We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Ruben was great to work with and I was amazed he cold move all of that furniture, clean, dry and put things back. He was very professional and easy to work with. You guy's have a great employee there.
Comment: Recommend adding additional mats to protect my wood entryway from the cleaning hoses that have to be brought inside. The engineered wood flooring I have is easily damaged by scratching and water. the tech had one mat but I'd be more at ease if more protection there was used. Other than that, the tech did a very good and timely job. 4 out of 5 stars. The furniture blocks need to also be given out more readily. I'm keeping a few of these block from this cleaning for next time just in case. The sofa's metal parts need to be ensured they do not touch damp carpet. I felt a bit sorry for the cleaning technician. The poor guy did not have a helper. So thumbs up to the cleaning technician for getting the job job single-handedly. carpets look great. Thank you
Comment: Gabriel was professional, on time and could not have been nicer on a cold wet rainy day.
Comment: Gabriel did a wonderful job. I have recommended him to a couple of friends.
Comment: Kermit and Scotty did an excellent job.
Comment: Jay and Seth were very professional and great communicators
Comment: Chris did an excellent job! My carpets look brand new
Comment: Jay and Seth were very professional. They answered questions and informed us of everything they would be doing. They did a great job!
Comment: excellent tech worked to ensure pleased with service
Dalworth kept me informed on the service technicians estimated arrival. Technician was pleasant and professional. His work was thorough and satisfactory. He ensured I was completed satisfied before his departure. I would definitely recommend Dalworth for carpet or upholstery cleaning service.
Comment: The coffee spill seemed to have been removed but when the carpet dried, some of the stain remained. Dalworth came out the following day and cleaned that area again and this time the stain was removed. No cost or complaint about returning...Dalworth wanted to make sure the job was completed to my satisfaction, and it was. I had had no idea what a bad stain coffee can be (because of the oils in it). Don't spill coffee!
Comment: Service tech was EXCELLENT!
Comment: Was very impressed with our technician.
Comment: Mr. Randy Phillips was very professional, friendly, courteous and helpful he explain what he was going to do before he started cleaning my carpet, i’m quite sure i’ll be needed your service again, properly within the next four months, since Mr. Phillips did such a good job, I will be asking for him. Thanks Dalworth for your Technicuan Mr. Randy Phillips.
Comment: I purchased the bargain package without drying fans and it rained that day and I’m not sure if the A/C was on strong enough the first day, so that why sting took awhile. But it eventually dried well and smelled good ??.
Comment: Chris was very knowledgeable and friendly. He did a very thorough job. He took care of all our concerns. We definitely plan on using Dalworth again! (Our experience last time with ZeroRes quality was so very disappointing). Thank you Dalworth!
Comment: Monty is the best all around I have ever worked with. He is polite, patient,wants to please, does not get offended if question his process, wants to make sure one is happy with his work, and does not rush through the project
Comment: The service tech was wonderful. I was very happy when the technician left. I was in full agreement that the stains & odor were gone. However, I do still smell just a hint of diarrhea, today. I'm not sure what else can be done, if anything. But, if there is, I would be interested. Thanks.
Comment: The technician Perry and his associate were very pleasant
and competent. They did a great job.
Comment: Somehow stains were not removed. Technicians were very professional but they need to have more knowledge on how to remove stains.
Comment: Kermit and Kris were great. Very professional and helpful.
Comment: This is the second time Monty has cleaned our carpet and again an excellent job done very professionally !
However, the bill was a little steep in my opinion.
Comment: excellent tech very courteous and kept us well informed
Comment: Service - excellent. Technician very professional. Drying time longer due to special treatment - all explained very well.