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Comment: Would absolutely use again.

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Comment: Dwaye was great. Very professional and informative. Thanks again!

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Comment: The carpets took too long to fully dry - even with the service that used the fans. The service took about 4 hours, the cost was nearly 600, the price seemed high for the amount of time that it took to do the work.

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Comment: Your tech, Pat L.. did a fantastic job...the most thorough carpet cleaning ever. He also stretched and attached the carpet that had been turned back and had been wet from a water leak which had been repaired. Thank him for such great service.

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Comment: Richard does a great job.

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Comment: Gabriel did a great job and had a great attitude. We will ask for him in the future.

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Comment: the gentleman was very good at walking me through options to help me save money.

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Comment: Technican was very professional. He told me what he was doing each step.
Good manners. Didn’t make a mess. Friendly.
I believe his name was Bobby. He was very clean looking and had his shirt tucked in; looked professional.

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Comment: TECH DID GOOD. WE HAVE USED HIM BEFORE

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Comment: Love y'all!

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Comment: WE WERE VERY HAPPY WITH THE SERVICES. THIS TECH WAS GREAT!

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Comment: TECH WAS RESPECTFUL AND KINDLY. HE WALKED ME THROUGH THE PROCESS. HE WAS WONDERFUL.

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Comment: We have used MANY carpet cleaning companies over the years, and this was the BEST service we have ever received. Dalworth's service technician, Bobby, did a FANTASTIC job cleaning our carpets, and we intend to tell our friends and neighbors to use Dalworth for all their carpet cleaning needs.

Bobby is a true testament to the highest standards of your company and deserves extra recognition and compensation.

Mr. & Mrs. Tom Edwards

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Comment: Jay was very helpful and explained the services.

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Comment: Our technician was excellent. He explained everything carefully and gave me my options.
He did an excellent job!!

Richard is so thorough and professional. The only carpet cleaner I trust and use.

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Comment: The service technician was the best I have ever had and I use Dalwirth all the time!!

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Comment: The technicians were very nice and polite and they did a great job! I really appreciate them coming out on such short notice!!!

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Comment: My technician was Michael and he was very professional. I only use Dalworth to clean my carpets. They always do excellent service.

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Comment: The technician was excellent and got all the stains out. Wish it cost closer to $300 rather than the $600 I paid.

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Comment: I'd started scheduling the appointment online but then called in with a question. Alex patiently and carefully answered my questions and completed the appointment process for me. Ricky's work was careful and thorough. I was thrilled with the outcome. That being said, Ricky made the visit professionally personable.
I hadn't realized we'd been previous customers. I'm grateful for the coupon savings on my cleaning. It was the coupons I'd received in the mail on my counter the reminded me to call. However, your commercials on KLTY were a big reason I kept them when I received them. I know so much can be done online, but those other reminders are still valuable to me.

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Comment: I received an email declaring there were still dates available BEFORE Thanksgiving, if I action was taken then. I decided I wanted to do that. I rated the online order service as "poor" because it somehow changed the date I requested. I requested Tuesday, November 21, but it scheduled for Tuesday, November 28. (There was a cheaper price available on Monday, November 27 and if I wanted your services AFTER Thanksgiving, I would have definitely selected that date.) Granted, I failed to notice the scheduled date in my confirmation email, until I called to find out when they were coming. I so appreciated that "Jenny" was EXTREMELY UNDERSTANDING, NICE AND HELPFUL in finding someone who could come on Wednesday morning. "Bobby" came, on time, and couldn't have been more accommodating and professional. You also discounted my bill and provided a free enzyme treatment, for my inconvenience. WOW!!! THAT'S CUSTOMER SERVICE!!! We will call Jenny again to schedule Bobby, every time!!!
THANK YOU, ALL, SO MUCH! (PS. Please fix that bug with online scheduling!)

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Comment: Brian was an excellent technician. Really knew his stuff and was very easy to work with.

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Comment: Very professional. Prompt and very thorough.

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Comment: Wonderful. Very professional and kind.