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Comment: I still have trails from heavy travel that came back once it was dry, I'm really not happy with my job it was 260.00 and I know I had heavy travel trails and told that to the gal that called, not sure what happened. would love to have that portion re-done...I can't call from work.. Becky

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Comment: the tech was very good and made sure everything was done well he did an excellent job.

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Comment: The Technician did a good job in a professional manner. I have always been serviced by the Rawls team and have a preference to utilizing them!

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Comment: This time the carpets were stiff and the raking marks were difficult to get out. Plus alot of soiling did not come out like it usually does. The boys warned me that it might not come up but I was surprised. This treatment was just different chemically/process wise

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Comment: He is wonderful you should be proud of him!

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Comment: Excellent serviceman; very accommodating since my power was out when he arrived. He worked on stains from my cat throwing up hairballs, but some of the stains are still there after cleaning. I was concerned since it took so long for the carpets to dry that we might be doing harm to the padding underneath. I am debating about calling the serviceman back out to try again on the stains, but I have out of town company arriving so will probably miss the 10 day opportunity I had.

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Comment: Casey and Justin were outstanding. Thanks to Derrick for his referral.

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Comment: Phone representative was fast professional and overall knew what she was doing. Technician called before as asked, and was fast and did a great job. Side note on the survey, I really don't know if the price is good or not cause I have no need to price others. I also feel slightly uncomfortable describing the appearance of another man.

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Comment: Initially I could not get appointment for same week. I scheduled for following week. My appointment time was 8-8:30, and technicians arrived about 0835. I can understand That traffic can be a problem. Technicians were professional, polite and efficient. Job was completed in about an hour. I initially called in at 0740 to let the office know I was at home and to check on arrival time. She told me it would be 0815-0820. I asked again if they would call, and she said yes. No call received, but technicians arrived at about 0835.

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Comment: Our technician was very courteous and friendly. He was early and did a great job.

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Comment: Juan was really pleasant and honest. My carpets were in pretty bad shape. Was hoping to get tile cleaned same day, but will have to wait til next time, due to cost. Tile is pretty dirty too!! But all in all, excellent service. Only thing that was not perfect is that I did not receive the notification call 30 minutes ahead of time. I have three dogs, so it was somewhat crazy when Juan showed up at front door!! I would have had the dogs outside if I had received the call.

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Comment: George was so professional and so courteous and nice. HE should receive a bonus for his work.

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Comment: Technician: Cory was very polite and knew the products and services. Also was very careful in the house and went to doing his job with knowledge.

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Comment: I can't believe it looks as good as it does! Lots of "puppy stains" -ya'll did great!

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Comment: Need to add option for Military discount as I had to call to get it applied to the online order. THANKS MUCH DUSTY did a thorough job.

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Comment: I need to have this done more often. Job looks great and your employee was Excelent! ! Seems like he had a lot of experience and was very efficient.

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Comment: As always I was very pleased with your service., As always I was very pleased with your service., As always I was very pleased with your service.

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Comment: The service technician, Corey, who cleaned our carpets was very knowledgeable, friendly and easy going. He did a FANTASTIC job and my husband and I are VERY, VERY happy with the final results. We would definitely want Corey to come back again and take care of us. He is an excellent representative of Dalworth.

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Comment: James Coleman did an excellent job. We will call you again./

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Comment: Chris was very professional and knowledgeable. This is the second time using Dalworth and I am very satisfied with the outcome of my carpets.

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Comment: Andrew and Ricky have been to my house twice. Both times couches and carpets were cleaned. It was obvious they take pride in their work and do there best. I will ask for them again and recommend them to others. They are a pleasure Thanks

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Comment: When we talked on the phone and placed the order I asked if they could stretch the carpet in one area and was told they could do that for me but the tech. came they didn't have equipment to do that. For the most part they did a great job but I did have to go behind them and point out areas that needed more attention. That being said, I am very happy with the job they did. Oh, one more thing, the techs. were not aware this was premium service and I had to call their attention to cleaning around the baseboards.

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Comment: Appearance is much improved especially after everything dried. Some very light spots still there. We think they were spilled coffee which your technician said are the hardest to remove.

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Comment: Robert and Dominic were exceptional. Courteous, professional and kind and patient with my grandson. They knew what they were doing and were diligent at their task.

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Comment: June was an excellent tech.