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Comment: Jenny is one reason I chose to use your service versus another. She was very polite and helpful. I also had had a friend recommend you, Most of the crew were truly outstanding. Dom, Bobby, and Hector were well groomed, polite and efficient and obviously well trained. They took their time and were very careful. As far as I could tell, so was the additional team that came in the afternoon. All were pleasant and courteous.
My one concern was that I saw the condition of the equipment they used: it was old, taped together, and the wiring was about shot: that is a safety hazard .
I was very appreciative of your sending one back very promptly yesterday when I discovered one of the AC units was off. ( there is a tricky kill switch)

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Comment: Initially when I placed the order, I requested for carpet clean plus tile. But the technician came unequipped to do tile. So tile had to be done at another time (a week later) - this caused inconvenience.

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Comment: I love Dalworth for my home and my business!

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Comment: Excellent technician

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Comment: We were very pleased with the customer service Roger offered us. Next time we will ask for him. Very professional, nice person, he explained in detail what he did. This is his job number: 626112.

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Comment: The technician who cleaned our carpets was friendly, polite and did an excellent job.

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Comment: Great service! I am very pleased with the results.

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Comment: I use Dalworth a couple of times a year and
have always been pleased with the work and
the worker.

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Comment: Carpet that was “scotch-guarded” needed closer to 48 hours. Technicians should start with more styrofoam blocks.

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Comment: I only use Dalworth to clean our carpet. I was confused as to the use of the fans. The technician told me they were not figured in the plan, so I called and the rep told me they were not included. I have always had the drying fans in every trip that Dalworth has made.
The rep told me I could have it done for 15.00 extra, so I paid the fee. I have never had this occur that I can remember and we have always had fans to dry.
The job was done very good, but it was a little bit more saturated than usual. I would not think of using anyone other than Dalworth.

The second question was late arrival. They were not late, but an hour early.

Thanks
Richard Davis

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Comment: Did very thorough job on sofa

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Comment: Cullen did a great job. I tried to tip him and he wouldn’t even take it. Super nice guy and worked very hard on my tiles. Thank you Cullen.

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Comment: I've used you guys for quite a while, and I'm always satisfied.

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Comment: Very professional and friendly service. I will definitely use your service again in the future.

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Comment: I was very please and the staff was fantastic!

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Comment: He was prompt and polite.

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Comment: Excellent Customer Service provided by the Technician.

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Comment: This is the second time we have used Dalworth this year and both times were wonderful!

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Comment: The tech was very competent and able to direct us. He did a good job.

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Comment: Thank you, Bryan and Robert for doing great job!

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Comment: I already called a different company to my house their price was very high compared to what Dalworth offered. You were able to get me in the same day and I will continue to use you indefinitely.

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Comment: Bobby G did a great job. My carpets look wonderful

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Comment: Roger did an excellent job like last time. He is efficient and personable. I have recommended dalworth on next door. Punctual and pleasant and excellent value for the price. Very pleased and will be calling in 6 months. Carpets look great. Thanks.,

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Comment: You guy was honest to reduce my price in my rug since the size was smaller than my quoted price was

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Comment: The older man was courteous and professional. He was great. Unfortunately, the younger guy was not. He cussed the entire time and called my daughter sexy, making her feel very uncomfortable. He needs to be told that’s not okay. We will continue to use Dalworth because the cleaning is excellent. Thanks for your time.