We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Kristy was our technician and he was fantastic!! He did a great job on the repairs and the cleaning. I was thoroughly impressed. Your repair pricing is quite high. I know you are the best in the metroplex, hopefully you will take a second look at the market and price yourself more consistent with the market. For two repairs, I paid $400- the other two bids I got were $350 and $300.
Comment: My drapes and furniture look like new this morning! And, they are a long way from being new!
Loved you were able to get out here so soon!
Comment: Our technician was very professional, knowledgeable, and understanding of our carpet situation. If services are needed in the future I would consider asking for him again!
Comment: We will definitely use Dalworth in the future! I would even use them for my own personal home. Alberto was very professional and awesome to deal with! He deserves a gold star! Keep up the great work Dalworth! You guys did a wonderful job from the minute I talked to Alex to set the appointment to when Alberto left everything was great!
Comment: Very pleased with the service.
Comment: Everything was fine.
Comment: The carpet looks really good. We had a different company do it last time and it looks much better this time.
Comment: He was excellent.
Comment: The technician they were all very nice they worked hard overall we are very happy with the way carpets got clean.
Comment: He did a great job fixing the carpet.
Comment: My technician was excellent, but I thought the price of cleaning the small areas that I needed to be elevated; I am EXTREMELY happy that I had the $30.00 off coupon for grout and tile. Technician did an excellent job and he explained as he went along with what spots may not come out of the grout. I would request this technician again.
Comment: The technician was polite clean well kept and arrived before time thank you for doing such a grate job
Comment: Mike Kelley did a miracle of cleaning major amounts of liquid / dried dog poop. He was clear about potential problems, diligent in his work, and kind in his listening to a distraught owner. I will ask for him when next needed and recommend him to all in need!
Comment: Carlos was very friendly and efficient
Comment: Richard did an excellent job!! Very pleased with result of the carpet cleaning!! Richard is always friendly and professional!
Comment: Tech did a great job cleaning the rugs in home. He really evaluated what spots needed extra care. will recommend to my clients and friends.
Comment: The technician got stuck in traffic and arrived almost 30 past the arrival window & I had to call to find out why no one had shown up during my appt window time. I felt someone should have notified me to let me know of the delay. Other than the late arrival my technician did a wonderful job on my floors and I am very happy with the work.
Comment: Excellent service, professional employees!
Comment: As always the cleaning was great and I've had great experiences each time I order.
Comment: The technician's name on our receipt is Randy Phillips. He did and excellent job on our carpet. The best job we have ever had. Very pleased with the job this young man did. Thank you!!
Comment: Marcus, the technician, showed up on time and was very polite. He came into the house with his work boots on and as I showed him around the house I noticed dried pieces of mud were coming off the soles of his boots. I mentioned this to Marcus, who apologized and went outside to check his boot soles for any other mud. He then came back in the house and did the work requested. Never, once, did he put on "cloth booties" which every service tech that has ever come to my house has done. I was, frankly, surprised. Someone coming to clean my floors actually brought dirt in with them. I would have thought your tech would have worn some time of protective shoe while in my house. Again, Marcus did an outstanding job in a very timely, efficient manner. Hopefully, this is a teaching moment.
Comment: Chris was the best technician you have ever sent.
Comment: Overall we were happy with the service provided. I felt the technician was very knowledgeable & experienced, pricing was fair, service was efficient, and my carpets were beautifully cleaned. Our one complaint is there appear to be some minor knicks on the corner of a nightstand as a result of the carpet cleaning. They are small, and the furniture is cheap, but I hope that care would be taken to prevent similar damage during future cleanings, and that I would be told about it if it does occur.
Comment: Excellent job by my service tech. Recommended an additional service that really put the job over the top. Only criticism (minor one), when he was emptying out his hose or equipment, there was a puddle of dirty, muddy water left on my sidewalk. Overall, great job, and I will be using Dalworth again in the future.
Comment: I was hoping the cleaning would have helped a little more with the pet spots, but overall, still looks good.