Tell us how we did!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I will you all services again.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I start my orders with the online option but always end up calling in your wedsite just never seems to have the info I need to complete the order. But then I prefer people to technology

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Our techs Dom/Bobby were so professional and polite and informative. Thank you to them for such an awesome job!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Initially the wrong type of unit was sent to my location- a non-truck unit. This could not do the job because there was no hot water available. However, dispatch immediately scheduled the right service for the same appointment period time and the technician arrived during the stated time period. This technician, Jamie, is very thorough and efficient. I highly commend him for his demeanor and work.
As to solving the problem about what type of unit to dispatch, online order site needs to have questions about this.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I will be using you again.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Richard did a wonderful job. I had some stains that I didn't have a lot of confidence could be removed and he did a wonderful job and provided valuable feedback to questions. I'll highly recommend his services and Dalworth to others.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Carlos was so patient, personable, he was awesome, and understanding of the pet issues. Everything awesome I could say about him I will. I will be calling back and requesting Carlos again because he was awesome. And the girl that helped me over the phone was so helpful. Great service.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I almost didn't use Dalworth after my last appointment. But, Sam Geanes did a great job & I have confidence in him.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: It was a great job and I was willing to pay.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I had some difficulty with the phone rep when determining the cost of the service. After going over things we got it straightened out. By questioning the calculations there was over $80 difference in the estimate and what I paid for the service,

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: This was an amazing job thanks everyone.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: #2 ... Lack of "on time" was early NOT late. They did ask me if I'd prefer they waited or go ahead and come. I had them come, but it did take me by surprise. It might be best to let customers know that sometimes you run early, too!
#5 ... at time to leave, they told me that there was a red stain that didn't come out of the closet floor and that that was normal. When I asked if it was at least less red than before, they were clearly surprised or shocked that I expected them to wash it as well as possible, even if it didn't come out all the way. I do hope your training does tell workers to treat all stains at the level of the cleaning ... if it won't come out completely, that shouldn't mean that your workers should skip it completely.
#8 no clue! I called your company because I know the owner and have had it done by your company previously. Thanks SO much for my clean carpeting. May the Lord bless each of you at the company, including your families, too! If I seem negative, I don't feel that way! I've owned my own business in the past, so I realize that giving any info that you all may not even have thought about is sometimes helpful, so I'm trying to come up with any possible thing you'd want to know. THANKS SO MUCH TO THE MEN WHO CAME AND SERVED ME!!! /Liz

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The gentleman that did our service is really why I will call Dalworth again. He was a terrific guy, excellent worker and totally great to work with. I will request him in the future.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Price seemed high but quality of work was worth it. Technician worked very diligently and gave a good impression that I was getting my money's worth.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: My service tech was wonderful!!!!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The tech left the check here so I will mail this in.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Aaron was the best carpet tech. I've ever had. Did a marvelous job. He's a keeper. Thanks for sending him.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: She was a doll, and the tech was very professional

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Still odor in bathroom area

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: THE TECH WAS VERY HELPFUL. HE TRIED HIS HARDEST TO SATISFY ME AND HE DID JUST THAT.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Service was awesome as always! That is why I always come back. I thought a bit pricey for a closet & one room, but I have always been happy with service.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: LOUIS WAS EXCEPTIONAL. HE WAS VERY PROFESSIONAL AND MADE THE CARPETS LOOK VERY CLEAN.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The couple that came to my house worked very efficiently and were very nice. I have only 1 complaint and found that some of the paint was rubbed off the side of my bathroom cabinet when they went to clean carpet in the closet. The hose must of rubbed on the wood. I would recommend your technicians taking more care of running the hoses in and out of the house. They pulled the hoses from the house outside and it rubbed against wall corners and door casings.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Good job very friendly very professional cleaning l I was completely satisfied with my cleaning .