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Comment: Price was higher than what we paid last year. Unclear if small bedroom closets are considered part of the room or extra charge.

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Comment: The representative was fantastic , the tech was Perfect. Everything was awesome.mco

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Comment: Ivan and Dominique were great. I think that they deserve a significant raise in pay.

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Comment: Wood floors were cleaned and sealed to a high standard. Harold is exceptional! Couldn't be more pleased!

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Comment: Aaron was our service technician, and he was outstanding. Very knowledgeable, professional and personable.

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Comment: I love you guys and always use Dalworth for carpet cleaning and will continue to do so.

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Comment: Our carpets always look great after Jose cleans them. The other guys not so much. Thanks for sending him if requested!

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Comment: NICE/FRIENDLY AND CLEAN

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Comment: I'm highly satisfied with the service. The techician was really nice and kind and the phone representatives very kind.

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Comment: The technician, which did the job, was excellent and I would appreciate having him available for my future requests.

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Comment: Everything was excellent.

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Comment: Kermit really took his time to thoroughly clean our carpets! I could tell he genuinely cared about getting our carpets as clean as was possible given their age of 12 years. I've kept his business card so I can request him for my next cleaning. I've used Dalworth almost 20 years and Kermit is definitely from the cream of the crop!

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Comment: Technicians did a great job. Very professional and helpful.

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Comment: Chris L had a great attitude and did an exceptional job.

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Comment: Marcus (my technician) was on time,explained the process to me very thoroughly, listened to my requests and, provided sound guidance and suggestions. I appreciated the professionalism and was very pleased with the results. I hope all your technicians are like Marcus.

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Comment: We had the same technician as we had last month and both times he did an outstanding job.

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Comment: I've been using Dalworth for many years and have considered myself a very good customer. This time, however, When I needed immediate service this year, as a result of pet stains, I had service within a few hours. This time, although not as urgent, I was told that to get one of the techs I requested, it would be almost 3 weeks. And then when I spoke further with customer service, I was told that Frank was taking Tuesday off and that Jose was not servicing Fort Worth. Why was this not shared with me in the first place? I would not have been as frustrated
Alberto cleaned my carpet and idid a good job.

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Comment: Many of the stains remained. Some were not treated.

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Comment: Hi

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Comment: I would have liked a phone call within an hour of arrival, Though he arrived within the 2 hour window, it was 10 minutes before the end of the window. I felt like I was waiting a long time! otherwise I was very satisfied. I appreciated the discounts

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Comment: Aaron was thorough and conscientious. He did a good job.

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Comment: Joe Sisson is the only service technition I trust to care for my flooring!

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Comment: The service tech was very polite and professional (KUDOS)

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Comment: I don't recall the service technician's name that came to my house, but he was very professional, nice and courteous! I have been a Dalworth client for over 10 years, and it's because of the great service we get that I continue to keep using Dalworth! Thank you :)

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Comment: I OVE DALWORTH!