We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: The competence was rated a little lower than the previous team I had several years ago. This team was not going to remove the vents and wash them like the previous time. I had to specifically ask them to do so, and they complied willingly. It made all the difference in the quality of the air. Vacuuming the vents just doesn't work like actually washing them! I've also notice the temperature is cooler since the vents were cleaned and I haven't had to change the thermostat. I will gladly recommend Dalworth Clean to anyone in the future. Thank you!
Comment: Richard Hearn is the best !
Comment: Richard Hearn is always very professional and always does a great job
Comment: appreciated the quick response to changing my reservation to a sooner appointment. When you said, " we have cancellations" you really meant it. I was so glad. will continue to contact you for service. Richard, my tech was excellent.....friendly, good tech, business like.
Comment: tech did an excellant job. my carpets look brand new, very professional. i booked my appointment on line but had to call and speak to a csr who was very professional and got my appointment time moved up.
Comment: I was greatly impressed by the technician and service provided. He took extra time and made sure the job was done right. I really appreciated it. I will probably request Steven from now on.
Comment: I had a create experience. They cleaned and sealed my kitchen floor and were very knowledgeable and friendly.
Comment: THE PHONE REP IS THE REASON I CHOSE DALWORTH OVER THE OTHER COMPANY.
Comment: upholstery cleaning. no carpets still have stains on couch
Comment: We had a sofa & loveseat cleaned (not carpet). Frank & Aaron we vey good and conscientious. Work was completed and dried very quickly. Both items look like new.
Comment: We always request Richard Hearn - he has been cleaning our carpets for several years. He is prompt, courteous and he does an outstanding job.
Comment: James Coleman was the ultimate service technician in every respect!
Comment: Always outstanding service. And carpets look great
Comment: I was really happy with the service. All the spots came out! The only comment I have is the last 3 times I've had the service they have wanted to come EARLIER than the scheduled time. For example, my appointment was supposed to be noon to 2PM. They called asking to come earlier and arrived much earlier. Yesterday luckily I was home, but I feel that they should come at the time the APPOINTMENT WAS SCHEDULED., not more than an hour earlier!
Comment: The floors look great. Marcus is an asset to the company.
Comment: Pat and James are awesome
Comment: Website issue with no information on 3rd story apartments. Had to reschedule after technichan could not reach my unit. I bit of a headache but he was helpful in resolving the issue
Comment: Thank you!
Comment: Vida (think that was his name) who cleaned out couches did a great job. He was very thorough and friendly. Great service!
Comment: Tech was courteous and very professional. However, I was not satisfied with how fast the carpet in 2 rooms was cleaned. It took a fraction of what it normally does, or does when I clean it myself. I do not feel like I received the service that I paid for. For that amount of money, the carpets should have received more time. Best regards, Cindy Judd
Comment: I had bedroom drapes cleaned. They did not have a waiting dry time.
Comment: Carpets look great and feel wonderful. George was fantastic! Will us Dalworth again.
Comment: George & Jennifer Harris were very professional and friendly. I felt very comfortable with them in my home and they are very hard workers and did and excellent job. I will request them every time I get my carpets cleaned in the future. They also let me know that Dalworth can clean my hard wood floors for me as well and when I am ready to do that I would like for it to be George and Jennifer Harris as well. You have two of the best and I hope you recognize them for a job well done. Thank you , Janet and Glen Ellis
Comment: Missed a couple of closets and rooms that did not get added on to the order. Was not aware of my baseboards were not part of floor cleaning and only part of the carpet cleaning.
Comment: George did an excellent job. Highly recommend to others