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Reviewed on May 9th, 2014
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Comment: The drying time took longer due to it being an extremely humid day with tons of rain!! I put the longest time which was for our master bedroom which didn't have a fan to help it dry quicker. The other rooms were probably done in about 7-8 hours.
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Reviewed on May 9th, 2014
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Comment: The Technician's were great, should I have Dalworth clean my carpets again I would want the same team to do them. They had excellent equipment and good personalities.
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Reviewed on May 8th, 2014
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Comment: The appointment I had originally thought I had you could not make it and no one called . I was having a party this weekend and was upset that no one called. I called and spoke with Mellisa she apologized and told me She would try to fit me in. I have worked in retail for forty years. You definitely have a great employees not only did she work me in she called and told me Joe would be there by 2:00 PM. He was there on time and worked very hard to get the job complete by 4:00. I have been a customer of Dalworth since 1989. You have always handles any issues that have come up. Instead of being upset at the end of the day you made things right.
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BARBETTINI, L.
EULESS, TX
Reviewed on May 8th, 2014
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Comment: Excellent service all around. Very pleased.
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Reviewed on May 8th, 2014
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Comment: George did an excellent job. Would be pleased to have him again.
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Reviewed on May 8th, 2014
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Comment: we had our marble done so no drying
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Reviewed on May 8th, 2014
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Comment: Your Person on the phone was very friendly It would have been nice if she told me I could jut have the air ducts cleaned as I have an air conditioning person for the air conditioner So I feel I paid for more than I needed done. The young men you sent out to the house were a little younger than I expected but I must say they had a great attitude and seemed to know what they were doing. I am a senior person and they were very respectful as for the work they did It's hard to say how good the job was done as I did not follow they around the home but I trust it was done the proper way. I went to dalworth because I felt they had been in business long enough to do this correctly and not be a scam I pray the vents are as clean as they could be. If i had to have the vents cleaned again or was aware of someone needing their vents cleaned I probably would refer them to Dalworth and tell them to ask for Brandon & Chris
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Reviewed on May 8th, 2014
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Comment: The service techs were timely, polite, efficient and very competent. We are totally satisfied with the company and the service we received. I would use Dalworth again and I would certainly recommend them to my friends and associates.
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Reviewed on May 8th, 2014
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Comment: our guy was great and informative. he should get a bonus for providing good service which is rare these days.
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Reviewed on May 7th, 2014
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Comment: Did take longer than I thought it would take for carpets to dry, especially the hallway. The service technician was excellent in every other aspect of the service visit. Just enough suggestive sales to not be pushy, but very helpful. Great experience and will definitely call Dalworth for the next cleaning.
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BAKER JR, C.
FORT WORTH, TX
Reviewed on May 7th, 2014
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Comment: Great customer service. the Tech was great. Thank you,
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RETZLAFF, C.
LEWISVILLE, TX
Reviewed on May 7th, 2014
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Comment: the two guys that came out were very professional and good at what they were doing.
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Reviewed on May 7th, 2014
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Comment: This is the 3rd time I have had Richard Hearn clean my carpets. continue to be very pleased with him and the work he does
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Reviewed on May 7th, 2014
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Comment: Eric Rhodes has been the best guy you have had out here. When i call again I would like him.
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Reviewed on May 7th, 2014
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Comment: Ronnie, our technician, did an admirable job on a carpet that was in bad shape, made it look Good!
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Reviewed on May 7th, 2014
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Comment: Since switching from Stanley Steamer to Dalworth I have a peace of mind that my carpet will look almost new Thanks for doing a great job!
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LINN, J.
FLOWER MOUND, TX
Reviewed on May 7th, 2014
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Comment: I already called in to say that Ali Shiwa did a great job.
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Reviewed on May 7th, 2014
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Comment: was very pleased with the serivce
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Reviewed on May 7th, 2014
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Comment: I've used your service in my previous home too. Will do so again - and again.
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Reviewed on May 7th, 2014
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Comment: I have a cream colored carpet and all the stains are gone. I have used other people before, but never have I seen the results like Dalworth. My kids had stains everywhere and now my carpet looks totally new.
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FRIEROTT, C.
FARMERS BR, TX
Reviewed on May 7th, 2014
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Comment: They were very good and did excellent work
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Reviewed on May 7th, 2014
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Comment: Great service, They gave me the understanding of what they was doing. Very clean
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Reviewed on May 6th, 2014
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Comment: Steve Franklin is personable, efficient and definitely does an excellent job. We have used him for several years--and would not want to lose him as our technician. He's a keeper!!!!!!!!!!!! Judy Moore Bird
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Reviewed on May 6th, 2014
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Comment: Appointment time was 9 - 11. Tech arrived about 8:35. That is not a problem, but he really should have called to tell me he could arrive early and ask if I was ready for the service.