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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.86
15975 Reviews
5
83%
4
12%
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  • WILMOTT, G.
    FORT WORTH, TX
    Reviewed on April 23rd, 2015
    • Please rate technician's appearance
    • Please rate technician's appearance
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    • Please rate technician's competence
    • Would you refer Dalworth to your friends

    Comment: I am age 84. I thought it would be nice to have someone clean my carpet. After I received, by E-mail, the paper work, I read that It was best for me to vacuum the carpet. This I did, but I had thought that this would be done by your company. I worked hard to move the furniture so it would be easy for the technician. My carpet is about 2 2/3 years old; therefore, it was not real dirty. However, my path from my office to the kitchen had shown the need of cleaning. I had hoped that the cleaning would help this area, but it did not seem to do so. After the carpet dried, I ran the vacuum cleaner over the area in the kitchen, but it did not really help very much. DO YOU HAVE ANY SUGGESTIONS? George Wilmott

  • Judy B.
    Arlington, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: the techs were very polite

  • Susan F.
    Arlington, TX
    Reviewed on April 22nd, 2015
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    Comment: I google searched, found u on web, called. Very nice people work there. Very pleasant. they were thorough and quick. My carpet is old but it looks much better now. Thank you!

  • Karen N.
    Dallas, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Technicians were excellent

  • Larry R.
    Allen, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: The phone representative didn't give me much time to talk.

  • Bill K.
    Fort Worth, TX
    Reviewed on April 22nd, 2015
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    Comment: If I really want it clean, call Dalworth. This tech was great.

  • Jason D.
    Arlington, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: You need more capacity, that is why I rated you "maybe"...scheduling was a problem.

  • Kim A.
    Southlake, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Tech was an hour late and I had to call to find out. Other than that everything was great.

  • Evette I.
    Fort Worth, TX
    Reviewed on April 22nd, 2015
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    Comment: Glen was so wonderful and he did an awesome job on our carpet.

  • James W.
    Cedar Hill, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: You did a good job.

  • Ruth G.
    Garland, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: To be honest I've never had upholstery professionally cleaned so don't know what the going rate is. It seemed like a lot, but I know that Dalworth does a good job so didn't get other quotes. Kermit, the technician, did an excellent job and was personable and professional.

  • Julie C.
    Frisco, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Everything was just fine.

  • Julie B.
    Sachse, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: The technician, Chris, really did a wonderful job, our carpet looks like new. Also, he gave me some good advice on how to keep carpet stains to a minimum. Thank you Chris!

  • Karen M.
    Ft Worth, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Steven was Great! he was very good.

  • Donna H.
    Dallas, TX
    Reviewed on April 22nd, 2015
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    Comment: Treated for pet stains

  • Ellen V.
    Dallas, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Ronnie is the best tech you could ever have and he is nice looking also. He was careful and he cleans up after himself and he treats people wondeful. He takes pride in work. He always goes the extra mile and never complains.

  • Heather S.
    Mckinney, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: They were great!

  • Larry R.
    Allen, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: The phone representative didn't give me much time to talk.

  • Lisa R.
    Carrollton, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Thought he did a really good job and will ask for same tech next time.

  • Daniel B.
    Garland, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: This tech was incredibly professional. My girlfriend could not stop talking about how great he was. He took a awkward situation and made the best out of it. He deserves five stars. He was one of the best technicans we have ever had out to our home. He also deserves a raise for how professional he treated my girlfriend.

  • Peter P.
    Arlington, TX
    Reviewed on April 22nd, 2015
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    Comment: The technician did a great job!

  • Todd W.
    Plano, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Showed up right on time which we always appreciate. Both Garry and Kathy are excellent people. They represent the company as I expect myself to represent who I work for.

  • Janet G.
    Arlington, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: website should give better description of upholstery cleaning details. I had to pay extra to get what I needed. Almost felt like the cleaners were upselling but I know they were being honest.

  • Tracy A.
    Trophy Club, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Bobby did a fantastic job on our carpets. He took the time to talk about what he was going to do and he listened to our needs of areas with high traffic. He did rush to just get the job done, he took the time to do it right. I had my dates wrong and when I called in the young lady on the phone took the time to see if they could work me, which they were able to do. Thank you for the great job and wonderful customer service.

  • Rita R.
    Keller, TX
    Reviewed on April 22nd, 2015
    • Please rate technician's appearance

    Comment: Great job every time.

Review Central
4.86 out of 5 ( 15975 Reviews )
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