swistak because I KNOW HE WILL DO A GREAT JOB !! I like Dalworth due to pricing & the technicians are great & great pricing, always reccomend

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Comment: We have had Steve as a cleaner for several cleanings over the years. He is always kind and friendly and does a great job. He is the best carper cleaner we have ever had. Thank you.

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Comment: Since I had never hired anyone to clean my sofa and chairs, I was extremely concerned about the outcome. Your technician, Steve, was very professional, friendly, and answered all of my questions. My family room's sofa and chair looks brand new again. I will most certainly use your service again. Thanks Dalworth! Darryl C.

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Comment: Overall experience from first phone call through the entire service was top quality and communication with all personnel was an enjoyable experience. Howard worked long and very diligently to make every inch of my home clean. He also took the time to instruct me on proper care of the carpet between cleanings which I appreciated and this extra effort made me feel that he cared about providing the best service. I appreciate everyone who worked with me.

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Comment: Overall I was very pleased with your services. I am the office manager for an appraisal company and we had a situation where the appraiser accidently got mud on a home owner's carpet. Based on the price, the guarantee, how quickly you could get to the home, and the overall rating of your company on the internet, I decided to give your company a chance. The woman on the phone, Megan, was very helpful and pleasant to talk to. The home owner told me the service technician was very nice and professional and got the stain out of the carpet for her. The only issue was that the technician was supposed to call our office when he was done so I could pay for the service (as I was unable to prepay) and there was some confusion when he tried to collect payment from the home owner. The home owner called me and I called your company and we were able to get the issue resolved, but it could have ended up being an issue. I have to give high marks to your people on the phones - every person I spoke with was very pleasant and willing to do what was necessary to ensure I had a positive experience.

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Comment: Great couple of guys!

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Comment: Dusty Lewis was my technician - and I am so impressed & pleased!! He was extremely friendly and a very hard worker. I had terrible hardwood floors - many layers of wax built up - and he worked for HOURS on them, bringing them back to life! I honestly didn't think they could be saved... but Dusty truly saved the day. I would refer him & Dalworth to anyone who will listen. :) Many thanks!!

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Comment: Our technician was friendly, prompt, informative and did an awesome job!!! We would definitely recommend him to our friends!

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Comment: B

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Comment: Chris was our technician and he did a great job! Thanks.

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Comment: Your operators were wonderful people, and very good at their jobs. You are lucky to have them working for you. They enhance the appearance and reputation of your company. Did a great job.

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Comment: Alberto was our technician. He was wonderful. We asked him many questions and he was very patient with all of them. I had not had my carpets cleaned in 9 years and was impressed with how nice they looked when he finished. He was also very happy to redo a few spots I felt needed extra attention. Thank you Alberto....

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Comment: He did an outstanding job and recommended a needed more expensive package and it was what was needed. He delivered what he promised for sure! Thanks!

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Comment: moving the couch and love seat was a little high.

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Comment: Derek has done an excellent job on my countertops for several years now and I would always want him as my technician. The phone representative was not particularily familiar with my request. She was very cordial and helpful, but I could tell this is not a request she receives often. This was not a problem but might be something to address.

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Comment: I GIVE THIS TECHNICIAN A TRIPLE A RATING. HE WAS VERY, VERY WONDERFUL MAN AND DID AN EXCELLENT JOB!

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Comment: Steve is always very punctual, polite and does a great job!

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Comment: we only use Richard, he does a great job, and a true professional

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Comment: I was extremely impressed with the quality of service from beginning to end! The sweet woman I spoke with on the phone was very friendly and knowledgable. The gentleman who cleaned my couch did an EXCELLENT job and made my 10 year old couch look brand new!! He was on time, courteous and very competent. My only regret is that I didn't discover Dalworth sooner, because I had my carpets cleaned last year by another company who did a horrible job and significantly over charged me. I will definitely use Dalworth in the future and will certainly recommend your company to my friends! Thank you for a job well done!!

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Comment: ON THE PHONE I WAS TOLD THAT THE BASEBOARDS WERE INCLUDED. THE TECH DID IT ANYWAY.