We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I wasn't home but my husband bragged about the amazing job he did and the carpet looks great. Guessed at the drying time.
Comment: Jaime was the best! Kind, professional, speedy and very hard worker! I would recommend him to anyone!
Comment: Anthony was courteous, professional, skilled and conscientious. Unlike many prior cleaners, he was not in a hurry but took the time to clean each area carefully, to check his work, and to ask us to inspect the results. We were completely satisfied with his work which far exceeded our expectations.
Comment: I ordered online so I didn't talk to a phone rep.
Comment: Mike was outstanding. Very knowledgable, fantastic customer service and an excellent job. I will ask him next time and recommend Dalworth to all my friends.
Comment: Excellent service. I have referred you to my friends and I will use you again.
Comment: Excellent service, excellent employee. Miguel is an asset to your company!
Comment: The whole experience was excellent.
Comment: The service technicians were funny and very informative. They explained all my options very well. They were extremely knowledgable and efficient. 5 Stars to them!
Comment: Steven did a great job, however it would've been helpful if the phone rep gave a sample of charges for pet stain treatment. A $200 quote when you know pet stains need to be removed is way too low and doesn't set expectations properly.
When the worker arrived he looked very neat and professional in a uniform with the company's name visible. He was sure they could remove the stain and repair the rip and they did. They returned the rug within a week.
Description of Work: They repaired and cleaned and antique rug. They also added padding.
Comment: Miguel was a very professional young man. He explained the process and told me the good and "bad" things about my carpet. I was impressed with his knowledge. I would recommend him to future customers.
Comment: James Coleman did an excellent and very thorough job.
Comment: Carpet looks great after work was completed
Comment: Monty was absolutely outstanding in all respects. He was professional, friendly, and explained all procedures and answered all questions. This is our first time with a professional carpet cleaning company, and we will have no hesitations of recommending your company to our friends. Thanks for a job "well done"!! Zeno
Comment: Very professional!
Comment: Representative was extremely excellent and very knowledgeable. The tech was very nice and made me feel safe in my home and gave great advice.
JS 8/10
Comment: Never having used Dalworth before I was completely satisfied with your service and your technician. I discussed with him the possibility of having my carpets within a few weeks. Thank you from a satisfied customer.
Dalworth office was very responsive in finding a good date for service. The technicians were exceptional. They thoroughly explained the actions they would be taking and how this related to the quality of my air and efficiency of my system. They were meticulous in all they did. I will definitely use them the next time I need any service.
Description of Work: Cleaning of all air duct vents and dryer vent
Comment: Dawn does a super job of calling and reminding me that it is time to have my carpets cleaned. she has done this for me for quite some time.
Monty is the best carpet cleaner I have ever seen. He does an excellent job and goes the extra mile for us.
Both of these folks represent your company so well I don't even want to think about them not being there for my family.
Thanks Dawn & Monty!
Comment: Marcus was very helpful. Carpet was dry when I got home from the office. Marcus worked well with me when I had to move the dogs around.
My husband knows someone in your organization who is also active with BBB. We appreciate your good work. Thank you.
Comment: GREAT EXPERIENCE. MY TECHNICIAN DID A GREAT JOB.
Comment: Jose Munoz was outstanding!!!
The whole Dalworth experience was way above my high expectations!
I am a customer for life...
Thank you for living up to your outstanding reputation
Comment: Great Service and the carpet at the salon looks very good. I am pleased!
Comment: THE TECH WENT ABOVE AND BEYOND TO MAKE SURE WE WERE HAPPY.