Tell us how we did!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: A few areas did not come clean but we did not realize it until it dried. The technician was great. If we knew we had trouble areas we would have told the technician. He did ask in advance. The carpet is only 2 years old and 100 % nylon so I am pretty certain we can get it clean.
Again the technician was very good.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Would have liked to have the hall included as I have often seen advertised in your specials. I like to have the carpets cleaned to start the NewYear as the holidays and winter weather make a mess of them.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Thank you!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Awesome and beautiful service. Will definitely be using your service again. Your technician is such a great guy. I give him five stars.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The representative who came to my home did an excellent job and was very courteous. I would rate him as an excellent employee to represent Dalworth.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: EXCELLENT JOB.SERVICE WAS SUPERB

WILL ALWAYS USE YOU. THANKS

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I didn't like the lemon smell of whatever was used on the carpet. It was too strong.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Great job.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Thank U !!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Nos. 1, 2, 3, 4, 5, 6, 7, and 8 were all as good as they always have been. However, your service rep. will have to come back and remove the bad spot that didn't come up in the living room. That is the first thing people see when they walk in the front door. Also, he didn't remove the spots in the upstairs bedroom. That is our guest bedroom. You can imagine how I need that particular bedroom. It's not the worker it is the product (I think). Please send him back with better product. Please advise. I have been using you for a long time and would to continue to do same.

Betty Dunn - Call for a time that we can set up, please. Thanks

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Everything went great. We have used Dalworth a few times and the service has always been good.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The hose brought in made marks on our door frames. Nothing terrible, but possibly work on a solution for something to go around the hose that will not rub on the frame and leave these marks. I am very happy with how the carpets look and feel!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Our carpet is old and it didn't clean as well as we thought it would. It looks better than it did. We will probably replace it within the year. Your tech did a good job and was very professional and knowledgeable.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Can't remember his name but he was awesome. Really took the time to explain everything and check for stuff on our carpets and tile that we didn't even request. Simply amazing customer service.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The technician was effective, fast and friendly. Good experience.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Richard was personable, efficient, and knowledgeable. Dalworth is fortunate to have him on their team. I will recommend him to my friends.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Jose was outstanding!!!! Best service technician ever. Our street took a direct hit from the devastating tornado that hit Rowlett. Jose expressed his concern...he was so kind. He was also extremely professional and knowledgeable. He really knew what he was doing. When my husband came home from work he said, "it looks like we have brand new carpet...I can't believe the stains are gone."

With employees like Jose, who go the extra mile, we'll be spreading the word about Dalworth! He is a valuable asset to your team and a pleasure to work with. Many thanks!

PS Not only did he get there on time, he was 10 minutes early.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: We were very pleased.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The technician that came out did a great job. I will ask for him next when I called in to Dalworth.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: My carpets look brand-new! They had heavy soil from my daughter's male dog who "marked his territory" in many, many places. The carpet also had food stains from my grandchildren who have been eating all over the house. Now everything is spotless. My neighbor thought I had gotten new carpet! I am very pleased and will try hard to ban the male dog and educate my grandchildren on their eating habits (LOL). Marty was my service technician, and he did an excellent job.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Everything was just fine.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I spoke to Nalaura and she was able to get me in the same day. She was very helpful and Harold Grimes did a great job.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Harold Grimes glossed my wood floors so it took 24hrs. He came out about 4 times to finished the work. At, first the gloss did not set right, but he fixed the problem. He was very professional.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: To be fair, my rating of price for service might not be worth considering because the last time I had upholstery cleaned was 10+ years ago. Also I did not price shop but called Dalworth because my Mother had seen your TV advertisement. I'm relatively new to this area and don't know one company from the next. With Dalworth I feel like I hit the jackpot!

From my initial phone call, to scheduling appointments, to my discussion with Juan - Oscar re what service would be the best for my particular rug cleaning needs, my multiple phone calls re my changes to rug delivery, to the actual service provided me by Bobby Goodin and Candy, Dalworth employees have, without exception, been top notch. By that I mean, very friendly, professional, knowledgeable & patient with me. Dalworth should feel very proud to have so many people with these positive qualities representing it.

Usually I'm not much for suffusive praise but I would like to specifically compliment Dalworth on 2 of its employees, Bobby Goodin & Candy. They were very friendly yet professional, both efficient & hard working. Bobby G. is very knowledgeable about upholstery cleaning. Before beginning the job, Bobby G. and I discussed what the best treatment was for my particular upholstery cleaning needs and made a few changes to what I had originally requested. Besides making my upholstery look brand new again, their personal qualities as individuals made me feel comfortable about having "strangers" in my house. By the time the job was finished, they were no longer "strangers" but people that I respected for the quality of their work and that I enjoyed chatting with and for just being all around very nice individuals. I had such a good upholstery cleaning experience with Bobby G. & Candy, that I would not hesitate to recommend Dalworth to anyone needing the services offered. Both Bobby G. and Candy are employees that Dalworth should feel proud of as they were very good representatives of your company.