We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Great service from our tech. Thanks!
Comment: My service technician was Glenn Mageno . I would rate him very high in all categories, appearance/presentation, knowledge, work ethic, etc.
I would be happy to work with him again or refer him to others.
Comment: Richard was right on time very knowledgeable. Did a great job. My tile looks fabulous!
Comment: I had Dalworth come to my home because my dog had gotten sick on the carpet in my game room .
The tech assured me that he would spot treat the areas and then clean the entire carpet and that would take care of the stains and smell.
The next day, after the carpet dried, I went in and there was still an odor. I could also still tell where the two fecel spots were. I called and the tech is coming back to my home Monday . I am truly disappointed that your service didn’t get my carpet clean. I’ve seen Dalworth commercials so many times and that’s why I called when this situation arose.
I was very pleased with the service provided. Everything was professionally done from the time I made my appointment til the day service was performed. Bother friendly and professional. Would definitely use again!
We had two rugs that needed to be cleaned. The larger one actually had a place on one corner that our puppies had chewed on and needed repair. My wife called Dalworth Rug Cleaning and Francisco and Ussiel picked both up and delivered them back in less than a week. Fast, efficient and friendly service. We highly recommend Dalworth and will use them again.
Comment: Brian Marshall was my technician and he did an amazing job. From the moment he arrived, he was friendly, professional, courteous and he explained everything he did. I had lots of questions which he patiently answered and he gave me a couple of suggestions as well which I appreciated. I will be calling back and scheduling him to do some work on my tile floors and marble and granite countertops. This is the second time I have used Dalworth for cleaning and I could not be happier. The only down side is that it usually takes 2 to 3 weeks waiting time, but I suppose you can't help that-it's a good thing, right? Thank you so much!
Comment: the service tech for our job was great, profesional, knowledgeable, and friendly
Comment: Because of equipment breakdown, the technician had to complete the job on two different days. That caused considerable inconvenience for me. I asked for some "compensation" for my inconvenience and I received 10% discount. I considered it fair. However, it would have been more professional if I was offered such discount without asking for it.
Comment: They were very professional, courteous, knowledgeable and kind.
Comment: Very courteous technician. You need to keep him!
Comment: Allen was nothing short of outstanding. I’ll ask for him again.
Comment: Y'all did a good job! My carpet is perfect, and I WILL use you again! RLA
Comment: Tifani was excellent, and Anthony did a great job..
Comment: Service was excellent I give the technician 5 stars
Comment: Chris did an excellent job the floors look brand new, he is very friendly and helpful.
Comment: The guys were wonderful, they showed up on time, they put fans on the carpet, they did great!
Comment: Everything was wonderful. I couldn't have expected better. AP
Comment: Marcio was excellent. He was very professional and knowledgeable. I was very impressed.
Comment: I used to use ZeroRes but I will be using you guys from now on.
Comment: Our technician did a very good job on the carpets & stairs. However, we are Not Satisfied with the 81/2 x 9 ft. Rug we had cleaned. It looked good while wet. When it dried, it looked like it had never been cleaned. All the spots are still there. I would like for it to be reclean or a refund. I feel we paid too much for it to be cleaned & looks like this in 2 days!!!
Comment: Cullen was very personable and did an excellent job on my carpets. In addition, he shared his knowledge with me on how to keep my carpets looking great between cleanings.
Very pleased and will use Dalworth and Cullen again in the future!
Comment: Chris did an excellent job he is very funny and very friendly, just have a few spots coming back up. Other than that great service
Comment: The technician, Gabriel, wsas very polite and did a great job removing all the spots!