We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I am age 84. I thought it would be nice to have someone clean my carpet. After I received, by E-mail, the paper work, I read that It was best for me to vacuum the carpet. This I did, but I had thought that this would be done by your company. I worked hard to move the furniture so it would be easy for the technician. My carpet is about 2 2/3 years old; therefore, it was not real dirty. However, my path from my office to the kitchen had shown the need of cleaning. I had hoped that the cleaning would help this area, but it did not seem to do so. After the carpet dried, I ran the vacuum cleaner over the area in the kitchen, but it did not really help very much. DO YOU HAVE ANY SUGGESTIONS? George Wilmott
Comment: the techs were very polite
Comment: I google searched, found u on web, called. Very nice people work there. Very pleasant. they were thorough and quick. My carpet is old but it looks much better now. Thank you!
Comment: Technicians were excellent
Comment: The phone representative didn't give me much time to talk.
Comment: If I really want it clean, call Dalworth. This tech was great.
Comment: You need more capacity, that is why I rated you "maybe"...scheduling was a problem.
Comment: Tech was an hour late and I had to call to find out. Other than that everything was great.
Comment: Glen was so wonderful and he did an awesome job on our carpet.
Comment: You did a good job.
Comment: To be honest I've never had upholstery professionally cleaned so don't know what the going rate is. It seemed like a lot, but I know that Dalworth does a good job so didn't get other quotes. Kermit, the technician, did an excellent job and was personable and professional.
Comment: Everything was just fine.
Comment: The technician, Chris, really did a wonderful job, our carpet looks like new. Also, he gave me some good advice on how to keep carpet stains to a minimum. Thank you Chris!
Comment: Steven was Great! he was very good.
Comment: Treated for pet stains
Comment: Ronnie is the best tech you could ever have and he is nice looking also. He was careful and he cleans up after himself and he treats people wondeful. He takes pride in work. He always goes the extra mile and never complains.
Comment: They were great!
Comment: The phone representative didn't give me much time to talk.
Comment: Thought he did a really good job and will ask for same tech next time.
Comment: This tech was incredibly professional. My girlfriend could not stop talking about how great he was. He took a awkward situation and made the best out of it. He deserves five stars. He was one of the best technicans we have ever had out to our home. He also deserves a raise for how professional he treated my girlfriend.
Comment: The technician did a great job!
Comment: Showed up right on time which we always appreciate. Both Garry and Kathy are excellent people. They represent the company as I expect myself to represent who I work for.
Comment: website should give better description of upholstery cleaning details. I had to pay extra to get what I needed. Almost felt like the cleaners were upselling but I know they were being honest.
Comment: Bobby did a fantastic job on our carpets. He took the time to talk about what he was going to do and he listened to our needs of areas with high traffic. He did rush to just get the job done, he took the time to do it right. I had my dates wrong and when I called in the young lady on the phone took the time to see if they could work me, which they were able to do. Thank you for the great job and wonderful customer service.
Comment: Great job every time.