We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: The tech went above and beyond. I will call you when I need service again.
Comment: I'm not a fan of having the pet treatment light shown at my house without my permission. U guy was professional about it at least. I had to kick one guy out because he came back and told me the policy of his company was not to clean carpet unless pet stains were treated. I was offended by this. He tried to retract, but I ask him to leave. Also reported to Groupon. I think u guys should only check for pet stains if asked by the customer. Otherwise it's considered up selling to me. And $50 a room is way to expensive, I had 4 rooms cleaned. I don't think this is a good practice for your service. My carpet is wonderfully clean. Thank u
Comment: Regarding carpet protector - your premium service was requested. Does this include carpet protector? (No pets live in our home.)
We discovered a small, black spot on the carpeting in one of the rooms. The technician returned the next working day. His attitude was very commendable and he was able to remove the spot. We (spouse, technician, myself) were not able to identify the source of the spot.
Comment: Monty pointed out all of the small stains that he could not get out. He was on time, professional, and courteous!
Comment: I will ask for the same guy next time!
Comment: We would use the service and Monty, again. And recommend them to friends.
Comment: We were extremely pleased with the service by Perry and Perry, Jr. They were courteous and very careful with our home. They were efficient and quiet during their stay. I will certainly ask for them specifically the next time we call Dalworth.
Comment: Ricky was great. Moved all my furniture,was clean and pleasant.
Comment: The bad places continue to look better as it dries.
Comment: He did a great job!
Comment: The reason the technician was not on time is because he was the 2nd one sent. The first one couldn't get his van through our carport.
Comment: The technician who arrived to steam out all the the vents was early and did a fantastic job. The technicians who cleaned my tile arrived an hour after the window I was given. But once they arrived, the did great work. The amount of grime they cleaned out of the grout blew my mind. It looks like a different floor. I'm thrilled with the results!
Comment: Monty was a great guy to visit with as he was explaining how to help our couches dry fast and well and was able to finish the task in a shorter amount of time than we estimated. Our couches look great and whenever we or someone we know needs a cleaning, we will recommend DalWorth!
Comment: Great job!!
Comment: Had 2 spots treated for pet pee/smell. One spot is great, no more smell. The other spot still stinks. Calling today since they gave us a guarantee.
Comment: The tech was great. I think the price for an economy cleaning of a couch was high though.
Comment: Did you stop raking the carpets? I loved the way they look afterwards. Technician was in able to get out the 'once &Done' spot I had but gave me advice on how to do it. I did his recommendation and got all duds out in 3 runs with my bissell. Thank you for the advice but I feel if you would have gone over it 2 more times it would have been done (or not). Still waiting for it to dry and will know if it worked. Again - thanks for the advice.
Was very pleased with the carpet cleaning and marble cleaning & polishing done! Two knowledgeable & professional technicians (Pat & Jose)worked diligently to ensure my satisfaction. Will definitely call on this company again when I need 1st class shine!!
Comment: Harold and Juan were wonderful...personable, professional, effective.
Comment: The two young men who cleaned my dining room were exceptional individuals. They were prompt, polite, able to explain the services being provided and trustworthy. I would request both of these young men again. My carpet was heavily soiled with cat urine...and it had been down on the carpet awhile. They worked extremely hard to remove the odor and did a wonderful job. The only thing that happened is not their fault. Due to the amount of urine, etc., the carpet stain was darker upon drying. This is the only reason I clicked “fair” for the price...as I still have a big carpet issue...but not your fault. Again, the two service technicians are to be commended.
Comment: Tech was very professional.
Very pleased with result.
Thank you
Comment: Our sofa was a tough one to clean and it looks so much better. I'm wondering if we had Dalworth clean it again, would it improve its appearance even more?
Comment: THE GIRL ON THE PHONE DIDN'T EXPLAIN TO ME THAT WHEN THEY MOVED FURNITURE, I WOULD NEED TO MOVE THE STUFF ON TOP. I WASN'T TOOO HAPPY WITH CLEANING BUT I CALLED AND TECH CAME BACK TO RECLEAN. I AM VERY HAPPY NOW.
Comment: I would have liked to be able to drop off my chair. I had to pay the minimum service charge which is greater than just the price of a chair.
Comment: EVERYONE WAS VERY ACCOMODATING