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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.86
15975 Reviews
5
83%
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12%
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  • SMITH, C.
    MCKINNEY, TX
    Reviewed on March 20th, 2019
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    Comment: The tech that cleaned our carpet was very knowledgeable. I believe his name was Hulan Zachary..... he was excellent

  • GONZALES, C.
    DALLAS, TX
    Reviewed on March 20th, 2019
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    Comment: We have wood floors throughout most of our home. The quote was for cleaning approximately 2400 square feet of wood floors, which I realize is a lot, but they definitely missed some areas (a few areas still have lots of spots on the wood). I took photos after the work was completed for evidence and posting on Google Review. We have been so busy moving in to our new home that I didn't have time to post the photos, but I do now.

  • SPOWART, J.
    DALLAS, TX
    Reviewed on March 20th, 2019
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    Comment: Vinny Guedes was my service person. He was excellent and did a repair that is totally unnoticeable. I’m extremely pleased. Your phone reps were also very helpful and competent.

  • MANGINI, M.
    ARGYLE, TX
    Reviewed on March 20th, 2019
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    Comment: The service technician was a pleasure to have in my home. He really did try his best to get dried slime out of my carpet and even went back to try again before he left. Really went above and beyond. He definitely brought life back into my carpet. Very pleased with Dalworth.

  • ADAMS, W.
    DALLAS, TX
    Reviewed on March 20th, 2019
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    Comment: Technician "upsold" added treatment......$300 order turned into $500

  • PETERS, T.
    PLANO, TX
    Reviewed on March 20th, 2019
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    Comment: The person at our house did a Great Job and explained all of our issues.

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  • JACKSON, J.
    KENNEDALE, TX
    Reviewed on March 19th, 2019
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    Comment: There were some areas that looked like dirty water was used. I called and have someone else coming tomorrow
    to clean those areas.

    I've used Dalworth for many years and this is the first time, I've had a problem. But Dalworth was very good to
    help me resolve the issues.

  • HEFNER, L.
    UNIVERSITY PARK, TX
    Reviewed on March 19th, 2019
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    Comment: The service was good with 2 minor issues- after I asked twice for you to use my cell phone number you kept calling my work number
    which means I missed the calls and second you need longer drying time with the fans.
    No treatment for pets.

  • GREEN, S.
    DALLAS, TX
    Reviewed on March 19th, 2019
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    Comment: We had our carpets stretched. Jose did an excellent job!

  • Robin
    Reviewed on March 19th, 2019

    Outstanding service. Exceptional value. Impeccable craftsmanship. STANDING OVATION!!
    My rug looks exquisite. Superior cleaning and I asked Dalworth to remove the fringe. Their craftsmanship and attention to detail is exceptional!
    Thank you to Amy and the delivery guys Ever & Adrian.

  • GLENN, L.
    DALLAS, TX
    Reviewed on March 18th, 2019
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    Comment: the person who did he carpets did a great job.

  • BELL, H.
    ROCKWALL CO, TX
    Reviewed on March 18th, 2019
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    Comment: "Pat did an excellent job, I was so pleased and I will definitely ask for him again!"

  • CIAVOLA, L.
    FRISCO, TX
    Reviewed on March 18th, 2019
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    Comment: Aaron did a excellent job.

  • JONES, E.
    DALLAS, TX
    Reviewed on March 18th, 2019
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    Comment: We sure appreciate what you all did for us! Everything went great!

  • EYBERG, B.
    COPPELL, TX
    Reviewed on March 18th, 2019
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    Comment: I was pleased with the job.

  • DEL MANZANO, W.
    EULESS, TX
    Reviewed on March 18th, 2019
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    Comment: Will use Dalworth again

  • WALES, G.
    DALLAS, TX
    Reviewed on March 18th, 2019
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    Comment: I thought the repair of the carpet was extremely high

  • DURAN, C.
    CARROLLTON, TX
    Reviewed on March 18th, 2019
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    Comment: I am happy with the cleaning except there were several spots that did not come clean or came back. I would be happy if the tech could readdress just the spots.

  • PIERCE, S.
    DALLAS, TX
    Reviewed on March 18th, 2019
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    Comment: The tech did a really good job on a stretching repair, and he had a really good attitude, so we specifically asked for him to come back to clean our carpet!

  • TURLEY, B.
    FORT WORTH, TX
    Reviewed on March 18th, 2019
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    Comment: Richard always does a great job

  • METCALF-TATE, A.
    MESQUITE, TX
    Reviewed on March 18th, 2019
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    Comment: Erick Guerrero cleaned my carpet with PROFESSIONAL CARE!! I was a VERY SATISFIED CUSTOMER!! He can come clean my carpet anytime I call Dalworth!! Thank you so much, it was a surprise for my husband!!

  • CRIQUI, K.
    FORT WORTH, TX
    Reviewed on March 18th, 2019
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    Comment: I feel they should better explain on the phone details what’s expected I got that they move furniture and wasn’t just on high focus areas as package was but other then that I was impressed

  • METZLER, S.
    FAIRVIEW, TX
    Reviewed on March 17th, 2019
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    Comment: A phone call prior to arrival would have been helpful, otherwise... good service and prompt!

  • OMO, L.
    DALLAS, TX
    Reviewed on March 17th, 2019
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    Comment: The parade traffic caused the service technician to arrive at about 3:00 pm. Our service time was 2:00 to 4:00 PM on Saturday, March 16th. Our usual service technician with the company recommended by the management of our apartments charges $47.00. Because of considerable staining in our carpet I wanted a company this time which I had hoped would do a significantly better job of cleaning our carpet. The Dalworth cost was $177.00. The results were very similar to our usual carpet cleaning company. I do not think the service was worth the cost difference. In fairness, the carpets in our apartment were heavily worn and stained when we moved in 2 and a half years ago and should be replaced.

  • ADAMS, S.
    ALLEN, TX
    Reviewed on March 16th, 2019
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    Comment: I am always please with your service.

Review Central
4.86 out of 5 ( 15975 Reviews )
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