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Comment: Jose and Raul were professional and courteous.

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Comment: drying time was long only because he did a very thourogh deep clean on pet areas. I did have the pet areas deep leaned.

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Comment: Yes would love to continue tto use Kathy and Gary they are great!

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Comment: I had a bad experiance with dalworth before,So I wrote them off for a while. But I knew other carpet companies werent as good. So I eventually called dalworth back, and had a great experiance. I have already had them back to do the tile. After the holidays I plan on inviting them back to do the rest of the house

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Comment: Our cleaner was excellent, polite, informative, and helpful in always. Mrs. Slover

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Comment: The technicians did an excellent job ! They made sure I was satisfied with the service & my carpet looks brand new !

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Comment: The technician you sent to our home, Steve Hawkins, was WONDERFUL! He was patient, very careful, and totally concerned about my satisfaction in his work, which, oh by the way is way up there on the scale! I wandered the house again today just enjoying my floors looking brand new again!!!!! THANK YOU for sending Steve!!! I will definitely be recommending him to my neighbors and friends!!

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Comment: Service team was friendly and helpful.

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Comment: Your online system confirmed a time that your technician was unavailable. I had to call several times to make sure the technician would come. I was happy with the service but it was a huge pain getting it scheduled.

I liked the fact that you can go online and schedule an appointment and they give you several windows to choose from and when I submitted it, I got a call the very next day. It was consistent communication. He didn't charge me for the wine stains he couldn't get out.
Description of Work: We use Dalworth cleaner. They cleaned the upholstery, couch and love seat.

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Comment: Two of the pet stains did not come out, was disappointed in that.

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Comment: Very professional technician.

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Comment: 1)The technician was late but I do not blame him - I blame HDQ for over-scheduling him. To do a good job and be thorough, as he was, it takes time. Time to do the job right. 2)Drying took a while but it was a very humid day. 3)Dalworth costs more - it is not a bargain - but you get what you pay for. It is worth it. I have tried "bargain" carpet cleaners, and I don't know why but the job they do does not last as long as Dalworth.

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Comment: If you offered a service where we got our carpets cleaned every few months for a discounted cost I would be inclined to use you more often.

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Comment: It would be nice if your reservation system provided an itemized estimate reflecting the charge and discounts applied to each service rather than a lump sum estimate.

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Comment: Kevin our service technician did an excellent job.

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Comment: Service technician was very informative, polite and courteous. Only negative is my appointment time was 1-3pm. He showed up right around 3pm. I had other obligations I had to cancel due to being late.

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Comment: The techs were excellent they should definitely get a raise!

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Comment: the tech was great

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Comment: Technician was courteous and very professional. He did a great job on my carpet.

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Comment: The tech was very very nice. He was very knowledge and did a great job.

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Comment: Concerned about the dry time. Took longer than I planned. Technicians did a great job with carpets

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Comment: I was worried our carpets would be a lost cause - they look amazing! Thanks so much.

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Comment: WE WERE REALLY PLEASED WITH THE SERVICE.