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Comment: Carpet repair was higher than I expected but cleaning was lower

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Comment: Very good service.had sofa cleaned.

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Comment: I wanted the drying fans moved around in the room not just in one spot in the room.

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Comment: Harold is very professional and is the reason I use dalworth

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Comment: There were 3 spots on the carpet that were missed. I spot cleaned them and they came right up. There were 3 other stains on the carpet that I would have preferred that he tried harder to get out, rather than just going over them the same as the rest of the carpet. Spot treating these stains isn't removing them, and he may not have been able to get them out either, but I would have preferred a little more effort there. Its ok.

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Comment: Website should be more detailed on pet odor removal, especially regarding wood floors, and pricing. On the carpet repair, the tech was very nice and honest.

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Comment: Harold was wonderful he was very nice I just cant say enough about him he was great! I want to make sure he gets applause and knows what a great job he did!

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Comment: I live in an apartment and was never asked/informed that I needed a portable system. As a result, Dalworth did not have a portable unit available from the 12-2pm time slot I requested, and the technician arrived at 3:30pm, an hour and a half after my time slot requested. This should be an option on the online order service.

The team arrived on time and were very professional in their interactions. They took great care to ensure furniture was moved and replaced on blocks when they were done. They were very communicative regarding what they were doing, how they were handling the "tough" spots and what we could do in the future to help protect our carpet. They were very thorough and completed the job very quickly. I'd happily recommend this company/team again!
Description of Work: Treated and cleaned the carpets in three rooms and the little "extra" bit of carpet in the hallway.

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Comment: No comment

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Comment: Wish all the dog stains had come off

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Comment: The rep, Alberto was extremely professional. Arrived early, explained procedure, had me check it before he left and was very friendly.

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Comment: The tech was the best ever, I will ask for him again.

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Comment: I was satisfied with the work.

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Comment: We were very pleased with the quality and promptness of the work.

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Comment: The techs did a great job and were very friendly and professional.

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Comment: Richard is the best!! I did not order on line but this survey will not allow me to submit until I answer that question. I called in the order to specifically request Richard.

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Comment: Your technician that you sent, Costel, did such a wonderful job!! Everything about him; his appearance, his attitude, his professionalism, and the work he did was beyond what we have EVER had from Dalworth. I have been a loyal Dalworth customer for over 12 years and Costel was the BEST worker we ever had...Ever! He took the time to pre-treat and he did a remarkable job. Our floors have never looked this good after a Dalworth visit. He was very thorough and the effort he put into his work showed!! Thank you for sending him and we will be sure to ask for him specifically from now on!! We are very happy with Dalworth and with Costel!!!

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Comment: I just love Dalworth and the team, they are awesome and I never have to worry about the quality of the work. I wish I had used them on restoration job.

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Comment: It was all good.

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Comment: Tried to book on line, but had to call in to get the appt time I wanted. Ph person was able to make appt based on my request.

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Comment: I would use

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Comment: I was very impressed and happy with the work. gh

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Comment: Very pleased with technician & service.