We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Jamie was very courteous, informative and professional. I am very pleased with the results of the tile floor cleaning.
Comment: Would love for someone to come back out to see if there is anything that can be done about the coffee stains that did not come out.
Comment: Dominick was great and as well as the gentleman with him. Very courtesy, professional and kept me informed of what they were doing and how best to address the issue in the future. They cleaned up and were on their way in a very timely manner. The guys did an awesome job.
Comment: I had tiles cleaned. The technician did an excellent job. He was thorough and fast.
Comment: I would clarify for online customers that when you upgrade the service to include fans for drying that the fans are only at your house while the technician is still at the house. So that really isn't that long. It helped that most of the rooms we had cleaned have ceiling fans, but it did take more time to dry than we were led to believe.
Comment: Our Tech, Anthony, did a very professional job. We have had carpets cleaned for years. He is the very best we have ever had. We always have our carpets cleaned every six months, regardless. Dalworth is now our official carpet cleaning business and we intend to tell all our friends. Dr. Tom Bedichek - Roanoke, Texas
Comment: The technician was excellent and once he started working with the machine, had our hall and the soap spill cleaned up in about 15 minutes. We really appreciate the very quick reaction we received from Dalworth because the phone representative moved heaven and earth to get the technician out to us within 45 minutes. Really excellent. We only wish Dalworth could also clean draperies that are not hanging by picking them up and delivering them...
Comment: The tech did a great job. Would have him back anytime.
Comment: Pat did a great job.
Comment: I was very pleased with my experience from my first phone call to the finish of my now clean carpets and couch.
the technician was very helpful and a pleasure to have in our home.
Thank You,
Linda Stump
Comment: I was GREATLY impressed by the cleaning service I received and the technician, Cullen Risto who performed the services. I could not believe how clean my carpets were after he left! I had huge amounts of pet stains and odor that he removed to the point I was completely SHOCKED! I will ONLY use you guys going forward as I have a couple of other rooms and my kitchen floor that I would like for Cullen to do as well. Thank you so much for an awesome customer experience, you guys are FANTASTIC!
Comment: Vinny was awesome! Very professional and thorough. He took the time to explain the process to me and walk through my house inspecting the tile/grout beforehand. During the cleaning, he would update me regarding the progress of the job. I will definitely recommend Vinny and Dalworth's grout cleaning to everyone I can.
Comment: no comments, all went fine.
thanks,
ron
Comment: Chris, our technician, was professional and pleasant. He did a terrific job.
Comment: Robert did a fantastic job on my carpet. He made them look brand new. His customer service was outstanding! I would definitely use you guys again and again! Thanks Robert for an outstanding job!
Comment: Sam did a terrific job. He worked magic on my dirty carpet. I will use your service again.
Comment: Very, Very impressed. Did a great job. Great customer service. An impressive company in an industry that needs one.
Thank you
Comment: The technician was very thorough, courteous and informative. He did his best to leave the house clean after the work was completed.
Comment: Carlos was awesome and very professional. Thank you
Comment: very good job
Comment: Orlando was very helpful and informative.
Comment: The technician Carlos was wonderful! He was respectful to us, respectful with our furnishings. I will be asking for Carlos next year!
We use Dalworth because where we purchased our carpet requires us to have the carpets cleaned once a year by Dalworth in order to keep the warranty on the carpet. This is the 3rd year we have used Dalworth. And I must say it was refreshing to have Carlos. The 1st year the technicians were late, as soon as the female entered the house, she asked to use my bathroom and she also complained out loud about the stairs. The 2nd year the technician was late, talked a lot, and when he first got to my home, he told us he thought the house would be bigger based on information he had which seemed a little insulting to me. Being late when you are the first appointment is in my mind inexcusable.
This year I'm glad we finally got a technician who arrived when they committed to, did a good job and was respectful. Thank you Carlos!
Comment: I would have liked to be able to compare the pricing of the different plans more easily online.
Comment: I was out of the house when The Dalworth man came. Upon my return he was gone and I came into carpets that looked like new. I couldn't have been more pleased. My husband said he went back and picked up a couple of spots and a good attitude and great personality. I would recommend him and your service to anyone.
Comment: Sherry was great on the phone! Very helpful. Helped me to pick out the best options for us at the right price.
Frank was super nice and very good at his job! Would definitely use you guys again.
Price is a little steep, but was able to use an Angie’s List coupon.