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Comment: Brian did a great job and went above and beyond cleaning my furniture.

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Comment: There was a mix up in my address and phone number, so the technician was late, and I did not see him. I have had previous Dalworth technicians in my home before, and their appearance was fine, so I'll just go with that impression for Question 3.

Both the office personnel and the technician were very polite and apologetic for the delay, and offered to dry my bedroom carpet at no additional cost, which I definitely appreciated.

The tile and the grout downstairs look amazing, and I'm so glad I decided at the last minute to add the sealer. I ordered the least expensive carpet cleaning, and the carpet in my newly inherited home is both old and dirty, so those results were less than I had hoped, but it does smell better, at least.

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Comment: I just had my house painted and the technician unfortunately banged up my walls And floor boards in a few areas when moving the plastic hoses. I asked him to be more careful which he was trying. I suggest having a more junior person help moving the plastic hoses when the technicians are working so damage is not done to our homes / property.

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Comment: Technician explained the process and what he was doing. He was easy to work with and clearly cared about the quality of his work. Great customer service!

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Comment: You have a great team thank you so much!

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Comment: For your online customer, I would make it easier to distinguish the different sizes of the room.

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Comment: Thank you! Kudos to Hulen for knowing his job and being able to explain the process. He was very professional!

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Comment: I would highly recommend utilizing the enzyme treatment and the use of the natural cleaning method that is offered. My carpets are cleaner and fresher than they have ever been!

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Comment: Tried to do online but it didn’t work right. So ended up calling. The technician who cane to house did a great job!

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Comment: Vidam did an excellent job . He took his time and I will always ask for him.

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Comment: HE APPEARED TO BE WELL TRAINED AND KNEW WHAT HE WAS DOING.NO CRITICISM. I THINK THAT TECHNICIANS SHOULD HAVE BUSINESS CARDS.

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Comment: "Steve and the other guy did an awesome job and made my floor look like it was new again and hopefully I can use them for my future jobs!"

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Comment: Bobby was amazing. He did a terrific job. I didn’t expect the carpet to come clean but it did. I could tell Bobby had had a long hard day but his attitude was great. You have a terrific employee.

Thank you,
Royce

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Comment: It was the first time using Dalworth. The technician,Jose,was professional, polite, and did a great job on five rooms and a chair. I would and will recommend Dalworth Cleaning to anyone looking for a company that does what they promise on their tv commercials and does it well!

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Comment: Technicians did an excellent job.

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Comment: HE DID A WONDERFUL JOB .

Monty from Dalworth arrived in the time frame I was given. Inspected all the areas and let me know his plan. He was very informative and didn’t try to sell me things I didn’t need. Stayed until the job was complete. I love how my carpets look now!

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Comment: Don’t know drying time.

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Comment: The technician was very late. I was not on anyone's schedule even though I booked this a month ago. He was tired and rushed and did a poor job. Thank you for fixing this and sending someone else out the next day.

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Comment: At first Kermit gave me a hard time , saying certain things were not covered. A manager spoke to him and he changed his attitude. He was dropping things by not paying attention.

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Comment: Vinny did an excellent job.

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Comment: Very happy with the result!

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Comment: 2 or 3 spots left in the carpet and we are scheduling a rework to see if our technician can get the spots out but everything else was great.

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Comment: Josh and his team were great. Could not be more pleased.

I couldn't be happier with my carpet cleaning, the on-time service and not tying up my day was fabulous. I highly recommend Bobby and Dalworth for your carpet cleaning needs!