We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: My tech was both thorough and knowledgeable.
Comment: Monty was a bit late due to traffic—but I was notified ahead of time. Not a problem.
And Monty more than made up for any inconvenience with his attitude. He greeted my dogs warmly (after he greeted me).
Then e went to work. He made a suggestion that cost me a little more, but I feel it was worth it.
He called me in at one point to show me the difference between where he was finished and where he’d not, so I could see the difference between the old dirty carpet. He did an excellent job. When I call to have my carpets cleaned next time, I’ll be requesting him.
He’s very professional, knowledgeable, and personable. I am so glad to have had him do the work.
Comment: All I can say further is this company is awesome! Josh was great! Very honest - told me my ducts didn't need cleaning at this time, and showed me the a picture of how clean they were inside. An AC company told me they needed cleaning and was going to charge me $1200. I decided to call Dalworth to get a second opinion and price. They were going to be half the cost. I so appreciate honesty in a company, even when it affects their bottom line!!! Thank you so much - I will call again!
Comment: The technician was great!! He did an excellent job, and was very friendly and polite.
Comment: Technician was very nice and did a great job
Comment: Service technician was great - professional, capable and treated me as a valued customer
Comment: Alex was great with helping set up the appointment and help me figure out what services we needed. Monty was so good with my dogs and did a perfect job on even the tough stains on my carpet! Very happy!
Comment: It took longer to dry than I expected but I am satisfied with the service and will use Dalworth again.
Comment: I wish I had been told when I placed the order tha you do not move sectional couches.
Comment: Both techs were very professional, knowledgeable, efficient, easy to work with, provided great information, and explained the service .
We were very pleased and will definitely recommend your company. Thank you.
Comment: Additional discount for senior citizen would be nice.
Comment: Our service technician was so professional and helpful. He went out of his way to give us the best service available for our cleaning needs, even calling the office to confer with them and carefully experimenting with a test strip of fabric. We appreciated his dedication and the time he took to do the job carefully and correctly. We will request him again
Comment: The entire experience from the phone rep to Marcio workmanship was awesom. They gave me a time of 2 a 4pm and he was ringing my doorbell at 2pm. He was honest and forthcoming. I'm a customer for life. They saved me from a horrible Sears experienc, whom I will never use again for any reason.
Comment: My slot was 7:30-8. I was hoping he would arrive at 7:30
Comment: Thank you for your service! Richard was especially nice and helpful over the phone as I placed my order, and Vinny did a great job. Drying time was a lot longer than expected, but that is something that is probably hard to predict.
Comment: Randy was a great professional
Comment: Kermit was very helpful. He answered my questions without seeming like he was trying to up-sell additional services.
Comment: They did a fantastic job and worked really hard. I highly recommend them.
Comment: The service technician, Chris, did an excellent job and I will request him next time.
Comment: My only issue was that I asked for a 30 minute advance call so that I would know when to be there and that was missed so the technician had to wait at my house for me to come home from work. Otherwise, the service was great.
We had our carpets cleaned a couple weeks ago. Great job, great customer service. A week later they came back for tile and grout cleaning. Everything looks new again. We highly recommend Dalworth clean.
Comment: I would only “probably” refer dalworth to my friends because of the high traffic areas. My high traffic areas had to cleaned 3 times.
I would be sure to tell them it may not come clean the first time.
Comment: The carpet did not come as clean as I would like it to but I don't know that it can come any cleaner. It took longer to dry than I expected.
Comment: We are very pleased with the result and thank the technician who attended. Thank you.
Comment: Technician was awesome . Too long of a drying time. Great results on carpet. Not good result on sofa and that was the pricey one. Overall would do it again but for carpets only.