We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: When techs arrived I had to expand the work order to meet emergencies. The work was done excellently and at price discussed, tho there was misunderstanding on my part on how the extra rooms and division of added costs was written up in the order. That led me to call for clarification, and it was just for clarification, not as a complaint. Phone response was helpful, excellent.
Comment: Our service technician was Carlos, and he did an outstanding job on both our carpet and tile floors. We purchased our home in July and there were some stains we weren't sure were going to come up, but he got them up. Carlos was polite, friendly, and quick. We'll definitely be using Dalworth in the future and would love to have Carlos provide service again. He's a gem!!!!
Comment: He was a very good technician. I would recommend him to clean anybody's furniture.
Comment: TECH WAS GREAT. HE EXPLAINED THE PROCESS THOROUGHLY.
Comment: Chris, my service technician, was outstanding! He was professional, courteous, helpful, knows the business and very easy to talk to. He immediately gained my trust! I have been praising Chris and your company and will continue to use your services in the future.
They moved the furniture. They did a good job. They were on time. I've know of them for years. I took 45 minutes with 1 person. I feel like I got what I paid for.
Description of Work: They cleaned 2 rooms full of area rugs.
Very good job, on time and friendly.
Description of Work: Cleaned carpet in three rooms
Comment: Dalworth was very accomodating. They sent duct cleaner out quickly and we were able to arrange use of lockbox to vacant home and pay by phone. Very helpful for me who could not be there in person.
Comment: Richard was great!
Comment: The technicians you sent to our house were professional, smart, knowledgeable, and went the extra mile. Thank you!
Comment: surely a very good service.
Comment: Dalworth is indeed the best company out there. Over the years DFW had been beseiged by numerous companies that were taught and trained to bilk people. I had been a victim years ago. It was liken to the Israeli Locksmith scam that ran rampant and still does in the entire country for years. Now we have other scams on Craigslist like the plumbing repair, garage door service etc. It is scary for a female senior. Your company and team made me feel SAFE. There was a slight problem but the manner which you solved my problem was beyond my expectations. Bravo to the management and all who represent your company.. i am writing this very teary eyed. Gaile Hileman
Comment: Kermit did a great job. Excellent
Comment: We had severe cat issues and Stewart was very cognizant of that and explained the treatment necessary. He was very thorough and did a great job. A very pleasant young man.
Comment: Julio shook my hand upon meeting me and once again upon departing. He installed corner guards to protect various kitchen base cabinets from hoses rubbing up against them and worked efficiently to complete the job. He also put the ceiling fans on to speed up drying time - something no one else has recommended or done. Julio helped big time!
Comment: The service people were prompt professional and very customer service oriented. I am a very happy customer
Comment: My carpets looks great. The two service men were so polite and did an excellent job. I'll definitely call you again for cleaning.
Comment: The technician, Bobby, and his wife, Cindy were wonderful. I trusted them...they were polite and respectful...they worked diligently and efficiently! I was extremely pleased with their professionalism and competence! I will use them again, if needed, and will definitely recommend them to my friends!! I almost paid about $4000 to get new flooring. My carpets look new.
Carol Jean Nicolaisen
Comment: Culllen Risto is extremely knowledgeable about carpet and is very thorough. This is the 3rd time we have requested him. He does an outstanding job and answers all my questions. We will be requesting him again in a few months.
Comment: Michael and Brandon were great. The carpets look brand new
I was really pleased with all the stains that "disappeared " plus they gave us some tips to keep our carpeting looking good.
Comment: Vinny Guedes did a great job. I'll want him back when I need my carpets cleaned again.
Comment: I had a dust down done after a major floor reno.
Comment: Dalworth is a great company and the service was very professional. I have already referred a couple of my friends. The price was a little higher than others but the quality and timing was superior so it was actually fair.
Comment: Phone sales rep did not mention any coupons available. Luckily, I had checked online before calling and had to ask for 4 room discount.
Comment: I would recommend Dalworth Clean to anyone needing carpet cleaning. The service technician, RANDY PHILLIPS was excellent. He was extremely knowledgeable about carpet cleaning and informed us of the process and the additional treatment that was needed to keep our carpet in good shape. Mr. Phillips was customer service friendly. Mr. Randy Phillips is the BOMB.com for carpet cleaning.