We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Aaron was very nice and explained all my Carpet needs. He stayed late to get the job done, which I really appreciated. Although I didn't purchase the Carpet stretching (too expensive), I had my carpet cleaned and the edges tucked in.
Comment: I had a chair cleaned
Comment: I would defiantly recommend Chris, and have already referred him to people..
Comment: HE WAS ON TIME MADE ME FEEL COMFORTABLE. HE WAS REAL CONFIDENT HE KNEW WHAT HE WAS DOING.
Comment: He was very friendly. He got all the stains out and even helped us move stuff we couldn't lift. It was wonderful.
Comment: My husband was so happy about the carpet cleaning he could not stop bragging about it. Marcus work was exceptional and we won't use anybody else from now on except Dalworth. We had my daughter's birthday the day after and all the guest were commenting how well the carpets looked.
Comment: Richard Hearne did an amazing job again. After I had 3 extra adults and an additional 5 dogs ( added to my 2) after Hurricane Harvey, my floors and upholstery were in need of some deep cleaning. Richard had me cleaned up in a hurry. Thanks, Richard & Dalworth
Comment: Great job. Very happy with the cleaning.
Comment: He did fantastic job. Friendly, thorough and stretch and cleaned the carpet to my top satisfaction!
Comment: I had an excellent experience when I called to get some information. I spoke with Casandra and she was great...very knowledgeable, professional, friendly and she answered all my questions and I was confident that she understood what I wanted. She scheduled my service and I was happy you could do it so quickly.
Roger, my technician, was great. He arrived on time...he was so friendly and explained the cleaning process for me. He told me
about the products he uses...very high quality. He said he thought after he finished the cleaning that I would be very happy. He worked
hard and explained each process. Roger was correct!!! I am very, very happy. My sofa looks fabulous...it looks clean...brighter!
And it has a fresh smell.
I'm very happy with the service Casandra and Roger provided. They represent your company very well. It's easy to tell they enjoy their
work.
Thanks so much. Great experience.
Comment: I feel like when I got home the furniture had not been moved but other than that the service was good!
Comment: The technician was extremely professional and did a great job.
Comment: I bought a 3 area deal for $99. And paid $125 for carpet stretching.
The 2 bedrooms were very clean but we were very disappointed with the cleanliness of the hallway. We felt like he could have gone over the hallway again to make it look better!!
Comment: Thank you for the service. It was greatly needed!!
Comment: Both technicians were very courteous and professional when cleaning my chairs and mattress; which was no easy task. I appreciate their hard work. I would recommend getting some kind of signage on the van. The polos are nice but being able to identify the anonymous white van sitting outside (especially if I were a single women) would be a plus both to your company (as extra advertising) and to the consumer.
Comment: carpets had random light stains - tech did excellent job, they look great.
Comment: This was an effortless process. I really liked using the online ordering system. Very smart.The final price matched what I expected to pay. I will use your service again.
I did not like the hard up-sell the technicians tried to push on me. I know what I needed for this job.
Comment: Carlos did the best job of anyone I've had. He was very polite and helpful.
You are lucky to have him working for you!
Comment: I really appreciated the attitude and the total positive approach the technician had working on a serious problem I have with the
sticky mess that carpet plastic left on my carpet after pulling it up. He worked on it using a solvent then steam cleaning it. Couldn't
tell what it had done or if it worked until it had time to dry real good. I swept the carpet today after 2 days of letting it dry completely, and
sad to say it is still tacky but not as bad as it was.
Comment: Felipe was a true professional. He explained the process so well it left me with no questions. He would stop and show me pics before & after cleaning, gave me tips to to keep my system running at its best. Felipe was professional in every way. Very satisfied with the overall job. Thank you!
Comment: SAM was my technician....he was so helpful about maintaining my wood floors and they look amazing. he was very professional and did a wonderful job. I will ask for SAM again.
Comment: ricky has always been THE MAN for this service
Comment: Harold, one of two technicians who came to my house, aside from seeming as if he was really capable at his job, has a great personality, and whatever he's getting paid, should get a fat raise to keep him there. I used to hire and train people for a company and I would have been a lot less stressed in that job if I had a roomful of people like Harold.
Comment: I have noticed a spot or two that still show, but overall , he did a good job! He used the restoration treatment on one room and it helped, but I feel that an extra $87 for that treatment was a little high. Even, despite the extra treatment, the soiled areas are a little dark. The room was heavily soiled so maybe he did the best he could.
Comment: I WAS NOT THERE WHEN THE TECH CAME. THE HOUSE WAS SOLD AND OUR REALTOR LET THEM IN. SHE SAID EVERYTHING WAS GOOD. I AM ASSUMING THESE ANSWERS ARE CORRECT FROM HER TEXT BACK TO ME