We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Technician was great - very friendly yet professional and customer-oriented.
Comment: My technician was very friendly and explained everything very well.
Comment: Great couple! Hard working, capable, very pleasant people. Will always want them to do our carpet cleaning.
Comment: My issue with the on-line order was that my appoint did not get booked - therefore I did not receive service when desired and had to work with customer service to schedule an alternate time. I called the day prior to anticipated service to confirm and discovered that I did not have an appointment. Otherwise, the customer service representative Jasmine was very helpful and courteous.
Comment: The husband/wife team were fantastic...hard working, kind & knowledgeable. I would want & ask for them on another time visit. I was pleased w/the service & the results.
Comment: Sam the technician that did the work was awesome! Very nice, intelligent and overall a great experience. Once again Sam was awesome!
Can't say enough good about the service and communication with the Sales Rep, Dispatcher and crew. Having purchased a home in the Area but still out of town Dalworth arranged to come in, make assessment and provided the cleaning and treatment options that best fit my needs. Can't recommend them highly enough and definitely plan on continue using and recommending them.
Description of Work: Carpets Cleaned and additional Pet treatment.
Rug was picked up during time specified and returned on date and time specified. Everyone we talked to was helpful, friendly and professional.
Description of Work: Cleaned area rug
Comment: I have a disadvantage since I have only two carpeted areas to clean.
Comment: He was able to get up a stain that we didnt think he would be able to get out because we had it cleaned befpre and it didnt come out. We were very pleased with our service.
Comment: Sam did an excellent job. He really worked hard to accomplish his job.
Comment: The technicians were very informative and helpful. They helped me understand how to manage the maintenance of my new home and the air filters, etc..
Comment: My technician was not late he was 1 1/2 hours early and it was a good thing I had left a check with my son and that he was home because he was getting ready to leave as the guy pulled up at 1:30. My appt time was 3-5. No one called me and said can we come now?
Comment: I wanted my sofa sleeper mattress cleaned as well and online I put that I wanted it cleaned so when they showed up to clean it they said it was an extra charge and online it didn't show an extra charge. I called the office and they waived the extra charge for me, so thank you! But you should change that online if there is an extra charge for things so people know beforehand and not at the time of cleaning.
Comment: I've been using Dalworth for years. This technician, Stephen was THE BEST I've ever had. My carpets are so clean, all the spots are gone! I highly recommend Stephen.
Comment: My technician did a great job getting the high traffic areas clean. He was wonderful.
Comment: I am a long-time frequent customer of Dalworth. It was annoying to be asked questions about "how old is your carpet," etc. by the technician. You should have all of that on file.
Comment: Fantastic as usual!
Comment: The stains came back so need to have them redone but otherwise the cleaning looks great.... Will Vinny come back to fix stains?
Comment: I appreciated the communications I got from the company, telling me that the tech could arrive early if it was convenient. I also appreciated James' willingness to complete my carpet repair while he was at my home. I got compliments on the cleanliness at the bridal shower a couple of days later. Thank you!
Comment: The carpeting feels better, looks better but I was disappointed that there were a couple of places that wouldn't come clean.
Comment: I had a soil on the bedroom carpet (which is why I called your company) and it was not removed. Still there!!! A spot or two on the living room carpet still exists. Rather disappointed. Dorothy sherwod
Comment: Excellent service.
Comment: This was the best cleaning I have had from Dalworth in a long time. Quick and with good results.
Comment: Your technician was very competent. Worked really, really hard and I definitely appreciated his efforts. My tile and furniture looked like new when he was finished. Polite, courteous and professional technician.