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Reviewed on August 14th, 2014
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Comment: Sam Geanes, the service technician, provided excellent customer service, offered great advice regarding managing carpet stains, and was very knowledgable and friendly. The carpets look amazing!! We will definitely be using Dalworth again and will request Sam next time we do. Thanks!!
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MACFARLANE, A.
FRISCO, TX
Reviewed on August 14th, 2014
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Comment: Thanks, prompt, efficient service. Carpets look great and will definitely use the service again in the future. Online ordering is well-designed as well.
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IADEVAIA, T.
UNIVERSITY PARK, TX
Reviewed on August 12th, 2014
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Comment: That was the best experience I've had with carpet cleaning in a long time. Tracy (our technician) was incredibly polite and did an awesome job. Please give him a pat on the back from us.
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Reviewed on August 12th, 2014
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Comment: Always a great experience!
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GILLILAND, J.
ARLINGTON, TX
Reviewed on August 12th, 2014
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Comment: the online system would NOT allow me to schedule an afternoon appointment nor was it descriptive enough to figure out what would be my best value on the sale pricing ....... I may have scheduled more work if I could have receive a better description
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Reviewed on August 12th, 2014
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Comment: Travis and Austin were great. Not only were they timely, they did a fantastic job. Plus, I felt very good trusting them to be at the house by themselves all day. Thank you!!
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HENRICH, C.
FARMERSVILLE, TX
Reviewed on August 12th, 2014
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Comment: Showed tech high traffic areas and stubborn spots. Some did not come out. Had to show tech when they should of been easily seen. Tech treated but some r still there. Just thought he would of taken a little extr time on the trouble areas.
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Reviewed on August 12th, 2014
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Comment: Enrique was a competent polite service man. I was very satisfied with his work.
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Reviewed on August 12th, 2014
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Comment: I was impress by Mr. Raul Jimenez equipment. It was my first time hiring a professional company to clean the carpet in my house and didn't know what to expect, but in my mind I was thinking about a crew with that kind of equipment. I will recommend Mr. Raul crew to all my friends.
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Reviewed on August 12th, 2014
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Comment: Tracy my technician was a very kind gentleman and very professional. He had a great attitude!
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Reviewed on August 11th, 2014
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Comment: Your technician was the best we have ever had!
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Reviewed on August 11th, 2014
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Comment: Wonderful service! Thank you so much!
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Reviewed on August 11th, 2014
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Comment: The Technicians we great..
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Reviewed on August 11th, 2014
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Comment: Our tech was outstanding and very professional. He explained the treatments , went over our estimate before beginning the cleaning, very polite and was a joy to work with and a hard worker. He is a great asset to your company.
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Reviewed on August 11th, 2014
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Comment: Service technician did a very good job. I asked him to be careful dragging the hose around the corners and hallways to avoid scratching the walls and he did a VERY GOOD job protecting the walls from scapes.. He did a good job cleaning and he was very professional and had a positive attitude. Thank you.
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GRAIFEMBERG, D.
FARMERS BR, TX
Reviewed on August 11th, 2014
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Comment: I like the option of "green" which provides a discount.
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Reviewed on August 11th, 2014
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Comment: Steve was awesome! If we needed our carpets cleaned again, we would definitely use Dalworth and I would request Steve as our tech! Great job!
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VALADEZ, C.
FORT WORTH, TX
Reviewed on August 10th, 2014
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Comment: Brandon took care of our dryer vent quickly and thoroughly. We were very pleased with the service provided. One suggestion I will make to you...your technicians should carry business cards or some promotional material. While Brandon was outside, a neighbor came by and was asking him questions about the service he was providing. What an easy marketing opportunity for a technician to have something to give to someone like her.
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Reviewed on August 10th, 2014
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Comment: I was surprised that they didn't cover their shoes. I wondered if while they were working on my damp freshly cleaned carpet their shoes were getting dirt on the carpet.
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Reviewed on August 10th, 2014
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Comment: I will request Justin from now on. He was great.
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Reviewed on August 9th, 2014
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Comment: Service technician was excellent and explained everything clearly. He would be very welcome back next time.
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JOHNSON, R.
FORT WORTH, TX
Reviewed on August 9th, 2014
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Comment: I am sorry I cannot remember the name of the representative that came to my house however this is the third time he has been to my house and I think he is Great!! He is polite and thorough.
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Reviewed on August 9th, 2014
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Comment: Vinny was on time and got the job done quickly and thoroughly.
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EATON, D.
UNIVERSITY PARK, TX
Reviewed on August 9th, 2014
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Comment: Everything went well with the visit of the carpet cleaners. I'm just disappointed that the stain did not come out. I'm not sure if anything else can be done to remove it
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Reviewed on August 9th, 2014
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Comment: Was very impressed that all of the stains on the carpet came out. Was considering replacing carpet with new carpet, but steam cleaning made them look new!! Will be a Dalworth Clean customer for life!!!