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Comment: I really liked my technician and I want him to know that I give him 5 stars!

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Comment: My wood floors look great and the technician was very pleasant. Thank you for your service.

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Comment: Our tech, Buddy, was awesome. Hard worker, thorough, communicative and pleasant; did a great job.

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Comment: Technician was fine. The original person who took my appointment made and technician was a no show because CSR set the wrong day. Then the second CSR incorrectly set a time. Third CSR got it right and the appointment was fine.
The process was made too difficult because of two poor customer service representatives.

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Comment: The tech really seemed to know what he was doing. He was very professional and very knowledgeable, and he took the time to explain everything he was doing. He was even able to get spots out that we didn't think could be removed.

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Comment: Service technician was honest and professional.

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Comment: There were issues and problems because the rep did not place my order correctly. The tech did a great job and I got the work done I wanted but, overall, my experience was not what I expected with all the hassle and the price that seemed high.

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Comment: He was very professional and curtious

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Comment: I didn't price your competition out, so I really don't know the answer to how to rate the price. I went with Dalworth because I had a coworker say he'd had a positive experience you you. The technician was excellent. Thanks!

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Comment: I can't say enough about him. He was great. AP 12/17

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Comment: The sofa looks brand new and is a very old velvet material. AP 12/17

Great service. Technician was punctual and showed me where stains were located and how they could be address. Very satisfied with my service.
Description of Work: Carpets cleaned in a new house

Service was excellent. The cleaners were very professional. They arrived early and kept me updated on the services.
Description of Work: Air duct cleaning

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Comment: I had the tile floors cleaned and they turned out great.

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Comment: Good attitude, got the job done, and on-time. I appreciate the quality work, but the price is slightly high, considering it was just tile and grout cleaning.

Also, you should really consider using Qualtrics as your survey provider. https://www.qualtrics.com/

Your current survey link is not secure, and your feedback collection could be much more personalized. Thanks, great work!

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Comment: Carpets were very dirty but turned out great!

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Comment: Harold went beyond what I expected for the treatment of 35 year old carpet. I’m extremely pleased.

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Comment: My technician did an excellent job! He was very conscientious and discussed better ways to spot clean my carpets in between cleanings with me. He was hard working and very professional.

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Comment: We use Dalworth on a regular basis because we get such great service. We always ask for Frank S. because of the impressive results we get on our aged carpeting. He arrived earlier than expected but had a phone representative call us to let us know of his earlier arrival. I recommend Dalworth whenever I get an opportunity.

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Comment: Service technician was punctual, very professional, and courteous. Terrific experience. Thank you!

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Comment: Service Tech was great ! He was very personable. He did a great job on the carpet.

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Comment: Jay was fantastic. Knowledgeable, courteous and efficient. Please send him again when I schedule!

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Comment: Raphael was very professional and efficient. We are happy with the service.

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Comment: The carpets took a long time to dry. The fans that that technician used didn't do much good as they didn't leave them on the carpets to dry very long. The dryers were worthless in my opinion. Very disappointed in the drying time. I have never had it take this long to dry.

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Comment: Thanks! We have been a customer for many years. You always do an excellent job! I wish the carpets would/could dry faster.

We decided that the pet odors were not noticeable and so we did not need to treat them. As for the carpet stains, we must be doing better at taking care of them when they happen, because only a few spots were terrible. One, in particular, was very difficult to clean. No extra treatments were applied as I remember.