We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Tiffani was great on the phones by helping me get this scheduled for my sister. After I scheduled with her, I messed up on the address and had to call back! THANK YOU DALWORTH FOR BEING SO FLEXIBLE AND ACCOMMODATING! Everything went great and the technician was great! He arrived before us just a little, but he was so understanding and did a really good job, thank you, Jose!
Comment: Protectant for an 8x10 area rug for $40 seems high. Took the technician about a minute to apply. This must be a very expensive product...
Comment: Erick was very professional and on time for appt which was appreciated.
Great technician.
Thanks
Comment: Dylan was great ??
Comment: I appreciate the prompt service! I always receive good service from Dalworth!
Comment: The husband and wife team was GREAT!!!! I love them! The carpet was filthy and they took care of the job and did an AMAZING job. I was smiling when they left.
Monty did a great job cleaning my carpet and explaining to me about keeping it clean.
Comment: Carpets look great
Comment: Jose was exceptional, he was professional, courteous and provided excellent customer service.
The first technician that came to my home - Hector (I believe that was his name) was more interested in selling upgraded services then performing the work. I have provided details to your office and will not go into detail again. Please help me understand how a technician can except a job with their own equipment and then get to your home and say his equipment is not working and he needs to have someone come out and fix it. He left our home and we did not know that he was not coming back. Not a good representative for your business.
Had Jose not done such an excellent service I would not be providing the outstanding ratings that I am.
I've used this company in the past and they always done a good job . The initial phone call was very professional and Tiffany answered all my questions and got me scheduled. We are preparing to sell our home and I knew I could count on them to take care of cleaning our carpets and big area rugs . Well done.
Comment: The carpet stains came out great. But there are some spots on the couch and loveseat that need touch-up. Could you call regarding the issue.
Maria Tobey
Comment: Steven did an outstanding job of cleaning our carpets. He was very professional, allowing me to go through and approve his work. He is a great representative for Dalworth Clean. Great job!!!!
Comment: tech told me that he does not clean tile that has not been sealed, but when I looked on your website it says that you can clean and seal tile so I would like him to come back out and re-do that bathroom he missed, because I was supposed to get it for free.
Comment: jose, he did a good job. everything was excellent. my floor is still shining thanks to jose
Comment: Michael was very profession, kept everything clean, it was sparkling clean.
Comment: Our tech Cullen was AMAZING!! Very knowledgeable and helpful with questions!
Comment: The tech was really good and friendly. Did a great job!
Comment: He was exceptional. I say this because he was truly dedicated to doing an exceptional job. His work and useful tips brought our carpet back to life. For a time we stopped using Dalworth. because your work at best was fair. However, these last two times your service has been good and the price has been reasonable. Beruk really made a positive difference in our opinion of Dalworth. He is a five-star employee.
Comment: Buerk is a great tech I requested him. He always does an excellent job and makes
Great suggestions! Couldn’t ask for a better tech!
Comment: Your tech Markus was wonderful and very professional in every aspect of work and customer interaction. We will certainly use your services in the future. Warren York
Comment: Jose was exceptional. He put much more effort into getting the floors really clean than the prior technician did. I went from “not happy” to “overjoyed”, due to his efforts.
Comment: The personnel was very efficient and polite.
Comment: Baruk was an amazing young man who I felt went way beyond just cleaning my carpets. Dalworth is blessed to have employees like this one. My carpet was a MESS and when he left it look "new". Thanks Baruk and Dalworth.
Comment: The service technician shared too much personal information.
Monty met our dog at the door like they were best friends, I think she would have jump in the Dalworth van if I let her. Monty did a good job of explaining the process, suggested treatment specifically to help cleaning specifically due to dogs. Worked great, huge difference in way the carpet looked before and after. Ten year old carpet looks almost new.