Tell us how we did!

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Comment: EVERYTHING WAS GREAT AND I WILL USE THE TECH AGAIN.

• Please rate technician's appearance
• Please rate technician's appearance
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Comment: Still have stains on carpet

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Comment: the job came out looking better than I expected.

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Comment: Very pleased with the service we received! CARPET LOOKS AND FEELS GREAT!!!!

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Comment: STILL A FEW SPOTS AND HE SAID HE DID KNOW IF HE COULD GET THEM OUT.....HE WAS A HARDWORKING GUY AND I ASK FOR HIS NAME FOR THE NEXT TIME E DID THE BEST HE COULD.

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• Please rate technician's appearance
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Comment: Your technician was great! They were professional and did an awesome job we were very happy with the job. Thank you!

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Comment: the guy came in her was very professional he answered all my questions. i have know complaints what so ever. you could ask for a better technician. i am very happy with the service.

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Comment: Justin and Anthony worked diligently to take care of the trouble spots on my carpet. Justin especially was thorough and both men were courteous.

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Comment: The Taylors have cleaned our carpets before. They always do a great job! Kathey

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Comment: These are my ratings for the second service person, Justin Grimes. The first person who came to do the estimate was extremely negative. I appreciate that he thought cleaning would not enhance the appearance of any of my 5 floors--he certainly didn't oversell. After spending an hour or 2 with him doing the estimate, I felt like I was the one trying to be really positive to boost his enthusiam about doing the floor. I called the customer service person and asked specifically for Justin--he had been here before and did a great job. He came out with his "can do" attitude and the floors look great!

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Comment: tech was very helpful...the end results were exactly what we were looking for.

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Comment: he did an excellent job, I will have him again

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Comment: Bpbby and Cyndi were very, very good technicians.

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Comment: I have two areas that after they dried they looked worse than before. Stains appeared that were not noticed before. Pet vomit stains and other stains were all removed but pet unine stains were not removed. Would actually like to see if "New" stains could be removed.

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Comment: They removed almost all the stains and tried hard to get them all.

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Comment: although the cost of service was higher than I've paid in the past the service was more comprehensive and the results more satisfactory.

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Comment: want a rework done and wants someone to call me to do so. my experience wasn't as good as usual

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Comment: TECHNICIAN DID NOT MOVE MY FURNITURE. I DON'T THINK HE VACUUMED. I FOUND DOG HAIR-JENNY

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Comment: Great job again! I have used yall three times and this was the best., Great job again! I have used yall three times and this was the best.

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Comment: The carpets looked great after they were done. The only thing I would suggest that needs improvement is the smell. My house smelled like a veterinary clinic for days. Not sure if there is something you could use to make it smell better - more fresh?!

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Comment: I THINK YOU DID A GREAT SERVICE. I WOULDNT GO ANYWHERE ELSE TO GET MY CARPET CLEANED.

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Comment: A bit pricy for premium service but the house looks good.

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Comment: I had 2 service calls. I had the ducts cleaned in the morning and the carpets done in the afternoon. The technicians for both were very professional. pleasant and patient with my questions, courteous.

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Comment: Some of the stains in my living room could have had a bit more attention as they're still very visible.