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Comment: We have an rv and the only improvement in your service would be to educate your phone representatives on what an rv is, As this is a way of life for a lot of people. She kept saying we were in a "trailer park".,Which is insulting. Almost made me change my mind on using your service. But your technicians were so good it made up for your phone rep

I remember for the size of the house, the price was very good. They were very professional and found out what they needed to do. They went right to work and just cleaned everything. I would absolutely use them again in the future.
Description of Work: I used Dalworth for doing my carpets. I was moving out of a big house and they did the move out cleaning.

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Comment: The technician was excellent! The last two times Dalworth cleaned my carpets it took 3 days for it to dry completely. The technician told me they used too much water, and assured me this wouldn't happen again. He was right!! The carpet is fluffy again, and the high traffic areas have more spring. I will see how it wears over the next few days/weeks, but today it looks and feels great.

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Comment: Excellent job!

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Comment: Everything was great!

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Comment: The technician was outstanding., The technician was outstanding.

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Comment: Harold is the reason I use your service. Most professional technician.

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Comment: We moved into our house a yr ago and were told the carpets had been cleaned...I don't think so! I'm 9 months pregnant and wanted our carpets to be practically brand new without having to spend the thousands of dollars to do it. My husband was singing the Dalworth song (haha) and that next day I received a coupon in the mail for clean 3 rooms get 1 free. They allowed me to do my walk in closet as my fourth room and I was alittle skeptical...spending so much $$, I've never had my carpets cleaned so I honestly didn't know what to expect. My phone rep was amazing (Chelsea) and Marcus (carpet tech) was very prof and showed up on time. I had spots, stains n all 3 rooms & in the master we had hi traffic dark streaks and it just looked horrible. I was SHOCKED at the results!!!! My carpets b4 were a dark beige...they are almost WHITE! my husband came home and was so surprised...he didn't think our carpets were in that good of shape!!!! Neither did I! All stains, spots and streaks removed. There was never an odor in the house...but it smells fresh now and our carpet FEELS fantastic!!! Thank u Dalworth for coming and giving us brand new carpets for a fraction of the cost ??

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Comment: As you can see, we are very happy with Dalworth. Our carpet has been cleaned by several cleaning companies, but no technician has ever put the effort into it like your technician, Juan. Great job!

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Comment: Juan was outstanding - an excellent representative for Dalworth. Very knowledgeable, very engaging. He did a great job dealing with an older rug. I will use Dalworth again.

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Comment: Mr. Hearn did a wonderful job as he as always done. He's the reason we choose Dalworth.

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Comment: Friendly, courteous representative. Efficient.....did a good job in a timely manner. Pleased. Did an area rug and chair cushion.

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Comment: Alberto was wonderful. Very knowledgeable and friendly. It was comfortable to have him in my house. I will definitely use your company again and request him

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Comment: I am not sure that this is even part of my service but I've had my carpet cleaned many times and every time he puts protectors under my couch and rakes the carpet after he is done. My tech did not do this until he was asked to. The drying time could've been greatly reduced had he moved the fan in the living room. It was one that pointed straight down and under it was dry but the rest of the room not. He was a man of very few words.

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Comment: Travis was particularly helpful and very professional. Austin was a very good representative of your company as well.

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Comment: This is the 4th time that James Coleman has been out here. He contiunues to do a great job that's why I am a repeat customer.

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Comment: Service was Excellent---Technician was very professional!! Did a fantastic job!!

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Comment: I had 2 technicians come out. The first one did half the job ... his truck broke down and another technician came out. They did 2 totally different jobs. The 2nd technician had to go back over some of what the first one did. Also, the second technician used totally different chemicals than the first.

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Comment: The customer service rep. was wonderful. Kermit did a great job and took care of all our problems. My wife was really pleased.

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Comment: The only problem was caused by an early arrival around 10AM instead of the scheduled 2PM. We weren't through getting ready -- moving furniture out of the way and vacuuming -- so there was a mad scramble to accommodate the earlier time slot that opened up when a truck was free.

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Comment: Marcus moved the couch forward but not backward to clean and left a large strip that needs to be cleaned. He is coming back for a re-do He was on time for the service.

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Comment: Technician was very nice, but the problem area got worse after it dried. I would like someone to try some different or stronger chemicals on the stains areas. The rest of the carpet looked fine. Also, this survey blinks and erases my previous answers sometimes. Have answered a few more than once. I appreciate your follow up. I called per below, and you are sending someone out to check.

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Comment: the service gut was great and i think he completed a better job that i have ever had done,, carpet looks great

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Comment: Carpets looked great