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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.86
15976 Reviews
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  • SHAEFFER, J.
    FORT WORTH, TX
    Reviewed on March 19th, 2015
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    Comment: Our service technician, Bob, was very courteous and professional. Our carpet looks great again! We're very satisfied.

  • HILLIARD, C.
    HICKORY CREEK, TX
    Reviewed on March 19th, 2015
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    Comment: Adam did an excellent job. He gave me advice for how to maintain the carpets. He was delightful and most importantly he soothed the embarrassment I had been feeling about the abysmal shape of the carpets. He was a consummate professional.

  • HIGGINBOTHAM, J.
    COPPELL, TX
    Reviewed on March 19th, 2015
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    Comment: George and Jenn were awesome! The sweetest husband wife team ever! They did such a great job and I'm extremely happy with their work! Will definitely recommend Dalworth BUT will especially recommend them! The reason for "fair" rating - thought the tile price was a bit high for cleaning. Overall very happy!

  • DUNN, N.
    FORT WORTH, TX
    Reviewed on March 18th, 2015
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    Comment: It was raining that day so I thought it would take longer for the carpets to dry but they dried quickly and I was impressed.The technician was excellent! DE

  • NANCE, B.
    DALLAS, TX
    Reviewed on March 18th, 2015
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    Comment: The technician was the best I've ever had; prompt, friendly, explained what he was going to do, and my carpets look wonderful. Sam (the technician) even gave me paper booties to wear while my carpets dried. I will request him when I have my carpet cleaned again. I have used your company for many years and always come back to you - your method of cleaning works for my carpets. I received more phone calls than I ever have from you guys- I think the person who went over the order was new and it took too long - I was home, if I'd been at work, I couldn't have spent that much time on the phone, but she must have been new. Then the order confirmation had "vacuum before we get there", which was incorrect - that was the one thing I wanted! Amber called me and we straighten it out. A couple of the calls were to find out if thee was a hydrant - seems to me they could have checked my history and saw that you guys had been out many times. This is just because you asked for it - otherwise I wouldn't have brought all this up. All the callers were polite. I think the price for protectant is outrageous at $35 a room, but I was told your supplier raised it, not you. Overall, I will definitely call you again! and I will request Sam! thank you - I don't need a response.

  • WALKER, E.
    FORT WORTH, TX
    Reviewed on March 18th, 2015
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    Comment: The two gentlemen that cleaned the carpets were very polite and professional. Both my Wife and I were thrilled with the services and haven't stopped bragging about them!!! We do enjoy the smell of freshly cleaned carpets. Also we were referred to you by Stephanie Hudson, she and her Husband live in Arlington!!!! Best Regards, Eryck W.

  • RICHARDSON, S.
    GRAPEVINE, TX
    Reviewed on March 17th, 2015
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    Comment: Vinny was a complete professional. He was on time, courteous, friendly and very thorough. When we use Dalworth again, and we will, we will ask for him by name!

  • GUSTAFSON, V.
    TARRANT CO, TX
    Reviewed on March 17th, 2015
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    Comment: I was disappointed that he didn't clean the carpet under our master bed. We were told if everything was out from under the bed then he would clean. I told him to clean under the guest bed and he did it but I didn't think I needed to tell him both beds... duh... can't he look! Anyway, other than that we were very pleased and he was a nice guy.

  • CARMEL, D.
    DOUBLE OAK, TX
    Reviewed on March 17th, 2015
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    Comment: Very Professional and Personable. Thank You.

  • MURRAY, K.
    PLANO, TX
    Reviewed on March 17th, 2015
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    Comment: Robert and Dom were very professional and so very thorough. I knew exactly what was join on at all times and they walked me through every step of the process before they began and after they were done. Robert took the time to make sure I was happy with the service and I would certainly call again.

  • FRANCE, B.
    PLANO, TX
    Reviewed on March 17th, 2015
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    Comment: Excellent service all around! Everyone I dealt with at Dalworth was an outstanding professional. I wish all of my suppliers had the integrity, reliability and service excellence of Dalworth. A+ !!!

  • INGOLS, E.
    TARRANT CO, TX
    Reviewed on March 17th, 2015
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    Comment: It was really humid and that's why I think the carpet took so long to dry. The price was good but I added on the high traffic areas for $100 and that was kind of expensive.

  • HEFNER, K.
    SOUTHLAKE, TX
    Reviewed on March 17th, 2015
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    Comment: There were a couple of spots that didn't completely come out in the dining room that were noticeable after the carpet dried. Does this mean they won't come out with a second try? Thanks

  • BROOKS, J.
    FORT WORTH, TX
    Reviewed on March 17th, 2015
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    Comment: Thanks for the quick response.

  • MCLAUGHLIN, T.
    SOUTHLAKE, TX
    Reviewed on March 17th, 2015
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    Comment: Vinny was our Tech and he was very good and attentive to our carpet cleaning needs. (Loved the fact that he put base board protectors in place so that the cleaning hose would not scratch our wood)!!

  • COUCH, S.
    FORT WORTH, TX
    Reviewed on March 17th, 2015
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    Comment: THe tech was great! He was friendly and helpful. He did a great job!!!

  • TRIMBLE, R.
    GRAND PRAIRIE, TX
    Reviewed on March 17th, 2015
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    Comment: Pat and Raul were great. I would recommend them specifically to my friends and family.

  • HOLKA, J.
    LEWISVILLE, TX
    Reviewed on March 17th, 2015
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    Comment: Tile floors look awesome great job and well worth the money

  • BIAMONT, N.
    FRISCO, TX
    Reviewed on March 17th, 2015
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    Comment: Engine broke down and tech and office went out of their way to make it work for me the next day. Awesome service, worked with me on my special request of steam only. I do wish it were cheaper given it was only steam. Harold was OUTSTANDING. I would definitely want him back again next time. Thanks!

  • ALEXANDER, E.
    ARLINGTON, TX
    Reviewed on March 17th, 2015
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    Comment: Tech was great very professional and willing

  • WERTZ, M.
    PLANO, TX
    Reviewed on March 14th, 2015
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    Comment: Tech was early which worked out great. The tech is very good at what he does. We appreciate that he comes in and gets straight to work and is very courteous.

  • KERRIGAN, P.
    PLANO, TX
    Reviewed on March 13th, 2015
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    Comment: I would recommend Vinny and Dalworth to anyone; you do great work.

  • GARDNER, W.
    FLOWER MOUND, TX
    Reviewed on March 13th, 2015
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    Comment: We have used Dalworth and you did a great job.

  • WAGNER, G.
    FRISCO, TX
    Reviewed on March 13th, 2015
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    Comment: The tech was on his phone the whole time; that seemed annoying and unprofessional. Otherwise, the tech did a great job.

Review Central
4.86 out of 5 ( 15976 Reviews )
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