We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Josh was a good representative of your company. He seemed very competent
and was friendly to us. Answered questions. Nice young man.
Comment: The guy who booked my order really worked hard to get me a great deal
Comment: The tech Jaime did a great job.
Comment: Technician did best he could. Worst two stain areas were still showing stain after drying. Husband suggested using Oxy Clean before having to replace carpet. It removed the rest of the problem.
Comment: Technician was excellent and discussed allergy concerns with great knowledge.
Comment: The technician was very good. I would like to have him again. I believe his name was Roger. Very nice.
Comment: TECH WAS VERY POLITE AND COURTEOUS. HE SEEMED VERY KNOWLEDGEABLE AND EXPLAINED THE ENTIRE PROCESS TO ME.
Comment: I am really pleased with the service.The carpet have not look that clean in years! I was really concern that the carpet was too old to clean but the representative Cosandra assured me that Dalworth could do it and she gave me excellent customer service. The technician was skeptical about the carpet being clean he didn't think it would get clean. The technician did an awesome job.
Comment: Unsure of dry time...was a move out cleaning and vacant.
Comment: My tech for this service was Bobby. He was excellent. My happiness with the services was of the utmost importance to him. He went over spots before I had to ask and paid special attention not to damage my walls and moldings after I explained a bad experience with a different company. He was warm, personable, professional and prompt. I will be calling Dalworth next Spring for repeat services and will request Bobby to perform them. Thank you for providing excellent services in a sea of mediocrity. I would like to note that I am a detail-oriented perfectionist so I appreciate it when others are as well.
Sincerely,
Gina Blatus
Comment: Technician had a good cooperative attitude.
Comment: Sam was thorough and personable. We would definitely recommend him along with your service.
Comment: THE TECHNICIAN DID A GREAT JOB VERY PROFESSIONAL
Comment: The service provider was very thorough and did a great job of cleaning up behind himself. Very courteous and knowledgeable. Thank you.
Comment: Online order did not give green discount even though I selected green time I had to call to adjust. Glad I noticed but didn't like having to take the time to do that.
Comment: Richard is fabulous. He is always willing to explain to me how to best take care of our carpet. He always takes time to answer any questions that I have.
Comment: Have tech wear booties
Comment: The carpet looks very streaky
Comment: Techs were excellent
Comment: The tech had great equipment and he did an excellent job. He had an excellent attitude.
Comment: I had only had my carpets cleaned once before, long ago. Loved the Dalworth service! Roger was my tech and he was friendly, knowledgeable, truthful ("this wine stain may not come out completely, but it will look better than before), thorough, & professional. I wanted the best carpet cleaners even if I had to pay more. Definitely worth it. I'll be recommending Dalworth to my friends and neighbors and I'll definitely be using Dalworth again!
Comment: Service and quality of work was excellent. Except for one thing... I paid for 4 rooms to clean and only 3 rooms were cleaned. I did not find out until the technician left the house as the carpet was still wet and did not want to step on it so I did not even look in every room. It was the next day when it was safe to walk around is when I found out that one room was never shampooed. As first time customer I was a little disappointed as everything else was good ... except for one room that was leftout. Although the guy was very good at what he does.
Comment: Have tech wear booties
Comment: The carpet looks very streaky
Comment: Service and quality of work was excellent. Except for one thing... I paid for 4 rooms to clean and only 3 rooms were cleaned. I did not find out until the technician left the house as the carpet was still wet and did not want to step on it so I did not even look in every room. It was the next day when it was safe to walk around is when I found out that one room was never shampooed. As first time customer I was a little disappointed as everything else was good ... except for one room that was leftout. Although the guy was very good at what he does.