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MACKEY, P.
FORT WORTH, TX
Reviewed on March 20th, 2015
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Comment: Price is slightly high but I know ya'll do an excellent job so I am okay with it.
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Reviewed on March 20th, 2015
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Comment: Even though I paid for a package with fans for drying - still took approx 24 hrs for carpets to dry - it was humid but may have needed more time with fans
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Reviewed on March 20th, 2015
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Comment: Some of the furniture wasn't moved as past technicians have done in the past.
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SULLIVAN HALL, S.
PLANO, TX
Reviewed on March 20th, 2015
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Comment: Gary and Kathy are amazing. I've used them for years. You trust them being in your home (and in this instance, around my two-year-old) and they are very good at what they do. Although I have friends that use other services, we will keep using DalWorth, as long as Gary and Kathy are in your employ. Thank you, again, for providing an excellent product and strong brand ambassadors in the Taylors.
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Reviewed on March 20th, 2015
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Comment: Fair price for good service. Had furniture cleaned, not carpet
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Reviewed on March 20th, 2015
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Comment: Service was good and the price was fair.
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Reviewed on March 20th, 2015
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Comment: There must have been some confusion, I booked a combination of services, but the furniture did not get moved as ordered. The tech was a great guy and we will use you again.
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Reviewed on March 20th, 2015
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Comment: The tech did a great job, he was polite and efficient.
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HARRIS, H.
GRAND PRAIRIE, TX
Reviewed on March 20th, 2015
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Comment: We were very satisfied and will call you again for service.
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ZANDSTRA, L.
UNIVERSITY PARK, TX
Reviewed on March 20th, 2015
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Comment: Where James laid the hose across the L,D, it took some of the polish off. You have already send someone out to look at it. No need for another call.
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Reviewed on March 20th, 2015
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Comment: I was very pleased---carpet and sofa fairly old and now they look good.
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Reviewed on March 20th, 2015
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Comment: Not sure how long it took for carpets to dry
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Reviewed on March 20th, 2015
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Comment: Brandon, the service technician was five minutes early and was very respectful. His knowledge of his job and attitude was well above any service technician. Will recommend this company and Tech. Brandon to any job.
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Reviewed on March 20th, 2015
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Comment: Ronnie Thomas was one of the few people I have had to come out this week who was on time.
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Reviewed on March 20th, 2015
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Comment: The tech went above and beyond the call of duty. Kermit is a major contribution to your company. He should receive a bonus for trying ,so hard to make the customer happy. I hope he continues with Dalworth for a long time.
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Reviewed on March 19th, 2015
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Comment: Harold was a complete professional! Thanks
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MITCHELL, H.
GRANBURY, TX
Reviewed on March 19th, 2015
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Comment: Team was professional, courteous, highly competent, friendly and overall exceptional...thank you.
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Reviewed on March 19th, 2015
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Comment: The only problem I can think of was we didn't get a conformation until a couple of days before the scheduled cleaning. From what I understood we were supposed to get a conformation pretty close to the time we booked it.
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WILLINGHAM, L.
PROSPER, TX
Reviewed on March 19th, 2015
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Comment: Harold was excellent
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CHRISTOPHER, L.
FORT WORTH, TX
Reviewed on March 19th, 2015
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Comment: Having the tile and grout cleaned, makes our floors look brand new!
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Reviewed on March 19th, 2015
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Comment: most professional team I've ever gotten. I will always request them
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Reviewed on March 19th, 2015
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Comment: Great job and we always feel very comfortable the Garry and Kathy Taylor. Thank you again!
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WHITEHEAD, J.
FORT WORTH, TX
Reviewed on March 19th, 2015
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Comment: When scheduling apt was offered an earlier apt - could not accommodate Dalworth's request, so scheduled for 9-11am. Confirmed day before for 9-11am. Was then called later that evening to see if I could do earlier apt - still could not. Then morning of, was called to ask if tech could arrive early.... still could not.. Not too much of an issue, but if customer has said no on more than one occasion for your request, chances are the answer is no.
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Reviewed on March 19th, 2015
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Comment: Alberto did an excellent job, and was on time. No complaints at all.