We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: This is the second time we have had Vinny as our technician. He is very knowledgeable and thorough in cleaning. He takes the time to ensure that the customer is satisfied with his work. He was on time and friendly when he arrived. He takes pride in his job.
There were a few stains that just would not come out. I appreciated the fact that he took the time to point them and and explain that they didn't come out.
Jenny was my phone representative. She was friendly, quick and thorough. I appreciated the fact that she took the time to search for other appointments to meet my needs. Top notch.
Comment: Bobby did a great job, although the 2 side chairs he cleaned are kind of spotty
Could use another once over
He was 1.5 hrs late but the prior job was in Chico which is a 2 hr dr to my house.
More of an office scheduling issue then technician
I have used dalworth for 28 yrs and will continue to use you.
Thank you
Jane sullivan
Comment: I was very satisfied.
Comment: Our contact with your employees was all very positive. Service rep very good and informative. He seemed concerned for the customers interest.
Comment: Kermit did a great job as far as my employee says but he does a high pressured sales pitch.
Comment: Chris from Plano was an excellent ambassador for Dalworth. He was professional, hard working, skilled and knowledge. Would definitely use this service again.
Comment: George was great. Hard working, considerate, competent and timely.
Comment: Had furniture cleaned, not carpet. Excellent service. Thanks
Comment: Kermit and Steve went above and beyond and I was pleased with our interaction and my carpets. Both were knowledgable and helpful. I do think, however, that they might have over wet them. Kermit said it would take 3 hours to dry and it took 6-7. Also have a bad smell coming from the subfloor. Overall great job though
Comment: I am 78 years old and my carpet is old (should be replaced however it is too much of a hassle) as well however the Tech.(Juan) was very professional about both, he show no emotions whatever about the difficult job the carpet presented to him and I really appreciate that. He and his helper did a very good job, I am pleased and have already advertised for your company.
Brent John at Tarrant CountyChemDry recommended you after realizing he could not garentee a good job on my carpet.
Artillia Akins
Comment: Thank you for your excellent service!!!!
Comment: Treated 3 stains in the office and once dried the spots are still there.
Comment: Tech arrived on time and was very courteous, thorough and efficient!
Comment: Your technician Jaime is a very positive & courteous person. He was detailed in providing information about the entire procedure which I like because I am detailed oriented. We found him to be a "breath of fresh air" in regards to a service technician. Whenever we have need for a professional cleaning; we will be requesting Jaime. He is competent and efficient. Jaime provided excellent customer service and gave us a feeling of trust. You have a real "gem" in your employee Jaime. He deserves big praises. Thank you, Blake and Theresa Powell
Comment: My highest marks for the Technician! The best job on my carpets and furniture. EVER!
Comment: The phone representative, Dawn, was extremely helpful. She fully explained all of our options. Marcus, the technician, did a great job. We appreciated the fact that he was persistent in removing a couple of stubborn stains. The carpets look great, and he put everything back the way it was. We were fully satisfied and will certainly use Dalworth again.
Comment: I had marble polished not carpets cleaned.
Comment: The techician is very good and and does leave any thing undone. Very professional
Comment: Technicians were VERY nice. They even thanked us for prepping so well before they got here! I would request those techs, specifically, again.
Comment: Being on time is very important to me. Brian was knowledgeable. He and his partner worked efficiently and completed the job to my satisfaction! Thank you Brian!!
Comment: Jose' Munoz was wonderful. He was very professional.
Comment: i will only let dalworth do my carpets.
Comment: I will request Juan Carroll for my work from now on. Major kudos.
Comment: My only disappointment was I paid for two walk in closets, and my husbands closet was not cleaned.
Comment: Carpet was treated for pet odor in one room.