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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.86
15975 Reviews
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  • HOGG, F.
    ALLEN, TX
    Reviewed on May 3rd, 2018
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    Comment: Harold was excellent! He made our very soiled travertine stone look like new!
    We intend to ask for him again soon to clean our carpets

  • FORNEY, J.
    DALLAS, TX
    Reviewed on May 3rd, 2018
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    Comment: The service tech was outstanding for cleaning with a minimum of "wet". He did a good job and I was able to walk on it in my socks without feeling wet by early evening --- only 7 hours later.

  • EARP, P.
    ALLEN, TX
    Reviewed on May 2nd, 2018
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    Comment: I must admit I am disappointed. I have used Dalworth in the past and found it of good value, even though expensive. I will be calling to ask for a second visit as I feel I did not get the results I expected. I paid over $600 for carpet cleaning...I had two rooms of premium, and do not believe my baseboards were done and saw no evidence of any future being moved (except for the chairs I moved myself). We have just finished potty training a puppy, and had some accident spots which I expected might reappear, but I have a number of them which need to be retreated. Our technician was here for approximately 90 minutes for 6 rooms, a hallway and stairs and a landing...just not sure I received my monies worth.

  • SLAYTON, J.
    PARKER CO, TX
    Reviewed on May 2nd, 2018
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    Comment: Bobby G. did an excellent job and was very nice. I would like to have him clean my house every time.

  • FISHER, B.
    MCKINNEY, TX
    Reviewed on May 2nd, 2018
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    Comment: The technician was professional, on time, knowledgeable and wonderful to work with!

  • BOYETTE, P.
    WEATHERFORD, TX
    Reviewed on May 2nd, 2018
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    Comment: the technician was wonderful. When he arrived he went right to work and did an excellent job. Very polite and I would recommend him to anyone who is having their carpets cleaned.

  • JOHNSON, C.
    VENUS, TX
    Reviewed on May 2nd, 2018
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    Comment: Marcus was very professional and did a great job.

  • SAINT ROCCO'S NEW YORK I.
    DALLAS, TX
    Reviewed on May 2nd, 2018
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    Comment: we always ask for Dwayne, the reason is simple he take pride in what he does. Every single time he does a excellent job, we keep on coming for him, people like him make a different in a company reputation, always polite very respectful, attentive even in the details.He present himself sharp and professional.

  • BRADFORD, N.
    EULESS, TX
    Reviewed on May 2nd, 2018
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    Comment: Considering my father who was very angry (he is 93) and yelling. The man was so nice who did the carpet. He was kind in spite of my dad. He kept telling your guy to get out and I kept telling him to continue cleaning. He was so understanding and wonderful. Thank you for you patience. I would use your company again. Finally my dad told me to get out.....that afternoon dad didn’t even remember I got to carpet cleaned....but it sure looked good once it was done...again...many thanks

  • MOORE, DAVID G.
    MESQUITE, TX
    Reviewed on May 2nd, 2018
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    Comment: They phoned 45 minutes prior to arrival.The technician was on time.He addressed all the concerns,done a walk through and made sure I was satisfied before he departed.Very respectful and nice manners.I should of been using Dalworth years ago.

  • LYON, R.
    CARROLLTON, TX
    Reviewed on May 2nd, 2018
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    Comment: Excellent job.

  • MARSH, P.
    TARRANT CO, TX
    Reviewed on May 2nd, 2018
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    Comment: Glen and Edward were wonderful very polite and professional. They are what you hope to receive from anyone that is the customer service business. Thank you!

  • SWANDT, A.
    KELLER, TX
    Reviewed on May 2nd, 2018
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    Comment: Not sure why it took so long to dry, but carpets look great and it was done super fast. Overall a fantastic experience. VERY PLEASED

  • STEPP, G.
    MESQUITE, TX
    Reviewed on May 1st, 2018
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    Comment: Good job!

  • JACOBS, P.
    DALLAS, TX
    Reviewed on May 1st, 2018
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    Comment: The technician that came out was wonderful!

  • BAUM, D.
    COLLEYVILLE, TX
    Reviewed on May 1st, 2018
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    Comment: Great Job

  • FEMAT, B.
    DALLAS, TX
    Reviewed on May 1st, 2018
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    Comment: Technician was awesome!

  • GAMMON, L.
    CROSSROADS, TX
    Reviewed on May 1st, 2018
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    Comment: Vinny was great, even though I was late getting there, he did a fantastic job, and our carpets look brand new.

  • HUGHES, K.
    FORT WORTH, TX
    Reviewed on May 1st, 2018
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    Comment: The technician was very kind and did an excellent job.

  • MICHEL, C.
    ROWLETT, TX
    Reviewed on May 1st, 2018
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    Comment: Pat did an excellent job. He was prompt, quick, polite, and got most of the stains out of the carpet. I really didn't think much of it would come out because they were old set-in stains that have been here since we moved in, but he got a lot of it out. He also cleaned my welcome mat to avoid tracking in future dirt, which I thought was really nice.

    This is the first time that I have used a carpet cleaning service so I wasn't sure how much it should be. I know that I had "restoration" service in the one room that was really dirty but it does seem like a high price to me for cleaning 3 rooms. It may not be, just seems that way. Certainly didn't feel like a bargain but I think it was fair.

  • THOMPSON, P.
    RICHARDSON, TX
    Reviewed on April 30th, 2018
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    Comment: We had a rug picked up earlier that day for cleaning and that crew was very nice. Also later that day we had our vents cleaned out. That crew was very experienced and so nice. Jeremy, Daryl, and Don were great! They knew what they were doing.

  • REIN, C.
    KELLER, TX
    Reviewed on April 30th, 2018
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    Comment: I actually had a cost estimate built by another competitor prior to contacting you this time and you beat them by 20%. So thank you once again. And you do awesome work!!!

  • ROSE, M.
    MCKINNEY, TX
    Reviewed on April 30th, 2018
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    Comment: Kermit did an excellent job. Everything was explained and cleaned well.

  • KOLSTI, K.
    ROANOKE, TX
    Reviewed on April 30th, 2018
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    Comment: Crew called before arrival, arrived early within the scheduled window. Crew introduced themselves, made a quick check of premises and explained one upgrade option; did not hard sell. Accepted heave clean for one area; price was reasonable. Crew worked quickly, explained what they were doing and how to protect the area after they left, estimated drying time, etc. Raking step was new to me, but it left the area fluffed and uniform. I could tell the day after when I vacuumed that the carpet was standing firmer, was harder for the vacuum to brush through. Great crew, good work; fair price; will use again.

  • SIDES, M.
    COLLEYVILLE, TX
    Reviewed on April 30th, 2018
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    Comment: We have used Dalworth several times in the past. Always completely satisfied. Requested Chris to clean our carpets. We had a bad stain and he got it out. He had done this for us in the past. Excellent work.

Review Central
4.86 out of 5 ( 15975 Reviews )
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