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Comment: The service was great. I called with "almost" an emergency in that our dog bit into a capsule that had fallen on the bathroom floor and was a red / orange capsule he then spit it out on my new carpet transferring the dye to serveral areas in the bedroom and the family room and to make things worse, we discovered the mess at about 9:00 PM. I followed the carpet instructions for removing stains but the stains remained. In discovering several areas, I called Dalworth the next morning and was told a technician could come out at 1:00 PM . The technician explained what he thought was going to take care of the problem...all with my approval. He proceeded and actually repeated some of the steps used in taking out the stains. Thankfully the steps and time he took to do the job all worked very well. I will always use Dalworth for any carpet cleaning ...... when they can solve a problem like I had..... a simple carpet cleaning is a "piece for of cake" thank you Dalworth!

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Comment: Monty did a great job. He also noticed that the carpet on one of the steps on our staircase was coming loose and could have caused
an accident. So he repaired that and did an excellent job. He did an great job cleaning the carpets which had a lot of stains.
I will ask for him again.

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Comment: He got here early and did an excellent job.

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Comment: James did a wonderful job on my carpet. You all made this happen for me and I will definitely use you all again. James was wonderful, professional, courteous and got the job done to my satisfaction.

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Comment: He did a really good job. We are really happy you were able to come out. I will definitely be calling you again.

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Comment: technician left the front door open longer then expected, also I would ask that next time he wear booties n his shoes since he was walking on the hardwood while doing the carpet.

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Comment: Great service; he's coming back in June to do the tile floors.

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Comment: I was more than pleased with Chris & the look of the carpets.

Although, I was disappointed in that TWO of your drying machines left dirty marks on the clean carpets. You need to check the bottom of these at each job. It was not good that I had to clean two dirty spots after having my carpets cleaned & paying over $250.

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Comment: Technician was respectful and friendly. He understood that my budget was tight and discussed options in advance. I think he did a GREAT job to get my carpets ready to put the house on the .market later that same day!

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Comment: Service was for cleaning grout, not carpet. White tile looks amazing but darker tile wasn't as impressive.

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Comment: Terrific service. Carpets look great. Thank you!

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Comment: Pat did a great job and was very friendly! I would highly recommend your service!
Thank you!

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Comment: The cleaning went better than expected and I would like the same technician next time.

The gentleman arrived well within the window agreed upon. He was professional and thorough
Description of Work: Needed carpets cleaned throughout the house. Asked for the gold package to include baseboards etc. Also had tile cleaned in the kitchen

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Comment: Great service.

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Comment: I am so GLAD I was able to call back and reach a good customer person. The second person's helpfulness made it possible to find the combination of services that would fit my budget and needs.
Sam came to clean. He is such a delightful person! He also gave a lot of good information and did an amazing job, but we really enjoyed his company.
Thanks!!

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Comment: Adam should get a raise in salary
He did amazing job
Our carpet was very dirty and he really did a
Fantastic job
Be sure to give him kudos & high fives
Seriously he is a great representative for
You company!

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Comment: Thank you thank you thank you!! Everyone that I spoke with at Dalworth went above and beyond to help me when I had my back against the wall. I will always use Dalworth and recommend you to everyone!

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Comment: Steven T is a great guy with a positive attitude and professional. Have been a long time customer and always refer your service to others. Excellent customer service.

Everyone I talked to at Dalworth were professional and really did show customer service. I had my back againist the wall and needed to get the carpet cleaned ASAP. They fit me in and came out and did a fantastic job. Customer service is something that is typically lacking but they certainly renewed my faith. They went above and beyond and I am so thankful.

They were fantastic, I had to have a house inspection for an adoption. And another carpet cleaning company came at and were going to charge me $2,000 so I was panicing. I called Dalworth and they were able to get me in that day at a much, much better price. They went above and beyond for me and our soon to be family.
Description of Work: I needed a last minute carpet cleaning of entire house

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Comment: Carpet is spectacular as usual with Richard Hearn!! Thank you!

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Comment: We were pleased to have Carlos in our home. He is a gentleman and a quality worker. Please pass on our compliments for a job well done.

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Comment: The carpet took much longer to dry than I thought . The areas that were darkened by tracking stayed wet the longest probably because he tried to clean more than once. Those areas seem to feel a little sticky upon feeling with your hand.

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Comment: Guy did a good job. Clearly a hard worker.