We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Kemit did a really good job, but I thought the price was a little high.
Comment: There was a problem with the job, but it was resolved quickly and satisfactorily.
Excellent job, as usual. Will continue using their services.
Description of Work: Cleaned upstairs rooms
Comment: Always excellent service!
Comment: Wonderful job! Vadi was so nice and very knowledgable. Worked hard to make the carpet look it's best! Excellent job!
Comment: Technician placed a hole in drywall. Field supervisor has seen damage and will make arrangements to repair the drywall.
Comment: Chuck did a great job with attention to taking the finishing steps to make sure the carpet looked it best before leaving.
Comment: The guy came in a white van with no marking of Dalworth and no uniform on so I thought that was a little strange. Other than that everything was great.
Comment: Only problem with the online ordering system is I didn't know my room sizes and that was a little confusing.
Comment: The only reason I rated the phone rep only "good" was because she didn't advise me of a discount that was available to me until after she quoted a price considerably higher than what I paid last year and I questioned it. If I have a discount coming because I am a repeat customer, I would appreciate being advised of it when a price is quoted. I'm sure if I hadn't questioned it I would have been charged the non-discounted rate. Even at that the price was considerably higher than last year.
Comment: We've had a great experience with Dalworth for the last 2-3 years. Thanks for being affordable, professional and thorough.
Comment: Treated for pets
Comment: The tech did a great job we would use you again.
I called Dalworth requesting ASAP service for a pet smell in one room of my home that another company was not able to clean after three attempts. This was a last resort before replacing the carpet. They sent Joe to conduct an estimate that same morning, and not only did he give me an estimate, but he cleaned the area on the spot, and did an amazingly thorough job. He resolved the issue within an hour of arriving at my home and for a very reasonable price. I would highly recommend Dalworth for this type of carpet cleaning, they did an excellent job.
Description of Work: Carpet Cleaning - Pet Damage
Comment: My Service Technician was wonderful. I think his name was Joe. He was very polite and even let me smell the solution he would be using to make sure it was ok. We had just gotten the keys to our rent house and I had forgotten to bring sissors to cut the cabinet paper with. Joe brought me in his to use while he cleaned our carpet. The carpets look 200% better and smell much better. Thank you for a wonderful experience.
Comment: There was one step missed leading from the dining room to the family room. We just noticed it after he left. Not a huge deal; however, it would have been nice to not miss that area. This is the primary reason for not giving an excellent rating on questions 5 and 6.
Comment: The technician arrived promptly and did an excellent job. He was a hard worker and wanted to make sure that he was doing a good job. I pointed out a couple of spots and he immediately took care of them. I recently had my carpets and kitchen tile cleaned by Stanley Steamer, but they are no comparison to Dalworth. When your technician cleaned my kitchen tile, I knew it had been cleaned. Thank him for me again, because he really did a great job.
Comment: Quick, professional service. Thank you!
Comment: Amazing. I just moved into my house and the carpets are horrible. My son was here when the technician arrived while I was at work. When I came home my mouth fell wide open. I was so excited to see how you guys transformed my carpets from ugly to almost new. I know I need another treatment in which I will be scheduling soon but very very happy with my results. Thank you Dalworth .
Comment: The gentleman came early. Great job
Comment: I have used Dalworth for years. Sam was by far the best technician we ever had. It was 6:00 PM and Sam was so polite, efficient and thorough. I was very pleased.
Comment: I feel that you need to send 2 technician when the order require moving furniture. I feel moving furniture and cleaning is too much for one person
Comment: The tech used a different type cleaner and there are still some spots left on the living carpet.
Comment: They did a great job .. Thanks you!