We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: jared actually made this appt after a previous visit. He is awesome. So there was no online or phone reservation but there was no option for this if I wanted to do it online. When one does go online it is only for carpet. Not tile or wood floors so if your going to provide these services you need to adjust your website. So I have to call if I eant tile or wood cleaned.
Comment: I gave you excellent ratings on all questions because every aspect of the service was exceptional. Marcus, the technician, was very courteous and worked successfully on an area that has been a problem for some time. My carpet is 25 years old and looks fabulous.
Comment: Sam, the technician , was the best one we have had from this company. Very pleasant and professional.
Comment: The technicians who cleaned my carpet were outstanding. They worked very hard and my carpets look great. We are very pleased!
Comment: My technician was very personable and worked hard to get a big job done in a fair amount of time. Let me know what he was doing, what he was using and pointed out issues to me as he went along. GOOD JOB!!
Comment: Carpets were very wet, which drying time didn't take 24 hour!
Comment: Our service technician (Adam) was great! Friendly, worked hard, and efficient.
Comment: Carpet and chair look so much better!
Comment: Excellent service. Our technician was very professional, and answered our questions we had about our carpet. We would definitely recommend to our family & friends.
I just thought they were very helpful with everything and very punctual. The rugs and carpet were in bad condition however after the job was completed they almost look brand new.
Description of Work: Cleaned carpet for 4 rooms and an area rug.
Comment: I almost cancelled my service because it was a rainy day, but the sun came out for 2 or 3 hours and my carpet was dry before we went to bed--no wet carpet smell. JAMES did an excellent job of pre-treating spots.
Comment: Tracy came out and cleaned my furniture and rugs. He did an excellent job! He was very quick but took the time needed to get the job done right. I would definitely use him again.
Comment: Kevin was very thorough and went the extra mile for us.
Comment: I love the crew that we use and will always make sure we get them. I had them clean while I was on vacation this time and had my mother in law meet them. She was very impressed. It was nice coming home to clean carpets and the addressed all of my spots that I needed cleaned. I was a little disappointed that my house smelled musty when I returned but I don't think I paid for the deodorizer this time and I think I usually do so that may have been the issue. Thanks again for taking care of my home., I love the crew that we use and will always make sure we get them. I had them clean while I was on vacation this time and had my mother in law meet them. She was very impressed. It was nice coming home to clean carpets and the addressed all of my spots that I needed cleaned. I was a little disappointed that my house smelled musty when I returned but I don't think I paid for the deodorizer this time and I think I usually do so that may have been the issue. Thanks again for taking care of my home., I love the crew that we use and will always make sure we get them. I had them clean while I was on vacation this time and had my mother in law meet them. She was very impressed. It was nice coming home to clean carpets and the addressed all of my spots that I needed cleaned. I was a little disappointed that my house smelled musty when I returned but I don't think I paid for the deodorizer this time and I think I usually do so that may have been the issue. Thanks again for taking care of my home., I love the crew that we use and will always make sure we get them. I had them clean while I was on vacation this time and had my mother in law meet them. She was very impressed. It was nice coming home to clean carpets and the addressed all of my spots that I needed cleaned. I was a little disappointed that my house smelled musty when I returned but I don't think I paid for the deodorizer this time and I think I usually do so that may have been the issue. Thanks again for taking care of my home.
Comment: The technician, Austin, was very good and paid a lot of attention to detail. I had some pet spots and her worked to get them up. I am very pleased with how my carpet looks. I have been using Dalworth for quite some time and have always been very pleased.
Comment: I was so grateful to be squeezed into the schedule the same day I called - Thank you!
Comment: Technician was very polite and efficient.
Comment: Congradulations in all... Our Tech Tim Has By Far been the BEST Man we've had to cone to our home, Very Kind , Friendly & Professional , So great staff!! Dalworth Accomplished our carpet cleaning desires!! Thank you... Happy we selected you guys!!! , Congradulations in all... Our Tech Tim Has By Far been the BEST Man we've had to cone to our home, Very Kind , Friendly & Professional , So great staff!! Dalworth Accomplished our carpet cleaning desires!! Thank you... Happy we selected you guys!!! , Congradulations in all... Our Tech Tim Has By Far been the BEST Man we've had to cone to our home, Very Kind , Friendly & Professional , So great staff!! Dalworth Accomplished our carpet cleaning desires!! Thank you... Happy we selected you guys!!! , Congradulations in all... Our Tech Tim Has By Far been the BEST Man we've had to cone to our home, Very Kind , Friendly & Professional , So great staff!! Dalworth Accomplished our carpet cleaning desires!! Thank you... Happy we selected you guys!!! , Congradulations in all... Our Tech Tim Has By Far been the BEST Man we've had to cone to our home, Very Kind , Friendly & Professional , So great staff!! Dalworth Accomplished our carpet cleaning desires!! Thank you... Happy we selected you guys!!!
Comment: Overall, I was very pleased with the service I received. My carpets look great and the technician did an excelent job getting out some pet stains. However, later that afternoon, I went out to check my mail. I have several mums on my front porch and one was completely destroyed. I'm guessing his hoses got tangled up in the flowers. It wasn't worth alot of money, but I would have appreciated him telling me about it. Instead, he had put all the broken branches up on a fern that I also have on the front porch. It made me wonder if anything else had been damaged in my house, and I wasn't told about it.
Comment: Technician Joe Sisson has done our carpets for the past 10 years. He's always professional, thorough, and fast. In addition he's upbeat and personable. He's a great representative for Dalworth.
Comment: Technincian was awesome, very friendly and did a great job!!!
Comment: Larry and Otis did a really good job!
Comment: Bobby and Cindy were punctual, friendly and meticulous. I would definitely recommend dalworth and particularly them to my friends.
Comment: the service technician was awesome. Very knowledgeable and helpful. Does a great job with handling himself . Great customer service.