We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: The tech that cleaned our carpet was very knowledgeable. I believe his name was Hulan Zachary..... he was excellent
Comment: We have wood floors throughout most of our home. The quote was for cleaning approximately 2400 square feet of wood floors, which I realize is a lot, but they definitely missed some areas (a few areas still have lots of spots on the wood). I took photos after the work was completed for evidence and posting on Google Review. We have been so busy moving in to our new home that I didn't have time to post the photos, but I do now.
Comment: Vinny Guedes was my service person. He was excellent and did a repair that is totally unnoticeable. I’m extremely pleased. Your phone reps were also very helpful and competent.
Comment: The service technician was a pleasure to have in my home. He really did try his best to get dried slime out of my carpet and even went back to try again before he left. Really went above and beyond. He definitely brought life back into my carpet. Very pleased with Dalworth.
Comment: Technician "upsold" added treatment......$300 order turned into $500
Comment: The person at our house did a Great Job and explained all of our issues.
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Comment: There were some areas that looked like dirty water was used. I called and have someone else coming tomorrow
to clean those areas.
I've used Dalworth for many years and this is the first time, I've had a problem. But Dalworth was very good to
help me resolve the issues.
Comment: The service was good with 2 minor issues- after I asked twice for you to use my cell phone number you kept calling my work number
which means I missed the calls and second you need longer drying time with the fans.
No treatment for pets.
Comment: We had our carpets stretched. Jose did an excellent job!
Outstanding service. Exceptional value. Impeccable craftsmanship. STANDING OVATION!!
My rug looks exquisite. Superior cleaning and I asked Dalworth to remove the fringe. Their craftsmanship and attention to detail is exceptional!
Thank you to Amy and the delivery guys Ever & Adrian.
Comment: the person who did he carpets did a great job.
Comment: "Pat did an excellent job, I was so pleased and I will definitely ask for him again!"
Comment: Aaron did a excellent job.
Comment: We sure appreciate what you all did for us! Everything went great!
Comment: I was pleased with the job.
Comment: Will use Dalworth again
Comment: I thought the repair of the carpet was extremely high
Comment: I am happy with the cleaning except there were several spots that did not come clean or came back. I would be happy if the tech could readdress just the spots.
Comment: The tech did a really good job on a stretching repair, and he had a really good attitude, so we specifically asked for him to come back to clean our carpet!
Comment: Richard always does a great job
Comment: Erick Guerrero cleaned my carpet with PROFESSIONAL CARE!! I was a VERY SATISFIED CUSTOMER!! He can come clean my carpet anytime I call Dalworth!! Thank you so much, it was a surprise for my husband!!
Comment: I feel they should better explain on the phone details what’s expected I got that they move furniture and wasn’t just on high focus areas as package was but other then that I was impressed
Comment: A phone call prior to arrival would have been helpful, otherwise... good service and prompt!
Comment: The parade traffic caused the service technician to arrive at about 3:00 pm. Our service time was 2:00 to 4:00 PM on Saturday, March 16th. Our usual service technician with the company recommended by the management of our apartments charges $47.00. Because of considerable staining in our carpet I wanted a company this time which I had hoped would do a significantly better job of cleaning our carpet. The Dalworth cost was $177.00. The results were very similar to our usual carpet cleaning company. I do not think the service was worth the cost difference. In fairness, the carpets in our apartment were heavily worn and stained when we moved in 2 and a half years ago and should be replaced.
Comment: I am always please with your service.