We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Fantastic phone rep .. she was amazing. Service tech was great as well
Comment: The technicians did a great job on the carpets. The results were much better than I could have expected. Both technicians were knowledgeable and very pleasant.
Comment: Technician arrived early which was not an issue, however, once his assistant arrived, soon afterwards the main technician left for another job. I felt as though he was more interested in his next job than mine. I was working in the back room while technician worked but I don't recall seeing any fans used even though that should be part of the service I paid for. Your employees are always very polite and nice which I appreciate but I have never had to ask them to complete the service, i.e.by using the fans to help carpet dry quicker.
Comment: I have nothing to compare price to.... but very satisfied with the quality of work/ service.
Comment: From the customer service rep over the phone to the technician that came to the house, we have been very pleased with everyone we've worked with at Dalworth! We will definitely be using you again!
Comment: I would have expected the vehicle to be a Dalworth vehicle instead of a plain van. No log or advertisement!
Comment: The people we get to deal with are where Dalworh rises above the others.
Comment: Very happy with the service and the results !! They did a fine job and im sure it wasn’t easy ... our little dog had been busy establishing his dominance over a ‘rescue’.... since relocated to a new home.
Comment: sam was great!
Could not have been more pleased with the customer service, workmanship, efficiency and results of my carpet cleaning. Thank you.
Comment: Mike is a good technician and very friendly.
Comment: Chris was outstanding in all respects. He was both fast and through.
Comment: I have used Dalwortth several times and have been very pleased with the excellent service each time. Glad to hear you all offer water restoration as we had water heater issue and flooding from second floor. We were given ServPro to call. It was a terrible experience as
they were inexperienced, machine kepting cutting off. It was out of gas and they had to go to 7-11 for some. All in all took close to 1 1/2 hrs.
Before they were ready to do the work. Never did they go upstairs to suck up standing water leaking down to first floor thru ceiling. Causing more damage than necessary.
Therefore, Dalworth will handle all our cleaning needs! Hopefully won’t need your water restoration service, but know you can do that too!
Comment: They were to have arrived between 9-11. We called them at about 11:20 and they had someone out in about 30 minutes. He did a great job. We had one stubborn stain (not sure what the stain is) and he made good progress on getting the stain out. The carpets always look nice and fresh! We will use you again.
Comment: Excellent technician.
Comment: Very pleased with everything and will be calling for other services.
Comment: Technician was thorough, professional and polite.
Comment: A great technician that explained everything well, arrived early after a call asking if it was ok and carpets look great.
Comment: Chris is an excellent technician, and I trust him with our carpets.
Comment: Most carpets were dry in under 3 hours but have couple rooms with more shag pile and those took a little longer to dry.
Comment: Your technicians were very good and nice about answering any questions that I had.
Comment: na
Comment: My carpets look great!
Comment: They did a great job and was really nice guys. I just wish they would of blown the dust out of the garage instead of inside the garage. I have a black car and car seat and stroller and they were a mess but that is the only compalint
Comment: The technicians were super friendly and worked hard to removed the extreme buildup of wax on the hardwood floors. They look almost new. Carpet looks and smells great. Great job!!! My one complaint would be the person on the call could give me a better ballpark estimate. Quote on the phone was $97 and the final price was over $500. Very huge difference!!!