We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Eric was very nice and did a good job cleaning the upholstery. The furniture dried within a short time.
Comment: Technician was very professional from the time they started to the end. They were definitely on time
Comment: My technican , who I had before, was very thorough, extra attention given to tough spots & it was a job well done.
Thank you JOSE !! He will be requested every time
Comment: Everything went great and the service technicians were great too.
Comment: 'Did a great job 'n finished up in 'jig'-time. Doggie odors are nowhere to be found! It did cost me more than I'd expected, even though I knew there was no way to estimate the animal-cleaning costs 'til someone could come 'n see first hand … BUT it was WELL WORTH IT !!! THANKS A BUNCH …!!!
Comment: Would definitely call you guys again.
Comment: Some spots reappeared after the carpet dried.
Vinny came out and did an excellent job cleaning our carpets! We had a bad pet stain and odor problem from when we fostered a dog, and he identified all the spots, added the enzyme remover to the areas, and it looks and smells great now! Very thorough work, and I felt very comfortable and confident with the company because they were extremely professional starting with the initial phone consult. Now I can feel good about getting the nursery together for our first baby because he's coming home to a very clean room! Thank you!
Comment: Thank you!
Comment: This is the first time I wasn’t happy with the quality of work from dalworth.
Comment: We have had you folks out several times now, the technician has been different each time. All of the techs who have come out have been very professional and done a great job. I do feel the need to say - the technician who came out yesterday was beyond great...fantastic! One of the most efficient, professional, and speedy people I have ever dealt with in any service industry opportunity. He was very fast without sacrificing the quality of his work. Vey impressive!
Comment: I was hesitant about using Dalworth again since my prior experience was not positive. I tried again due to being lured in by great pricing and huge need. What a pleasant surprise. Unlike the previous time that left my carpet with the same stains and awful smell and price increased at last minute. Totally different experience this time. After using y'all for over 20 years, good to have the old Dalworth back. BTW: I'm probably the last house in Dallas to have wall to wall carpeting. So, double thank you to Dalworth for helping me take care of it.
Comment: Kermit may have overcharged me. He came late and was missing the material. I had no problem with him or his personality. I was just shocked at the price going up so high.
Comment: The technician did an excellent job, and he was professional and courteous.
Comment: Great service - I will definitely use Dalworth again.
Comment: I will definitely recommend Dalworth to my family! I had a great experience!
Comment: I liked our tech, Jaime and I will use you again.
Comment: The deodorizer only lasted a day and I wish it would have lasted longer but everything else was excellent and I will use ya'll again.
Comment: Had my tile floors done. Jami did a great job
Comment: Although cost was a bit higher than I was expecting the final results were worth it. Technician was very efficient and courteous.
Comment: MAJOR PROBLEM--I told the telephone order-taker that I (the property owner) did not live in the house and consequently the service tech should call me about half an hour before his estimated arrive so that I could get to the house. The order-taker said that she would take care of it and calling before arrival was something that was frequently done. However, that request was not conveyed to the service tech. I was called after he arrived at the property and he lost about half an hour waiting for me to get there.
Comment: I’m very happy with the work. I had carpet, furniture and area rugs cleaned and all are fresh looking. Thank you for squeezing me in for a last minute job!!!!
Comment: Richard is the best.
Comment: I ordered carpet repair service and gave details of what needed to be done online. When I received the confirmation call, I was told that the technician would need to look at the repair in order to quote a price. When the technician arrived, he said that I would have to provide the tack strip that was needed. I was not told that prior or I would have been happy to have ready when the technician arrived. Very disappointed.