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Comment: You all are great! Your quick response to needing same-day cleaning and professional, cheerful attitude from every person I interacted with made it a great experience. Unfortunately, the carpet at our new house did not end up looking clean. Since I was not at the house, I don't know if the technician got a lot of dirt out of the carpet it not. But the discoloration from the previous offer is still significant.
Id like to speak with Adam again to see if he thinks a second attempt at cleaning might be worthwhile.
Again, everyone at Dalworth has been wonderful and we will use them again in the future.
PS - since I was not at the house I didn't meet the technician... But I'm sure his appearance was "excellent". Ha ha!

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Comment: cullin risto has done excellent work for us.

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Comment: Your phone rep Dawn always takes great care of me and the tech who cleaned my carpet was excellent.

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Comment: Chris was excellent! My rug looks brand new — and I have for dogs!

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Comment: Our tech Julio was fantastic. On time, professional and did a fantastic job on our couch and rug.
I had issues with the scheduling group. Courtney did not return two of my phone calls prior to our original scheduled date/time. The manager and dispatch teams worked with me to rectify after Courtney dropped the ball. Otherwise, I would have given higher score.

Glenn was very processional and did an amazing job

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Comment: Our carpets are 10 yeas old and had not been cleaned but we have minimum traffic. While I feel they are clean...they don't necessarily look as clean as I would have hoped. The technician did take the time to explain that he couldn't get the ground in dirt off the backing...just the carpet fibers.

Also, had 2 wool area rugs cleaned. One is dark so no spots show up. The other one had dirt spots around the perimeter where we sit the most and none of those came out. This rug is 6 years old...but I would have thought it would have come out looking cleaner. So a little disappointed in the results. Both do smell better so we have that to be thankful for.

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Comment: A fine man named Harold has been our technician for many years. He IS the reason we continue to use Dalworth. You could not find a man who is a better representative for your company, nor could we find a better man to solve our problems. He is a first rate problem solver. Yesterday he cleaned the carpets with his typical care and he honed and polished our marble kitchen counters. The counters came out beautifully. We used your service about 17 years ago for counters and it was done very well by a married couple that came, who Were gone by the time we needed the counters done again. Off and on over the years we have had others do the work and it was not satisfactory. Harold did it yesterday and we have NEW counters thanks to him. I checked great bargain in rating the pricing because Harold is the technician and he gives service that underscores that rating. If all technicians followed Harol’s example and work ethic, Dalworth would put the other companies out of business. I would like this message to be forwarded to appropriate people in your company’s administration. I have referred others to Dalworth based on Harold doing their work. Thank you. Linda Beach

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Comment: My wood floors are now back to the way they were when I purchased them. Love my floors again!

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Comment: I have issues with condensation and created an odor. The vent cleaning seemed to work or lessen the smell but 2 days later here and the rain storm tonight has that moldy smell really strong in the house and I will want to request a return to check that the $250 dollar application to the air-conditioner actually worked. The representative and the service guys were all great. Craig

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Comment: The technician was wonderful. He was early and very courteous. Thank you for teaching your technicians good quality customer service. Many thanks, Cindy

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Comment: BOBBY WAS GREAT. THE BEST I'VE EVER HAD. I WILL ASK FOR HIM AGAIN IN THE FUTURE.

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Comment: Mike K was very pleasant and efficient - did a great job - would recommend company and him. J. Stone

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Comment: Your the only one I call every time! I am always happy with my service.

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Comment: Bobby is an excellent tech and I will ask for him next time I call. I am very pleased with my service.

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Comment: The technician, Monty, was great, very professional, very knowledgeable, he did a great job! I want him to come back out and do some more work! RA

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Comment: Everything was fine.

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Comment: The price was a fair and equitable price. Marcus was friendly, professional, efficient and seemed very knowledgeable. He did a great job.
I spoke on the phone once with Polly and once with Cassandra and both were friendly and professional.Robert Loverign came out for the initial walk through and quote as our house is very large. He was friendly and professional. I appreciated everyone. We did not get pet odor or carpet protectant

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Comment: I WAS SO PLEASED. HE WORKED SO HARD. HE WAS FRIENDLY AND SO PROFESSIONAL.

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Comment: THE TECH WAS SO AMAZING. SO PROFESSIONAL. HE DID SUCH A GREAT JOB

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Comment: Gabe did a great job and really worked out to remove my stains. I hope we can try one more time to remove one spot that did not come out.

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Comment: Cullen Risto was really great. Polite and nice. Explained everything that he was going to do. Did a great job on my carpet. I took pictures of before and after and was blown away with the results. I am glad I went with Dalworth..
Thank you again for such a great job and great service. I differently will be using you again.

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Comment: My technician (Orlando) was extremely thoughtful, kind and attentive to my needs and request. He was able to remove spots & stains that my previous cleaners did not. This was my first time to use Dalworth and I will definitely use you again.
Thank you

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Comment: I live on the 7th floor so there was a bit of confusion the day of my appointment. There should be a place when ordering online that you can choose if you need the portable cleaner.