We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Service technician was great at his job.
Comment: The technician was very polite. He answered all my questions. He did a good job of moving what furniture was movable and putting it back. He dried the master bedroom before he left with a fan and said I could go ahead and use it. The other 3 rooms I didn't need to use so he said it would be better to let them dry longer. I would use Dalworth again and would like to have Jose as a technician again.
Comment: The phone system really is poor during the process of getting to the right person--but once with the right person, I was very much pleased. There is some kind of recording that can't be heard while waiting, but all personnel with whom I talked were first class.
Driver was about 5 minutes late but close enough not to be a big deal in early morning traffic (8-8:30 arrival). He was courteous, interested in his work, diligent about the set up (the time consumer).
Really like Dalworth!
BP
Comment: Pat recommened that I deodorize the rug (dog urine) that he cleaned but because of cost I declined. Now the entire house smells and I had to put the rug outside. Not his fault, I should have taken his direction. I'll be calling agagin.
Comment: Richard arrived on time and was very professional. Made good suggestions but did not pressure for additional services. Would definitely use him again for our future cleaning needs.
Comment: Carpets and area rug look great. Drying time was fast (no soggy, bubbly carpets). Tech was a charmer, quick, neat, pleasant and a joy to have around. Put furniture back and placed little squares of plastic under the legs of chairs & tables and blocks under large lamps.
I could NOT have asked for a better and quick cleaning job. Yes, I will be a repeat customer!
Comment: I really liked the technician. He was polite, extremely nice, and did a great job. I will always ask for him when I want to clean my carpets.
Comment: My only comment is that you should not say that you provide vacuuming services...the tech vacuumed for about 10 minutes...6 rooms...takes me an hour and a half to do it thoroughly.
Comment: Excellent work!
Comment: The lady who helped me on the phone was excellent. She did an outstanding job of explaining everything and working with my schedule.
Comment: Great and friendly technician.
Comment: Excellent job, I'll call you again as needed.
Comment: I believe we paid for the value we got and it was fair.
Comment: Our tile and grout look so pretty and clean. Great job!
Comment: Cleaned a mattress not carpet. Drying time noted is for that.
Comment: Steve Turner was exceptionally professional and accommodating. He thoroughly explained the service being done and how we should care for the carpet going forward. Overall we could not be more pleased with the final product and service that Steve provided. I would highly recommend Dalworth and Steve to anyone.
Comment: I will need to have you come back out as there are a few black spots remaining. Hard to see on my carpe when it was wet, but I can see them again. Just a quick touch up I'm thinking in both rooms.
Overall a marked difference!
Comment: Costis is consistent in his excellent work. Won't use anyone else.
Comment: I purchased my service thru Angie's List. When someone called from the office, they were very polite and worked to schedule my service at my convenience.
Really appreciated that I was kept informed of when to expect the technician. Kermit arrived exactly when I was told. He was polite, apologetic about being late and did a wonderful job cleaning the carpets. He was completely professional.
Will definitely use Dalworth to clean my carpets again. And will look forward to having them clean my tile floors within a few months.
Comment: Carpet in the house and car look so much nicer!
Comment: My technician was George. He was fantastic. Explained things to me about my grout that I did not know. Very hard working and knowledgeable
Comment: They were on time
Comment: Phone rep advised steps that were not part of the service. I was advised floors would be vacuumed then cleaned then buffed. Technician explained buffing is not done with the type of flooring that I have. My floors are clean and they look great
Comment: Have used Dalworth many times and will continue
to use you. Never disappointed.Your man was great
(James?). Very pleasant, great suggestions, hard
worker.
Thank you.