Tell us how we did!
| Sarah B Mansfield, TX  Aug 22nd, 2019 |
Cullen was very professional and we were satisfied with his service. He was on time and cleaned our carpets in a timely manner we will certainly call Tamworth for any furture carpet cleaning. Thank you the Butlers |
| Don K Plano, TX  Aug 22nd, 2019 |
When I placed the order with the telephone rep, the price she quoted me included deodorizing for pets. When I got the bill from the service tech, I was charged $120.00 for that service. While the service tech did a good job, I was not happy with this unexpected additional charge. Don Knudsen |
| Inn G Bedford, TX Aug 22nd, 2019 |
Dalworth is the best. |
| Cesar B Plano, TX Aug 22nd, 2019 |
I am very please with the work, everything was great. |
| Holly E Frisco, TX Aug 22nd, 2019 |
My technician couldn't have been better! I had some chairs that I thought for sure couldn't be cleaned and he made them look almost brand new! My couch looks brand new and the carpet on my staircase WOW! I couldn't ask for better service and friendliness! 5 stars for him!! Thank you so much! |
| Leonard W Fort Worth, TX Aug 22nd, 2019 |
not sure the carpet was pre-vacuumed |
| Suellynne G Grapevine, TX Aug 22nd, 2019 |
Our Rep was Gab was a hard worker, knew what he was doing and a very respectful. He is a delight and an asset to the company. |
| Garrett E North Richland Hills, TX Aug 22nd, 2019 |
My carpet was pretty heavily stained; most were pet stains. The carpet looks a lot better than it did before. Cullen worked really hard to get the carpet clean and I am really happy with the service. |
| Tom E Little Elm, TX Aug 22nd, 2019 |
Raphael Silva did an Excellent job outlining and delivering the requested services. Efficient, Effective, and Friendly ! In addition, the initial follow up phone calls after my on-line request were professional handled by Alex Pittsinger who provided details and choices available for the cleaning that I was needing. Great Work ! Tom |
| Magic I Southlake, TX Aug 21st, 2019 |
We had grout cleaned and was very pleased! |
| Varghese A Little Elm, TX Aug 21st, 2019 |
Professional job |
| Margaret F Dallas, TX Aug 20th, 2019 |
Excellent service! |
| Debbie C Highland Vllg, TX Aug 20th, 2019 |
Alex and Adam were great office staff, an Aaron did a great job on the carpets! |
| Linda B Dallas, TX Aug 20th, 2019 |
I always ask for Harold...and always will. He has taken care of my carpets and countertops. He is a fine technician and a fine gentleman. Harold represents your company with dignity and integrity. Linda Beach |
| Cynthia A Denton, TX Aug 20th, 2019 |
Mike was our technician, and he was excellent!! He was very professional, friendly, and helpful. He did a great job! |
| Ed C Colleyville, TX Aug 20th, 2019 |
The technician is great and the only reason I continue to come back. We have used the same guy for multiple years. |
| William R Dallas, TX Aug 20th, 2019 |
The price was probably in line with the market, not a bargain, but reasonable for what I requested. |
| Clint B Highland Vllg, TX  Aug 20th, 2019 |
Service person was on his phone the entire time he was here even during cleaning. |
| Barbara M Dallas, TX Aug 20th, 2019 |
TECHNICIAN WAS SO INFORMATIVE WE NEEDED AND DID NOT KNOW WE NEEDED THE INFORMATION! VERY ATTENTIVE! ALL AROUND GOOD GUY! WE LOVE PAT! HE EVEN GAVE MY DOG SOME ICE AND WATER FROM HIS TRUCK! |
| Debbie W Arlington, TX Aug 20th, 2019 |
Bobby was wonderful!!! We will ask for him next time. His knowledge and service was exceptional. Thank you! Our carpet looks wonderful. |
| Maureen W Plano, TX Aug 20th, 2019 |
When the first tech came to the house he prettyt much talked us out of having the carpet cleaned saying that he didnt feel the it would be worth it and he couldn't do a good job unless we had the 800 to 1000 dollar job . Since we were just talking about 3 bedrooms.That were not that bad, and had been quoted 215 from the person on the phone.It really seemed like he didn't want to do the job from the time we answered the door. He left and a few minutes after he left Dalworth called and asked if they could send a service manager to the house .He came and assured us that they could cleaned the carpet and he thought we would be pleased and for the price that we were told on the phone. So they sent another tech ( Anthony) out he he did an excellent job! He was able to do the job without any of the troubles that the first tech had claimed we would have. Thanks to Anthony! |
| Chloe T Farmersville, TX Aug 19th, 2019 |
Kris is a keeper. |
| Carol P Addison, TX Aug 19th, 2019 |
Jose did an excellent job. Knows his business and went right to work. Don't think he even took time off for lunch. Very pleased with his work Hit a bit of a bump with doing the travertine but his honesty and experience helped us make the decision not to do it at this time. Over all very pleased. Will call you again. |
| David G Grand Prairie, TX Aug 19th, 2019 |
Technician was the best we have had, he did great work! |
| Amanda L Frisco, TX Aug 19th, 2019 |
Polly was an absolute joy and delight to work with and so were our technicians Josh and Phillipe. Have already recommended you to my sister in law. |
| Tanisha H Dallas, TX Aug 19th, 2019 |
Excellent job!! |
| Sherry A Benbrook, TX Aug 19th, 2019 |
Harold was very professional and did an outstanding job. |
| Marina B Plano, TX Aug 19th, 2019 |
Mike was wonderful. Very pleasant young gentleman. Was very professional, had a radiant smile, very personable, didnt feel like he was rushed yet he finished quickly and did a beautiful job. Thank you so much ! This is why I only use Dalworth. |
| Anne-marie S Bedford, TX Aug 19th, 2019 |
I really appreciated Brian's hard work. |
| Christopher L Keller, TX Aug 18th, 2019 |
I gave my tech my credit card to pay. He ran it and said his phone was having issues so o gave him a check instead. Next day, I noted that my card had been charged. I called the office and they said they would reverse the charge but it would take several days. Why should it take so long for you to give me my money back? Dalworth, like most vendors, is quick to take the money and slow to return it. Im not your bank. |
| Jackie S Farmers Br, TX Aug 18th, 2019 |
Tech and his work were excellent. Have used your company in past and will use it in the future. My drying time was less than ( hours |
| Heidi P Allen, TX Aug 18th, 2019 |
The service technician was very professional and friendly |
| Jay B Colleyville, TX Aug 17th, 2019 |
Mark and Buddy were excellent. They did the job above and beyond. We will request them again next time. Thank you. Denise and Jay |
| Kathy G Dallas, TX Aug 17th, 2019 |
Mike our Technician was great. He was competent And efficient. The carpet looked great, no stains! |
| Jean M Fort Worth, TX Aug 17th, 2019 |
Beruk was fabulous! He was able to get the stains out and complete the job within a reasonable amount of time. I will ask for him next time! |
| Cyndy B Bedford, TX Aug 17th, 2019 |
Allen did a great job!! |
| June W Mesquite, TX Aug 16th, 2019 |
Tech did an excellent job. |
| Jennifer M Carrollton, TX Aug 16th, 2019 |
Excellent technician. Very professional and courteous. I felt very comfortable with him in my house. He did a great job, was able to remove several stains and my carpet that is 12 years old looks so much better. Id request him specifically for next time if possible. |
| Suzie A Dallas, TX Aug 16th, 2019 |
The technician applied pet odor to one room. |
| Fred R Coppell, TX Aug 16th, 2019 |
Vinny did an outstanding job. Very professional. Knew what to recommend and was thorough in his explanation of his process. He's an asset to Dalworth. I liked what he said about being an employee. He called the relationship a good "partnership!" |
| Earnestine K Fort Worth, TX Aug 16th, 2019 |
Everything was perfect including the technion thanks |
| Janie M Dallas, TX Aug 16th, 2019 |
I was supposed to receive a call 30 minutes before technician was to arrive. I didnt get a call and when technician arrived I told him that and he said they told him that I had been called. I want to know who is going to be coming etc. That is important and was very disappointed because I had requested that and was assured that would happen. Very disappointed about that. |
| Elizabeth N Dallas, TX Aug 16th, 2019 |
Marcio Liborio was the best technician! ! His knowledge of carpets and stains etc was amazing and he got all the dirt and stains out of my new light colored carpet which had gotten dirty way too quickly! We have been using Dalworth for about 30 years! Elizabeth Nadel |
| Jodi R Plano, TX Aug 16th, 2019 |
YOU GUYS ARE AWESOME ! |
| Gina K Farmers Br, TX Aug 16th, 2019 |
The technician and his helper did outstanding work. They were very professional and very friendly. |
| Baptist V Rowlett, TX Aug 16th, 2019 |
all was good, technician was professional |
| Michelle R Fate, TX Aug 16th, 2019 |
Everyone I spoke to on the phone was phenomenal. I really appreciate that I got a broken down quote that explained everything clearly and the ladies on the phone were very helpful. The customer service and pricing were what made me select Dalworth over other competitors. The technician, Josh, was very knowledgeable and explained every part of the process. He made sure all of my questions were answered and was very courteous. He was also promptly on time which I really appreciated. I would recommend Dalworth to friends and family. |
| Pat B Plano, TX Aug 15th, 2019 |
Mark and Buddy were just awesome! They did everything they were supposed to, so wonderfully. I am delighted with the service, everything looks great! |
| Mel H Plano, TX Aug 15th, 2019 |
Jay and Joe were outstanding representatives of Dalworth; very professional, competent and friendly. They were especially helpful and honest when it came to the possibility of additional work. I've never been disappointed in Dalworth and yesterday was just another good example of why. |
| William L Plano, TX Aug 15th, 2019 |
Thank you!! |
