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Comment: Every now and then it would be nice when you call and make your appt and they see how many years you've been using their service, that they would offer something little free of charge, i.e., like do you need a rug cleaned, etc. I have been using Dahlworth since about 1999 and 3 different homes we lived in and have never been offered anything. That is not good customer service. Thank you

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Comment: We left (for a 4 day trip) about 30 minutes after the technician left so we have no idea how long it took to dry. The 3 rooms and hall upstairs are great. Downstairs the "path" between the hall and the bathroom in the master bedroom does not look great. It was heavily soiled but I was very disappointed in the way it looks. I will call in the morning to see if I can get someone back out on the 10 day guarantee. I hoped it will clean up better than it did last Wednesday.

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Comment: Pat is great

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Comment: The service technician was great. Great attitude, answered all of my questions and was extrememly fast. Overall good job!

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Comment: Tech was very nice and friendly, explained everything he was going to do.

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Comment: Thank you for working me in quickly.

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Comment: Very good and we always ask for him

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Comment: The economy tile cleaning price was a bit high in my opinion. I thought the premium carpet cleaning was a good bargain. The pet treated areas are taking more than 24 hour to dry but my expectations were set regarding that. I am very pleased with the outcome. The acid test for me is how quickly the darken dirt spots come back in the high traffic areas. This is the first time in 20 years we have used "steam" cleaning approach on the carpets. We have always used the chem dry type because of the quick dry.

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Comment: Adequately value for the price.

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Comment: Very pleased that all the stains are gone and the house smells so fresh.

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Comment: The carpets were all still very wet after the 3 hours we were told it would take for them to dry. We walked on them as little as possible while we placed as many fans as we could gather together (5 fans) for drying 3 rooms and a hallway. The fans were kept on all night and the carpets were dry the next morning. We were told in the explanation of services that "drying fans" would be used, but our technician did not use any fans before he left. The technician, James, did an excellent job of getting up the many stains and totally cleaning all the carpets requested. We are very pleased with his service and look forward to having our guests (that are coming soon) enjoy our clean home. Maybe next time, we can recommend 'drying fans'.

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Comment: The technician (Steve Turner) was late coming from another job, but his product knowledge and application (made up for the lateness) is the best we have ever seen! We will always call Dalworth. We will request Steve. Thank you

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Comment: Great Service

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Comment: tecknition was very professional and personable...good teacher as to what would be best for my carpet. ,,based on his experience and his going over what he reccomended...I went from just a clean to a deep clean...i know it needed that...he was right with his recommendations.

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Comment: Treated for pet ordor

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Comment: When I need my floor cleaned again I will be calling Dalworth!

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Comment: My technician was very professional and conscience.

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Comment: I referred you to my friends and I will call you again.

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Comment: Alberto was very professional and genuinely friendly. Explained everything he was going to do before he did it. I will ASK for him next time.

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Comment: The Taylors were very nice indeed and very hard working. We would want them to come out again.

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Comment: Brandon was our technician last time and he's been excellent both times. A really nice young man!

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Comment: Aaron was professional, knowledgable, courteous and when asked went back over several spots two extra times.

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Comment: Vinny did a great job setting expectation for results. He exceeded our expectations in cleaning the carpets and was very detail orientated. The next time we have carpets cleaned, we will request Vinny. Vinny was also very professional and personable. You have a quality technician who adds value and provides quality results representative of the Dalworth name. He was neat in his work and respective of the property.

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Comment: There was a porcelain rabbit broken, they saved three pieces, but not two smaller ones. I was not told that it had happened. Some places still wet after 18 hours. Along the baseboards should have had attention,especially in the hall

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Comment: The technician, Alberto was very courteous, proficient and respectful of the space he was in. He also had a sense of humor.